100 Government Funded 4G Mobile Mast Upgrades Now Live Across UK | ISPreview UK

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The UK Government’s Department for Science, Innovation and Technology (DSIT) has tonight revealed that a total of 100 government-funded rural 4G (mobile broadband) mast upgrades have now gone live across England (28 masts), Wales (44) and Scotland (33) as part of the industry-led £1bn Shared Rural Network (SRN) project. But more are set to follow by 2027.

The SRN – originally supported by a commitment of £501m in public funding and £532m of private investment from operators – involves both the reciprocal sharing of existing masts in certain areas and the demand-led building and sharing of new masts in others between the operators.

NOTE: The target varies between regions, thus 4G cover from at least one operator is expected to reach 98% in England, 91% in Scotland, 95% in Wales and 98% in N.Ireland. But this falls to 90% in England, 74% in Scotland, 80% in Wales and 85% in N.Ireland when looking at coverage from all MNOs combined.

The SRN has already achieved its first target a year ahead of schedule by ensuring that 96% of the UK’s landmass can now access a 4G mobile network from at least one operator (here), although the coverage range drops to 89-90% when looking look across all operators (here). The project is now focused on tackling the second target to reduce Total Not-Spot (TNS) areas by January 2027.

Most of the early work on this project has typically involved private investment from the main mobile network operators, but over the past two years we’ve also seen government-funded mast upgrades and new site builds taking place in other parts of the country. A total of 100 mast upgrades have now gone live across the UK via government funding (up from 50 in late May 2025).

Some of this phase has involved helping to upgrade Extended Area Service (EAS) masts that have been built as part of the 4G Emergency Services Network (ESN) – these masts previously only connected EE customers and anyone making 999 calls (i.e. all mobile operators can now use these sites).

The 100 masts are predicted to bring outdoor 4G signal coverage from all mobile networks to over 4,019 square kilometres of the UK – an area equivalent to 2.5 times the size of Greater London. Not to mention 1,400km of roads and 9,500 premises. As well as remote homes, over 400 businesses are now benefiting from new coverage as a result of the latest expansion, boosting economic growth. The new coverage will also be available in 10 national parks across England, Scotland and Wales.

Telecoms Minister, Liz Lloyd, said:

“More of Britain’s rural communities are finally getting the connection they’ve been waiting for as we deck the hills with 4G coverage.

These 100 upgraded masts mean businesses can ring up sales, families can video call their loved ones this Christmas without buffering mid-conversation, and our beautiful rural areas can attract the investment, jobs and tourism they need to thrive.

Whether you’re in the Welsh valleys, the Scottish Highlands, or England’s national parks – rural communities are finally getting the connections they deserve, boosting opportunity and growth as we drive forward plans for national renewal.”

A further 85 government funded mast upgrades are currently planned across Britain before 2027, including up to 44 new publicly funded masts built across Scotland (the first is already live in the Western Isles). The announcement also included a long list of the 100 masts mentioned in today’s update, so if anybody is curious..

The 100 Mast Locations

Location Nation 
Farmland and Buildings, West of Millrigg Farm, Lockerbie, DG11 2PA Scotland 
Rhosrhiw, Pontrhydygreous Ystar, Meurig, SY25 6DX Wales 
Wenalt Farm off B4340, Llanafan, SY23 4AX   Wales 
West Fedw Tylwch, Llanidloes, SY18 6QU Wales 
Esgair Maen- Y-Fan, Llandidloes, SY18 6NT Wales 
Bron Felin Old Hall, Llanidloes, SY18 6PW Wales 
Land at Bridge End Farm, Thirlmere, Keswick, CA12 4TG England 
Kilgwrrwg, Devauden, Chepstow, NP16 6PN Wales 
Bailey Hill. Bailey Bog Farm, Bwlch-y-Sarnau, Rhayader, LD6 5NF Wales 
Pwllan Farm, Tregynon, Powys, SY16 3ER Wales 
Land at Alltcerrig Farm, Pont Faen, Brecon, LD3 9RY Wales 
Garn Rock Newcastle, Craven Arms, SY7 8PD England 
Tyn Y Celyn, Rhiw Fawr, Llanfyllin, SY22 5JQ   Wales 
he Hendre Felindre, Knighton, LD7 1YT          Wales 
Tynypant Llananno, Llandrindod Wells, LD1 6TT Wales 
Plas-yn-Dinam, Llandrillo, Corwen, LL21 0TE   Wales 
Dyfed-Powys / Land at Allt Goch Llandovery SA20 0PP Wales 
Bangor Aberconwy / Ty Isaf Hafod Elwy Bylchau LL16 5SP Wales 
Land at Dolgledr Abergwynant Farm Penmaenpool Dolgellau LL40 1YF Wales 
Pen-rhiwcul Mallwyd SY20 9HR Wales 
Near Solway View Roadhead Carlisle CA6 6NE England 
Glas Aber Llanarmon Dyffryn Ceiriog Wrexham LL20 7LH Wales 
Cossarshill Farm, Ettrick Valley, TD7 5JB Scotland 
Maes Farm Maengwynedd Oswestry SY10 0DE Wales 
Genoch Farm, Straiton, Ayrshire, KA19 7NW Scotland 
Cae Llyn Field Winllan Talybont Ceredigion SY24 5DJ Wales 
Tushielaw Farm off B709, Crosslee, Selkirk, Scottish Borders, TD7 5HT Scotland 
Newgate Foot Newgate Bank Pockley YO62 7TF   England 
Springhill Farm Selattyn Oswestry SY10 7NZ Wales 
Brynceiro Ponterwyd Aberystwyth SY23 3LB Wales 
Land at Mynydd Eithaf, Unnamed Road, Glaspwll, SY20 8UA   Wales 
Land North Of Grange Moor Farm Cottages, Scots Gap, Morpeth, Northumberland NE61 4EE England 
Barnside Hill, Southern Upland Way, Duns, Scottish Borders TD11 3SG Scotland 
Sharplaw Farm, Hownam, Kelso, Roxburghshire Scotland 
Off B7068, Paddockhole, Lockerbie, Dumfries & Galloway, DG11 2QF Scotland 
Amod Farm Campbeltown, Argyll and Bute, PA28 6RN Scotland 
West Buccleuch. Tushielaw, Nr Hawick, TD9 7NF / John Lamont (Con) / Berwickshire, Roxburgh and Selkirk   Scotland 
East Friars Farm Bowlees Middleton-in-Teesdale DL12 0XG  England 
Hillcrest NW of B8007 , B8007  Acharacle , Argyll and Bute , PH36 4JG Scotland 
Kildavie Farm, Southend, Campbeltown, Argyll PA28 6RF Scotland 
Brownknowe Farm Tarest Hexham NE48 1PS England 
A849, Rossal Estate, Isle of Mull, Argyll and Bute PA70 6HG Scotland 
Scottish Islands (Argyll, Bute and South Lochaber, Scotland 
Land at Westmains Farm, Penton, Carlisle, CA6 5QH England 
Land at Coal Pit Farm, Penwyrlod Forest, Coal Pit Abergavenny, NP7 7LY.  Wales 
Pen Y Fron, Gwytherin Abergele, LL22 8US Wales 
Tyn-yWern Commins Llanrhaedr ym Mochnant, SY10 0BZ Wales 
Revolution Bike Park off B4391 Llangynog SY10 0EP  Wales 
Land at Fangs Brow Farm, Loweswater, Allerdale, Cumbria CA13 0SU England 
Pontmaendu Farm, Upper Chapel, Brecon, Powys, LD3 9RG Wales 
Latterbarrow Nether Wasdale CA20 1ET England 
Land Adjacent to Ivy Cottage, Tarfside, Brechin, DD9 7YU Scotland 
Coed Dolchenog, Cwmystwyth, SY23 4AD Wales 
Coed Cae, Llanymawddwy, Machynlith, SY20 9AQ  Wales 
Land at Ashton Manor, Lower Ashton, EX6 7QW  England 
Land at Hall Dunnerdale Farm, Seathwaite, Broughton in Furness, LA20 6ED England 
Lettaford Cross, North Bovey, TQ13 8RH England
Land off B6255, Hawes, North Yorkshire, DL8 3LX England
  Wales
Leas Hall Farm, Llangunllo, Knighton, Powys, LD7 1SU
  England
Address: Land at Kitridge Farm, Withypool, TA24 7RY
Forestry Track of A890 Strome Ferry near Kyle of Lochalsh, IV53 8UP Scotland
  England
Address: Chapel House Farm, Rosthwaite, Keswick, CA12 5XG
  England
Stoney Post Cross, Holne, Newton Abbot, TQ13 7RY
  Wales
Address: Caernarfon, Gwynedd, LL54 6TN
Land at Cwmon, Pengenffordd, Talgarth, LD3 0EU Wales
  Wales
Address: Moel Dol-Frwynog, Un-named Road, Dolgellau, Nearest Postcode LL40 2NT
  Wales
Address: Llanddewi Gwyn, Ceredigion, SY25 6PG
Bothwell Hill, Off B6355, Duns, TD11 3SL Scotland
  Wales
Bivvy 3 Sennybridge Training Area, Brecon, LD4 4DR
Land at Pearsbyhall, Tundergarth, Lockerbie, Dumfries, DG11 2QQ Scotland
Blaentwyni Road, Glyntawe, Swansea, West Glamorgan, SA9 1GS Wales
 Cefn Rowen Isaf, Dolgellau, Gwynedd, LL40 1TP Wales
Barr, Girvan, South Ayrshire, KA26 0TL Scotland
  England
Cauda Brow Croasdale, Ennerdale Bridge, CA26 3YA
Kirriemuir, Angus, DD8 4SD Scotland
  Scotland
Address: Adjacent to B7027, Newton Stewart, Dumfries and Galloway, DG8 6RX
  Wales
Address: Car Park, Ogwen Centre, Bethesda, LL57 3LZ
  Wales
Address: Craig Yr Allt Ddu, Maes Afallon, Bala, LL23 7EY
Duns, TD11 3SW Scotland
  Scotland
Address: Land off B8007, Near Glenborrodale, PH36 4JP
Cliffe House Farm High Bradfield, S6 6LJ England
  Scotland
Address: Off B8083, Srathaird, near Elgol, Isle of Skye, IV49 9AX
  Scotland
Address: off B6399, Langburn Sheils, Hawick, Roxburghshire, TD9 9TZ
Strathconnan Eastes Office, Strathconnan, Muir of Ord IV6 7QQ Scotland
 Inverinate Estate, Camas-Luinie, Near Dornie IV40 8EA Scotland
 Land at Swainsley Head, Kirksteads Farm, Butterton, Derbyshire, ST13 7SR England
 Ellemford Sawmill, nr Ellemford, Lammermuir, Scottish Borders, TD11 3SF Scotland
Thirsk and Malton (Kevin Hollinrake MP, Con) Address: South House Farm, Bransdale, YO62 7JW England
 Off B955, Kirriemuir, Angus, DD8 4QR  Scotland
 Glynhebog Farm, Ffarmers Llanwrda, SA19 8JB Wales
Gerhynt Quarry, Caernarfon Beddgelert, LL55 4NL Wales
Bettws Cedewain, Newtown, Powys, SY16 3DX Wales
Cellnex (formerly QS4), Ashgill Wood, Garrigill, Nr Alston, Cumbria, CA9 3HD England
Near Dykehead, Angus, DD8 4QJ Scotland
 Land at Blackhopebyres, Innerleithen, Scottish Borders , EH44 6NN Scotland
Cam Gill Road Braidley Hall Farm, Braidley, Leyburn DL8 4TX England
Land at Downham Farm, Mindrum, Near Coldstream, Northumberland, TD12 4QJ England
 Pant Mawr, Cwmrheidol, Aberystwyth, Ceredigion, SY23 3NF Wales
The Graig, Llanfair, Waterdine, Knighton, Shropshire, LD7 1TS England
Tarskavaig Community Hall, Tarskavaig, Isle of Skye IV46 8SA Scotland
Woodale Bents, Coverhead Farm, Woodale, Leyburn, DL8 4TY Richmond and Northallerton England
Halse Farm Halse Lane Winsford Exmoor TA24 7JL England 
Dod Law, Near Heriot, Scottish Borders, EH38 5YE Scotland 
Land at Lochbuie, Kinlochspelve, Isle of Mull, Argyll and Bute, PA62 6AA Scotland

Virgin Media UK Reveals Broadband Network Insights for Christmas | ISPreview UK

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Internet, phone and TV provider Virgin Media (O2) has revealed new insights and consumer survey results from their broadband network, which uses data from the end of last year to highlight how customers use their network over Christmas. Suffice to say that traffic on Christmas Day follows a “markedly different pattern” to a typical day, with network activity peaking at 11am, followed by a noticeable drop-off later in the day.

Firstly, in terms of the consumer polling insights – conducted by Strand Partners (collected from a nationally representative sample of unspecified size), some 37% of respondents said the big day would be “catastrophic” if they lost internet access. Despite that, some 52% stated that cooking is the biggest source of Christmas Day stress, while 46% struggle to persuade others to clean up and 40% highlight competitive behaviour as adding to the strain.

Suffice to say that this often results in people looking for digital escape routes. Nearly a quarter of Brits (24%) plan to sneak off to “doomscroll” to escape the tension, while 19% plan to retreat to call or FaceTime/video call a partner or friend who is not present. A further 21% say they will be actively trying to avoid certain relatives altogether.

However, the greatest interest perhaps stems from Virgin Media’s data on network traffic, which reveals some additional insights. On the other hand, it would be nice if the provider included a bit more network data, rather than just their own high-level interpretation of it.

Trends of Virgin Media’s Christmas Broadband Traffic

7am-9am: The screen-first start 

Rather than opting for a lie-in, Brits are up early on Christmas Day, with broadband traffic starting to rise from 6.30am. A third of the nation (31%) start the big day checking social media before seeing if Santa has been, or opening presents. While early-morning usage starts slightly below a typical weekday, it rises rapidly and by 8am is already outstripping average daily traffic. 

9am-10am: Peak present opening 

Between 9am and 10am, broadband traffic rises sharply, as present opening is in full swing across the UK. This year, 21% of households say they are expecting a new phone, and more than a quarter (27%) will be unwrapping new streaming or gaming subscriptions, driving more data consumption as people set up their new devices.  

10am-12pm: Connectivity spike 

By mid to late morning, the Christmas morning broadband rush reaches its peak, with households making video and voice calls to family and friends and setting up new gadgets, pushing traffic on household broadband networks.  

12pm-3pm: The Christmas lunch dip 

Afternoon broadband traffic dips in the early afternoon, with the nation typically sitting down for Christmas lunch between 2pm and 3pm. Many households step away from screens for a walk, board games, or a post-lunch clean-up.  

Evening: On-demand entertainment take-over 

Evening broadband traffic rises sharply again from 5.30pm through the evening as most Brits (68%) say they settle in to stream Christmas TV and films after 4pm. Last Christmas, the evening rush peaked at 9pm, as families tuned into the long-awaited Gavin and Stacey Reunion Christmas Special. Traffic drops off slightly from 10pm as Brits fall asleep on the sofa – with some late-night peaks in upload traffic after 11pm as some post and share Christmas Day content before bed. 

Gareth Lister, Director of Connectivity at VMO2, said:

“Our network traffic paints a clear picture of how the nation spends Christmas Day, showing how Brits rely on connectivity to contact absent friends and family, stream their favourite movies, keep the day running and maintain the peace when festive tensions run high.

With connectivity playing such an important role, it’s vital that families ensure their internet is set up for success. Simple steps such as placing your Wi-Fi router in a central, open location and checking your broadband speed in advance can make a real difference. It’s also worth setting up connected gifts in advance to ensure they are ready to go once opened to ensure nobody is stuck waiting around.”

Vodafone UK Take Flak on Shetland for Missed or Incorrect Broadband Compensation | ISPreview UK

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Internet and mobile provider Vodafone have been criticised for allegedly failing to correctly compensate some of their customers on Shetland, which is a remote UK subarctic archipelago that resides north of the Scottish mainland. The issue follows from a major subsea fibre break (here) that recently caused a protracted disruption to services during October 2025.

The service disruption did not impact all of the service providers on Shetland in the same way as others, such as Shetland Telecom and BT, which were able to harness an alternative subsea cable. But some, such as Vodafone, lacked the same level of resilience and thus their customers had to endure several weeks of disruption to connectivity.

NOTE: The regulator’s compensation scheme requires ISPs to pay out £9.98 for each calendar day that the service is not repaired (starting two workings days after the incident began).

Customers of the provider’s fixed broadband service should, however, have been able to harness Ofcom’s system of Automatic Compensation. The scheme, which is supported by most of the major ISPs, requires providers to automatically compensate customers (cash or bill credits – within 30 days of the outage) for internet and phone connectivity mishaps (e.g. a total loss of service that last longer than 2 working days) and other delivery delays.

However, a new report on Shetland News reveals that some of Vodafone’s customers have had to argue over incorrect compensation amounts, while others have been told that they will have to manually contact the provider to request it first.

A spokesperson for Vodafone said:

“I can confirm customers in the Shetland area will need to call 191 to discuss compensation for outages.”

In fairness, when it comes to compensation for service loss (i.e. one stemming directly from your ISP’s realm), then Ofcom does state that consumers would normally have to report the fault to their provider first (this is generally always a good thing to do, even if just for evidential reasons). But outages that last longer than two working days are different.

If your broadband or landline service stops working, you will simply have to report the fault to your provider. If the service is not fixed after two full working days, you would not need to ask for compensation or contact your provider again, as your provider has systems in place that mean you will start receiving compensation automatically if the repair takes too long,” says Ofcom. Indeed, in the case of the disruption to Vodafone’s service on Shetland, there was clearly a serious fault impacting their network, so that cannot be in any dispute.

The best advice for those impacted and still awaiting compensation is to file a complaint with Vodafone, which clearly sets out (dates) the period of disruption. After that you should also lodge a complaint with Ofcom to make them aware that compensation has not been paid several months after the incident. We recommend doing all of this in writing, while keeping it short, polite, and highlighting the impacts it had.

James Waring, VodafoneThree’s government affairs manager, said last month that the company had already been able to offer Shetland customers “the compensation they are entitled to …. [and] also made gestures of goodwill on top of that.” Clearly some of their customers on Shetland would appear to disagree with that statement.

North Yorkshire Council to Take NYnet Broadband Scheme National Across UK | ISPreview UK

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The North Yorkshire Council (NYC) in England has announced that NYnet, which is the NYC-owned company that – alongside funding from the local authority, UK government (BDUK) and private investment (network operators) – helped the council to spread faster broadband connectivity across the region, is “set to be expanded nationally“.

The focus of NYnet has already evolved somewhat in recent years. The council-owned company, which also builds, owns, and manages their own fibre network, is today more focused on providing full fibre broadband connectivity to the public sector and businesses in North Yorkshire. In addition, they’ve also expanded into national public sector contracts and supporting IoT services. But their profits can also be reinvested to help boost regional connectivity.

NOTE: NYnet recorded a £500,000 profit during the last financial year that also saw a turnover of £3 million, which is forecast to reach £3.5m in the current financial year.

However, the company looks set to evolve once again, with the council preparing to propose a significant change that could help NYnet to grow and attract new customers, thus further boosting its profits. A report, which is due to be considered by the council executive on 6th January 2026, outlines the proposals to launch a “new company” that will focus on the existing contracts in the county’s public sector.

Existing contracts in the public sector that NYnet has secured include overseeing the council’s public WiFi service, as well as the county’s closed circuit television network. More than 300 schools alongside NHS trusts and North Yorkshire Police have also benefited. As for private sector contracts, NYnet has delivered better broadband connections to firms including a Boroughbridge-based logistics company, Reed Boardall.

The proposed move would effectively free up the existing NYnet arm of the broadband project to focus on attracting new business nationally (i.e. NYnet Limited becomes a commercial company).

Cllr Carl Les, Council Leader and NYnet Board Member, said:

“The work of NYnet has led the way nationally to introduce far greater internet connectivity for homes, businesses and the public sector. It has placed North Yorkshire at the forefront of the digital revolution and the plans to create the new company are aimed at ensuring that we remain at the cutting edge of technology nationally.

We will consider the proposals carefully when the executive meets, but this is an exciting opportunity to bring in greater profits and provide an even greater return for the taxpayers of North Yorkshire.

The plans provide exactly the innovation and clear thinking that is needed at a time when all councils are facing significant pressures on their financial budgets and would help to build on a vital revenue stream for the council.”

The official announcement is light on useful details, although we did find more information in the related council documents for next month’s meeting (here). This reveals, among other things, that the council are proposing to establish NYnet Public Sector Limited (NPSL) as the name of the new wholly owned company.

Council Recommendations for Decision in Jan 2026

i) approve the Business Case at Appendix A;

ii) approve the implementation of a new wholly owned company (NPSL), in accordance with the details set out in the Business Case at Appendix A;

iii) approve the setting up of a company limited by shares;

iv) approve the investment of a nominal share capital of one £1 share in NPSL;

v) approve NYnet Public Sector Limited as the name of the new wholly owned company;

vi) approve the appointment of the Chief Executive, the Assistant Chief Executive (Legal and Democratic Services), Alastair Taylor, Peter Scrope and Richard Doyle as directors of NPSL;

vii) approve the appointment of the Assistant Chief Executive (Legal and Democratic Services) as company secretary of NPSL;

viii) approve the appointment of the Corporate Director (Resources) as the Shareholder Representative for NYnet Limited and NPSL;

ix) delegate the approval of the articles of association and any other governance documents associated with NPSL to the Assistant Director (Legal);

x) delegate the approval of the amendments to the memorandum (including company objects) and articles of association, and any other governance documents associated with the change of NYnet Limited to a commercial company to the Assistant Director (Legal);

xi) delegate to the Corporate Director (Resources), in consultation with the Assistant Director (Legal), to conclude all steps to agree a reduction of the current loan facility cap to NYnet Limited from £10m to £5m and a new loan facility of £5m to NPSL;

xii) delegate to the Assistant Director (Legal) to progress and conclude the working arrangements of NPSL including the method of the provision of support services, staffing and secondment arrangements between NPSL and NYnet Limited;

xiii) delegate all other necessary steps to secure the implementation of the proposed option to the Assistant Director (Legal);

xiv) agree that the appointed officers to the board of directors of NPSL on behalf of the Council will be entitled to indemnity in accordance with the Council’s Indemnity Policy for Members and Employees;

xv) delegate to the Assistant Director (Legal) the approval of the termination of the Council’s existing contract with NYnet Limited and the direct award of new contracts to NPSL under the Teckal exemption or novation of existing contracts as required.

At present the two documents of most interest in all this, Appendix A – Business Case and Appendix B – Proposed Budgets, are both currently “Confidential“. No doubt rival providers in the commercial space will be keeping a close-eye on all this, due to the usual concerns over competition and any potential conflicts of interest etc.

Toob May Have Scaled-Back UK Full Fibre Broadband Build in Waterlooville | ISPreview UK

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Hampshire-based altnet and UK ISP toob, which has built a gigabit speed Fibre-to-the-Premises (FTTP) based broadband network across parts of South England and also harnesses CityFibre’s network in other areas, appears to have recently removed the core part of Waterlooville (Hampshire, England) from their future roll-out plan.

The original £8m deployment across 20,000 premises in Waterlooville was announced all the way back in January 2024 (here), which at the time stated that construction was due to start within the “coming months“. The move made sense as, at the time, Virgin Media were the only major gigabit broadband operator with a strong level of coverage.

NOTE: Toob’s own-built fibre currently covers an estimated 256,500 premises (Sept 2025). The operator aims to cover a total of 300,000 premises with its own fibre (on-net) and they have 100,000 customers (60k on-net).

Since then, toob has expanded or begun the work of expanding around the edges of the town. On top of that, Openreach have begun a major expansion of their own FTTP network in the central area of the town, although much of that has yet to go live.

Finally, CityFibre has also covered a few modest patches within the same central area, which may be relevant given their off-net partnership with toob. But as it stands, they have roughly only reached around 20%+ of premises in the core area and future build plans beyond that remain uncertain, which still leaves space for toob to deploy their own fibre.

However, a key change appears to have occurred in November 2025, when toob updated their roll-out map of Waterlooville (pictured – top). The core / central part of the town had previously been listed as “future build” on their map, but after the update it appears to have been changed to indicate that no build is now planned for the area (i.e. it’s not given any colour coding at all).

Aaron, Resident of Waterlooville, told ISPreview:

“So I have called and emailed multiple times with no response. I reached out to one of their network guys on [redacted] and they mentioned they have pulled out of completing Waterlooville, which is odd, as they have completed Horndean, Cowplain, Denmead and Purbrook, so why leave the main core part of Waterlooville out, the ducts and cables run through it.”

ISPreview queried all this with toob yesterday and are still awaiting a response, although it’s likely that the Christmas period may be getting in the way of their ability to reply in a timely fashion (a common issue at this time of year).

The alternative network operator is currently being financed through equity from funds managed and advised by the Amber Infrastructure Group, as well as a large amount of debt financing provided by Ares Management’s Infrastructure Debt (here). At the end of 2023 this mix of equity and debt reflected a total commitment of £395 million.

Openreach Confirm FTTC and SOGEA UK Broadband Price Rises and Discounts | ISPreview UK

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Network access provider Openreach has also announced a bunch of separate but related changes across their range of Fibre-to-the-Cabinet (FTTC / VDSL2) and complementary SOGEA (standalone FTTC broadband etc.) broadband products for UK ISPs today, which reflects a mix of the usual annual price increase and some special offers.

Firstly, the FTTC broadband price increases follow the usual level of CPI inflation (3.6% at the time these were set) and will be introduced from 1st April 2026, which ISPs will often pass on to consumers. This is relevant because their hybrid fibre products are still widely used by consumers, even though they are being steadily cannibalised by often cheaper “full fibre” (FTTP) packages.

NOTE: Remember, the price ISPs pay for the service at wholesale is not the same as the price customers pay at retail, which is because ISPs have to add all sorts of extra costs on top (e.g. 20% VAT, profit margins, network services / features / capacity etc.).

Separate to this, Openreach has also clarified how much they’ll charge for their 80Mbps download (20Mbps upload) FTTC/SOGEA tier once Ofcom makes it the new regulated (price capped) product from the same date (here), which will replace the previous 40Mbps tier in this role.

For example, the annual FTTC rental price that ISPs pay for this will fall from £154.32 at the usual full price to £92.28 at their discounted rate between 1st April 2026 to 31st March 2031. The SOGEA variant is a bit more expensive than that, although in both cases the pricing details could still be tweaked as the regulator has yet to finalise their forthcoming Telecoms Access Review 2026 (TAR).

Finally, the network operator has also introduced a special offer (here) on the rental price of their FTTC and SOGEA based 55Mbps (10Mbps upload) and 160Mbps (30Mbps) broadband products, which will run from 1st April 2026 to 31st March 2027 and is available to all ISPs across Great Britain and Northern Ireland (no providers will be subject to any commitments).

Openreach Statement

These offer prices are made available on the basis that the Communications Provider will pay the current standard prices for the services in accordance with the terms and conditions for the service for the periods March-August and September-February (“the 6 monthly cycle”). Openreach will, within 30 days of the end of each 6 monthly cycle, calculate and pay to the Communications Provider a rebate equal to the difference between the standard prices paid by the Communications Provider for the service and for that 6 monthly cycle and the offer price, with rebates made payable in October and April billing months. Any rebate is subject to the standard terms and conditions for the service.

During this period, their 55Mbps and 160Mbps FTTC tiers (160Mbps here means G.fast) will have annual rental prices of £92.28 (normally £130.32) and £121.84 (normally £178.20) +vat respectively. As above, the SOGEA variants of these are about twice as expensive.

Openreach has been putting out a lot of details, price changes and special offers lately, which makes it challenging to keep track of everything. Tis the season.

Openreach Extends FREE FTTP Broadband Connection Discount to UK ISPs | ISPreview UK

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Network operator Openreach (BT) is preparing to introduce yet another new discount for UK ISPs and their broadband customers. This reduces the one-off connection (install) charge for New to Network (NTN) orders of Fibre-to-the-Premises (FTTP) based broadband lines to £0 (standard connections normally start at £122.84 +vat).

However, it is important to caveat the definition of New to Network (NTN), which means this applies to any property (house, flat etc.) where there has been no Openreach products and services on the relevant line at any point in the last 90 consecutive days prior to the date of an FTTP order (excluding any premises on ‘New Sites’, like new build homes etc.).

The “new” promotion is technically also an extension of a similar offer that Openreach began a few months ago and which is due to run out at the end of this month (here). Suffice to say that the latest offer is due to run between 20th January 2026 and 31st March 2026 (see briefing).

One other caveat this time around is that the new offer now only applies to premises which are located in Area 2, as defined by Ofcom in the Wholesale Fixed Telecoms Market Review in 2021. In other words, this will only apply to the 70% of UK premises where there is, or there is likely to be potential for, material and sustainable competition, as deemed by the regulator (the next market review has proposed to expand this to c.90%, but that’s not yet final).

As usual, the decision about whether or not to pass the related savings on will be up to each retail ISP, although many are already running free installation style offers.

EE UK Finally Brings 5G Support to Pay As You Go Mobile Plans | ISPreview UK

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Broadband ISP and mobile operator EE (BT) has recently begun to inform existing customers on their Pay As You Go (PAYG) mobile plans that both they and new subscribers can finally access their 5G (mobile broadband) network, which wasn’t previously available to the plans (i.e. the best you could get was 4G, until earlier this month).

Some of EE’s customers (credits to John and Mark) reported to ISPreview that they received a cryptic text message yesterday, which said: “Great news! We’ve updated some of your network settings, please restart your phone to make sure it’s up to date.”

The message was followed-up today by another one, which clarified exactly what had changed: “Hi from EE. Great news, 5G is now included with your Pay As You Go plan at no extra cost. If your device supports 5G, just restart it and enjoy!

A quick search also revealed that EE had very recently added a new page about the change to their PAYG section, which provided the following details and confirmed that existing customers would be fully upgraded by 31st January 2026 (i.e. they seem to be rolling out support for it in phases).

5G on EE pay as you go mobiles

No complicated steps, no extra cost—just fast 5G when you need it. New pay as you go customers get instant 5G with a ready-to-go SIM, and if you’re already with us, you don’t need to change a thing.

Simple setup and no extra charges

Instant 5G access: If you join us after 10 December 2025, your SIM will come prepped and ready for 5G.

Existing customers: No need to switch SIMs or upgrade your plan. Once we’ve let you know that 5G is available for you, switch your mobile off and then on again, and you’ll be connected to 5G. You will have access to 5G by 31 January 2026.

No extra charges: 5G is included in your existing PAYG plan.

Same SIM, 5G as standard: Your current SIM is 5G-ready.

Nationwide coverage: Access 5G in all our supported areas across the UK.

Naturally, you’ll need a 5G supporting Smartphone to benefit, which these days are extremely common, even at the low-end of the handset market. At present, there’s no mention of 5G+ (Standalone) support, so this probably only extends to their vanilla 5G (NSA) network. Indeed, the current PAYG page for new customers mentions a “Max speed of 25Mbps“, which seems to remove a lot of the performance benefits that 5G could otherwise bring.

Cloudflare are Making Changes to Avoid Breaking the Internet Again in 2026 | ISPreview UK

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The American Content Delivery Network (CDN) and IT service company Cloudflare has committed to make several key changes in order to avoid breaking a significant chunk of the internet again, much as they did on two occasions between November (here) and, to a lesser extent, during early December 2025.

The biggest of the two events occurred on 18th November, when a huge chunk of the internet suddenly became sporadically inaccessible for several hours after Cloudflare pushed out a “wrong configuration” (i.e. a bug in generation logic for their Bot Management feature file) that “took down our network in seconds“.

Part of the problem stems from the difference between how Cloudflare deploys different types of updates. For example, when the company releases software version updates they do so in a controlled and monitored fashion. For each new binary release, the deployment must successfully complete multiple gates before it can serve worldwide traffic (e.g. deploying to staff traffic first and then a phased roll-out).

If we detect an anomaly at any stage, we can revert the release without any human intervention,” said the company’s Chief Technical Officer, Dane Knecht, in a new blog (here). But Cloudflare doesn’t apply the same methodology to configuration changes, which are deployed instantly. “We give this power to our customers too: If you make a change to a setting in Cloudflare, it will propagate globally in seconds,” added Dane.

Cloudflare now acknowledges that the past two incidents have demonstrated that they “need to treat any change that is applied to how we serve traffic in our network with the same level of tested caution that we apply to changes to the software itself“. As a result, the provider has proposed to gradually make a series of changes to address this and to generally improve resilience, so that if an outage does occur again then it’s impact should be much less significant. All of this will fall under a new plan called: Code Orange: Fail Small.

Key Plans for Code Orange: Fail Small

➤ Require controlled rollouts for any configuration change that is propagated to the network, just like we do today for software binary releases.

➤ Review, improve, and test failure modes of all systems handling network traffic to ensure they exhibit well-defined behaviour under all conditions, including unexpected error states.

➤ Change our internal “break glass” procedures, and remove any circular dependencies so that we, and our customers, can act fast and access all systems without issue during an incident.

These projects aim to deliver iterative improvements as they proceed, rather than one “big bang” change at their conclusion. By the end of Q1 2026, Cloudflare expects to be in a position to ensure that all production systems are covered by Health Mediated Deployments (HMD) for configuration management (i.e. releasing config updates in the same way as software updates).

The company will also have updated its systems, by the same target date, to adhere to proper failure modes as appropriate for each product set and to ensure they have the processes in place, so the right people have the right access to provide proper remediation during an emergency.

We understand that these incidents are painful for our customers and the Internet as a whole. We’re deeply embarrassed by them, which is why this work is the first priority for everyone here at Cloudflare,” said Dane Knecht.

UK Broadband ISP Voneus Give Pembs Homes 45 Days Notice of Disconnection | ISPreview UK

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Alternative rural internet provider Voneus, which has built a mix of full fibre (FTTP) and wireless (FWA) broadband networks over some of Wales and England’s most remote communities, have chosen Christmas to be the time when they give some Pembrokeshire homes 45 days’ notice of future service “termination” due to a local network “redesign“.

ISPreview hasn’t yet received enough feedback to assess exactly how many premises or customers are likely to be impacted by this, but it appears to be focused on a small number of customers in a remote area between Mathry and Castle Morris (SA62 5ES).

NOTE: Voneus has received investments from Macquarie Capital, the Israel Infrastructure Fund (IIF) and Tiger Infrastructure Partners (principal shareholder of Rural Broadband Solutions) etc. The operator originally aspired to cover 370,000 homes with their gigabit networks, but they’ve so far done 100,000 (Feb 2025) and are home to 26,000 customers (Nov 2025).

Customers in this area received a somewhat unwelcome pre-Christmas message from Voneus at the very end of last week, which informed them that the provider was busy “redesigning our network and the delivery of our services” and that, as a result of this, they would “no longer be able to provide you with the current [wireless] broadband service“.

Homes impacted by this have at least been given 45 days’ notice about the “termination” of their broadband service, although we should add that anybody who takes a VoIP based “digital landline” phone service from Voneus will also lose access to that on the same date.

Customer Email from Voneus

Dear XXXXXXXX XXXXXXXXXX

We are writing to inform you that we are redesigning our network and the delivery of our services. As a result, Voneus will no longer be able to provide you with the current FWA broadband service.

Therefore regrettably, this notice provides you with 45 days’ notice of termination of your broadband service which will terminate on 2 February 2026.

If you have been paying for your broadband service, we want to assure you that all future billing from the date the broadband service terminates will also terminate. Advanced charges, where applicable, will be refunded automatically. There will be no further charges for your broadband service from us beyond the broadband service termination date.

If you currently have a VOIP digital landline service with us, please be aware that this service will also cease on the broadband termination date. We will retain your phone number for up to 45 days from the termination date. If you wish to keep your number, you must request your new provider to port this number within the 45-day window.

You do not need to cancel your contract, as we will cancel your contract at XXXXXXXXXXXXXXXXXXXX, SA62 5ES effective on the termination date.

We’re truly sorry for any inconvenience this may cause. If you have any questions or require further assistance, please do not hesitate to contact our customer support team directly at 0333 880 4141 (option 2) or via email at helpdesk@voneus.com.

Best wishes,

Voneus

Sadly, it’s not the first time that Voneus has caused frustration for some of the rural communities they serve in remote parts of Wales (here and here), although sending this latest message out immediately before Christmas week is perhaps not the best example of good timing. But a quick check suggests that at least some of this area is now covered by Openreach’s fibre (FTTP) network.

The move comes shortly after Voneus announced that they had strengthened their position for “long-term growth” with a business reorganisation and secured funding through to 2030 (here). But that same announcement also warned of how they’d be undertaking a “business reorganisation to ensure operational efficiency and future scalability,” which is expected to result in further job cuts and “outsourcing of some business functions” as the ISP looks to cut its costs.

ISPreview contacted Voneus for a comment about this yesterday afternoon and we await their response.