Roughly 4 to 5 Starlink LEO Broadband Satellites Now Burning Up Per Day

Data released by an independent researcher has revealed that SpaceX appears to now be “retiring and incinerating” about 4 or 5 Starlink broadband satellites from Low Earth Orbit (LEO) every day, which is up sharply from before May 2024, when the average was closer to just one per day. But the exact reason for this seeming mass retirement surge remains unclear.

At present Starlink’s network has almost 7,000 satellites in orbit (c.2,800 are v2 Mini / GEN 2A) – mostly at altitudes of c.500-600km – and they’re in the process of adding thousands more by the end of 2027. Customers in the UK typically pay from £75 a month for a 30-day term, plus £299 for hardware on the ‘Standard’ unlimited data plan (inc. £19 postage), which promises latency times of 25-60ms, downloads of c. 25-100Mbps and uploads of c. 5-10Mbps.

NOTE: By the end of 2024 Starlink’s global network had 4.6 million customers (up from 2.3m in 2023) and 87,000 of those were in the UK (up from 42,000 in 2023) – mostly in rural areas.

However, according to data from Jonathan McDowell, an astronomer who tracks orbiting satellites, SpaceX de-orbited a total 87 Starlink satellites during January 2025 alone and this follows a surge in similar activity over recent months. Just to put this in context, SpaceX said last year that they had the capacity to build up to 55 satellites per week and launch more than 200 per month.

The “reentry rate was mostly low until May 2024, then increased to one to two per day as SpaceX started some mass retirements. A second batch of retirements started in December at a rate of three to four per day,” he told PCMag. “Of 7,821 Starlinks launched (so far), 817 have been retired to reentry, including some that failed at birth” (over 500 of these were first generation [GEN] satellites).

The first thing to understand here is that smaller LEO satellites, such as those from operators like Starlink, OneWeb (Eutelsat), Amazon (Kuiper) and others, are designed to have a relatively short lifespan (e.g. Starlinks last for 5 years) – they’re like really expensive consumables. After that they will be directed back down by operators to burn up (incinerate), harmlessly, in our atmosphere.

Similarly, if they suffer a total failure, then the pull of gravity and atmospheric drag will ultimately de-orbit them naturally over a period of “5 years or less, depending on the altitude and satellite design,” says Starlink’s website (or within 6 months if operators can still command the thruster).

Suffice to say that, given the rise in launch rates over recent years, it is inevitable that Starlink will suffer a notable rise in retirements as the years roll by. But quite why we’ve seen such a sudden surge isn’t so clear, and it certainly won’t help the cost to benefit ratio of the network to have so many failings, often well before their designed lifetime has been reached.

The company has, on occasion, also had to retire large batches of Starlinks that failed at birth (e.g. being placed into the wrong orbit) or after they failed for other reasons (e.g. hardware malfunctions, disrupted by extreme solar storms etc.). Starlink can of course then replace these with more modern platforms.

In a letter to the US FCC last month, the company also said: “SpaceX proactively deorbits satellites before large issues develop based on detailed engineering analysis of the likelihood of critical system failures. SpaceX takes this costly approach out of an abundance of caution to best preserve and protect low Earth orbit.” The company confirmed, at the time, that they deorbited 149 satellites between June and November 2024.

Sadly, Starlink has not responded to requests for comment on the latest retirement trend, but it’s likely to be in keeping with the above reasons. Burning up such small satellites generally poses no direct risk to humans on the ground, although in recent months there have been some concerns raised about the potential impact on the ozone layer of vaporized metals. Astronomers have called on US regulators and senators to probe this, which might face some challenges in the current political environment.

Broadband ISP Grain Pledges UK Package Price Freeze Until 2027

Alternative network operator Grain (Grain Connect), which has built their own Fibre-to-the-Premises (FTTP) based broadband network to cover over 220,000 UK premises and 30,000 customers, have maintained their promise of no mid-contract price hikes and also pledged to retain their current price freeze until 2027 (if you sign up before 21st Feb 2025).

Broadband prices jumped by up to 8.8% in 2024. And no, that’s not a typo. Across the UK, millions of households were hit with in-contract price hikes that left wallets feeling lighter and frustration running high. The culprit? Providers tying their prices to inflation, plus a sneaky little margin on top. If you’re feeling the pinch, you’re not alone. But it doesn’t have to be this way,” said Grain’s latest update.

Prices for Grain’s broadband packages start at £17.99 per month for 150Mbps (symmetric speed) and rise to £28.99 for their top 900Mbps+ tier, which includes a 24-month minimum contract term, a pledge of “no in-contract price rises“, no credit checks, free installation and an included wireless router. The ISP is also offering the first 2-4 months of service for free to new customers (offer length varies between packages).

Toob Expand Cheap Gigabit Broadband to 16 New UK Locations and Add 150Mbps Plan

Hampshire-based broadband ISP toob, which has already deployed a 900Mbps+ full fibre (FTTP) network across parts of Southern England, have announced that they’ve expanded the availability of their services – under their partnership with CityFibre – to add 16 cities and towns across seven UK counties. We’ve also spotted a new 150Mbps package.

The internet provider is currently being financed through equity from funds managed and advised by the Amber Infrastructure Group, as well as a huge amount of debt financing provided by Ares Management’s Infrastructure Debt (here). At the end of 2023 this mix of equity and debt reflected a total commitment of £395m.

NOTE: Toob’s own-built fibre covers 150,000 UK premises (24th Aug 2023 – not all RFS) and they have 70,000+ customers. The operator originally aspired to cover 1 million premises across parts of Dorset, Hampshire, Surrey and Sussex by 2027, but at present they’re only targeting a total of 300,000 premises.

However, toob both builds their own Fibre-to-the-Premises (FTTP) infrastructure and also holds a complementary network partnership with CityFibre, with the latter helping to expand their coverage well beyond what they’ve already built (CF also gained reciprocal access to toob’s network). As a result of today’s development, toob’s packages can now be purchased in many towns and cities across a total of 13 UK counties.

The latest locations to gain access to toob’s affordable gigabit broadband package via CityFibre’s network include Chatham & Gillingham, Norwich, Great Yarmouth, Northampton, Kettering, Wellingborough, Ipswich, Bury St Edmunds, Lowestoft, Eastbourne, Hastings, Warwick & Leamington Spa, Rugby, and Coventry.

Nick Parbutt, CEO of toob, said:

“‘I am delighted to further expand toob’s reach, bringing full-fibre broadband service to the residents of Chatham, Gillingham, Norwich, Great Yarmouth, Northampton, Kettering, Wellingborough, Ipswich, Bury St Edmunds, Eastbourne, Hastings, Warwick, Leamington Spa, Rugby, and Coventry. For too long customers have been taken for granted by their broadband suppliers, with poor service and above inflationary price increases. toob is focused on what customers really need, fast, reliable broadband at an affordable price.”

Customers of the service typically pay just £29 per month on an 18-month minimum contract term (or £37 if you want a monthly term) to receive symmetric speeds of 900Mbps+ (average advertised speed) from toob, which includes free installation, a wireless router, unlimited usage, a pledge of no mid-contract price hikes and UK-based support (currently they’re also throwing in a £50 Amazon Gift Card).

In addition, toob’s website appears to have been recently updated to include mention of a new entry-level 150Mbps package, which has the same benefits as above but instead costs from just £22 per month on an 18-month minimum term. We’ve not seen this being announced before, and it didn’t exist at our last check in early January 2025. But suffice to say, this is very cheap.

Finally, it’s worth mentioning that toob also offers a basic 50Mbps Social Tariff (‘toob essentials’) for those on state benefits, which has no fixed contract term and costs just £20 per month.

Gov Reportedly Looking to Cut Support for £1bn Rural UK 4G Mobile Rollout

A major newspaper has reported that the Government may be looking to reduced their funding commitment for the £1bn industry-led Shared Rural Network (SRN) programme and its efforts to extend 4G mobile (mobile broadband) coverage into remote rural areas. The move could significantly cut the number of mobile masts due to be built with public funding.

The SRN, which is supported by £501m of committed public funding and £532m from operators, involves both the reciprocal sharing of existing masts in certain areas and the demand-led building and sharing of new masts in others between the operators (MNO). The target is to extend geographic 4G coverage (aggregate) to 95% of the UK by the end of 2025, which falls to 84% when only considering the areas where you’ll be able to take 4G from all providers.

PICTURED: One of the remote rural masts, deployed by O2 in Glencoe (Scotland), under the SRN programme.

The programme typically consists of two main targets. The first target, which was achieved around the end of last summer, involved the delivery of industry funded coverage improvements in Partial Not-Spot (PNS) areas (i.e. areas that receive coverage from at least one operator, but not all), which Ofcom says has already extended 4G to cover 88% of the UK’s landmass (here).

The second target involves tackling Total Not-Spot (TNS) areas by early 2027. Ofcom’s licence obligations commit each individual operator to increase its 4G coverage to 90% of the UK’s landmass by January 2027 – with these individual obligations supporting the overall target of 95% by December 2025.

So far most of the early work on this project has typically involved private investment from EE, O2, Vodafone and Three UK, although over the past year we’ve also seen government-funded mast upgrades and new site builds taking place in other parts of the country (examples here, here, here, here and here). For example, last week it was reported that a total of 30 publicly funded mast upgrades had now gone live across the United Kingdom (here).

What’s the latest SRN development?

According to industry sources speaking to The Telegraph, the UK government appears to be looking to cut back their £500m funding commitment for the TNS phase, which could potentially reduce the number of new mobile masts being built via public investment from 260 to just 60.

However, this is claimed to be partly because mobile operators have made good progress and such a reduction would allegedly only have a limited impact, although the specifics about the impact or how much public funding might be returned are unclear.

Mobile operators, which feel they’re doing their part and are said to have been lobbying for any affected funding to be reinvested to help improve coverage across the UK’s railways, are reportedly concerned that the government may simply be looking to cut costs and not reinvest it into mobile connectivity.

A government spokesman said:

“It is wrong to suggest there will be any let up in our determination to upgrade connectivity for our rural communities. Mobile network operators have previously said they can deliver the objectives of the Shared Rural Network with far fewer new masts, benefiting communities and reducing the impact on landscapes. We continue to work with operators on the details.

“The Shared Rural Network has already led to hundreds of mast upgrades and helped bring 4G coverage to over 95pc of the UK.”

According to Ofcom’s latest data, between 88-89% of the UK’s landmass (geographic coverage) can now access a 4G network if you look across all operators (up from 80-87% last year) or 95% from just one operator. The SRN target varies between regions, thus 4G cover from at least one operator is expected to reach 98% in England, 91% in Scotland, 95% in Wales and 98% in N.Ireland. But this falls to 90% in England, 74% in Scotland, 80% in Wales and 85% in N.Ireland when looking at coverage from all MNOs combined.

The Labour Party’s 2024 General Election Manifesto (here) claimed that the previous (Conservative) government’s “investment in 5G [was] falling behind other countries and the rollout of gigabit broadband [had] been slow“, but they also made clear that the party would be making a “renewed push to fulfil the ambition of full gigabit and national 5G coverage by 2030.

The SRN may be focused on delivering 4G, but the same infrastructure can also be used to support future 5G expansions and thus any cuts to the SRN rollout could risk contradicting the aforementioned ambition. On the flip side, the government does have a duty to ensure it gets as much value for public money as possible, and if mobile operators can do more of the work via private funding, then that will free up public investment for other areas of need.

Openreach Reveal Storm Eowyn Badly Damaged Over 500 UK Telecoms Poles

Network access provider Openreach (BT) has revealed that Storm Éowyn (pronounced ‘Ay-oh-win’), which violently struck the United Kingdom at the end of last week on Friday 24th January 2025 (here and here), has so far left more than 500 broadband / telecoms poles “badly damaged“, with reports continuing to come in.

The storm, which was the result of explosive cyclogenesis (aka – a weather bomb), focused most of its destructive energy on Ireland, Northern Ireland, Northern parts of Wales and Scotland. Record wind speeds of up to 114mph were even recorded in some of the worst hit areas and Openreach, as well as other network operators, are still in the process of repairing the damage it caused.

NOTE: Openreach has over 4 million poles deployed across the UK and, based on past reports, it’s not uncommon for c.100-300 to be damaged during a major storm. But 500+ from a single event is fairly rare.

Such storms do have an impact on fixed broadband and mobile connectivity, which can be caused by a variety of different factors from storm damage (wind, floods etc.) to power outages and power surges (lightning) etc. Such things, when occurring over a wide area, can impact network capacity, stability and performance. Naturally, responding to this can put a strain on resources and so repairs sometimes take longer than usual, while other work (new provisions) in the same areas may often be delayed.

The latest data from Openreach reveals that the operator saw a 1400% increase in public contacts on the day that Storm Éowyn struck, compared with a typical day. In addition, the sheer force of the storm, and so many falling trees, has left more than 500 poles badly damaged, with reports continuing to come in.

Openreach has previously informed ISPreview that it typically takes around 20 days to fix damaged poles (here). But pole repairs can also depend upon wider issues of road permits/permissions, availability of engineering resources, site safety, the level of local damage and delays from power companies (where relevant) etc.

Openreach Statement on Storm Éowyn Pole Damage

Replacing poles is one of the most complex jobs we do. It needs specialist equipment and engineers, specific safety measures, and often permissions for road closures with temporary traffic lights. In some areas, we’re replacing multiple poles making the whole process even more time-consuming.

Why do we use poles rather than burying every cable underground? It’s a lot to do with the economics, but also the disruption to communities that digging underground ducts entails. It’s not just hugely expensive to build networks underground, it also means far more road works and closures, bringing communities to a standstill.

We want to deliver a fast, reliable and – crucially – affordable service to millions of homes and businesses – and that’s what we’re doing. Our network has hundreds of competing service providers offering a big choice of products and services, and we’re constantly innovating to deliver the most resilient infrastructure possible in the most efficient way.

It’s also worth bearing in mind that underground networks aren’t immune from extreme weather events like flooding.

Suffice to say, we’ve seen before how homes in remote rural areas have sometimes been left to wait for up to 8-12 weeks before repairs take place to poles, although such cases are rare. However, in urban areas, resolving a downed pole may only be a matter of hours or just a few short days. Hopefully there won’t be too many cases like the former this winter, but there are usually a few like that.

SoftBank in talks to invest $25bn in OpenAI 

a square object with a knot on it

News 

The investment follows a SoftBank taking a $1.5 billion stake in OpenAI last year 

Japanese conglomerate SoftBank reportedly in discussions to invest between $15 billion and $25 billion in OpenAI, according to a recent report from the Financial Times.  

If it goes ahead, the investment will make SoftBank OpenAI’s largest financial backer and would significantly expand the Japanese company’s presence in the AI sector. 

“The talks are ongoing and the amount that SoftBank could invest in primary equity into OpenAI is a moving target,” said an anonymous source. 

In addition to this potential investment in OpenAI, SoftBank has already committed $15 billion to Stargate, recently announced a joint venture between involving Oracle, OpenAI, and SoftBank.  

The Stargate Project is a $500 billion AI infrastructure initiative to build advanced US-based AI data centres. Announced at the White House last week, it aims to invest $500 billion over the next four years to build new AI infrastructure in the US, starting with deploying $100 billion immediately.  

SoftBank’s CEO Masayoshi Son is the chairman of the joint venture.  

This week, competition in the AI landscape has greatly intensified following the launch of Chinese AI chatbot DeepSeek. It has quickly positioned itself as a strong competitor to the likes of OpenAI’s ChatGPT, having seemingly trained a comparative AI model at a fraction of the usual cost. As a result, SoftBank’s share price dropped by 8.3%. 

Neither SoftBank nor OpenAI have responded to the news. 

Join us at this year’s Connected America, 11-12 March in Dallas. Get discounted tickets here! 

Also in the news:
EE renews partnership with Home Nations Football Associations and Wembley Stadium
BT welcomes new Business unit CEO as company’s revenue dips
Ooredoo launch GCC’s largest submarine cable connecting seven countries 

Wireless and Full Fibre Broadband ISP Orbital Net Acquires ClubWifi

Independent Kent-based UK ISP Orbital Net (Orbital Internet Group), which runs the Vfast sub-brand that sells packages to homes via a mix of fixed wireless (FWA) and full fibre (FTTP) broadband networks, has today announced that they’ve acquired ClubWifi, which is a key supplier of commercial WiFi services to holiday parks, marinas and more.

The deal, which was done for an undisclosed sum, effectively sees Orbital Net growing its capabilities and expanding into the leisure and tourism markets. The transaction was supported by the strategic partnership of Orbital Net’s key investor, Mobeus.

Founder of ClubWifi, Kevin Reynolds, said he was looking forward to retirement “after 20 amazing years building ClubWifi … I’m incredibly proud of what we’ve achieved and excited to announce the company’s acquisition by The Orbital Internet Group. I want to thank our loyal customers, suppliers, and team for their support and dedication – it’s been an incredible journey.

Ben Doherty, CEO at Orbital Internet Group, said:

“We’re delighted to welcome the talented ClubWifi team to Vfast Parks and the Orbital Internet Group. Their wealth of experience and industry knowledge is a fantastic complement to our mission of delivering exceptional internet services nationwide. The addition of services into Marina’s to our portfolio is an exciting step forward. We look forward to working with the team from ClubWifi over the coming months to integrate and grow our product offerings.”

EE renews partnership with Home Nations Football Associations and Wembley Stadium

people in stadium during daytime

Press Release

EE will continue to invest in all levels of football across all four Home Nations, with specific focus on growing the women’s game as well as support for England’s para and eLions teams

EE has signed a series of deals to continue as exclusive lead partner of all Home Nations football teams until 2028. The four-year extension will see the EE logo continue to appear on all training kits worn by England, Northern Ireland, Scotland and Wales senior men’s and women’s squads until 2028.

Wembley Stadium will also retain its official title of Wembley Stadium connected by EE. Since the partnership began in 2015, an estimated 15 million fans have benefitted from EE’s purpose-built connectivity, with mobile data usage at the stadium increasing by more than 80 percent in 2024 as more people relied on EE to capture and share some of the most iconic moments in sport and music history.

Having been the first mobile network to bring both 4G and 5G connectivity to Wembley Stadium, the extended deal will see the network’s brand retained across the stadium with a continued commitment to invest in new technology at the venue. The agreement will also see Wembley and EE continue their shared ambition to maintain its status as the best-connected stadium in the world.

Pete Jeavons, Marketing Communications Director at EE said: “At EE, we pride ourselves on our longstanding partnerships with the UK’s leading cultural institutions, investing in the things that matter most to our customers.

Since the partnership began, we have worked with the Home Nations football associations to use football as a catalyst for change, addressing important societal issues such as racism, misogyny, homophobia and accessibility in football, while coming up with innovative new ways to encourage different communities to take up the sport.

Football is part of the fabric of our nation, so EE is proud to stand beside all four home nations and Wembley – the home of English football – for the next four years, continuing to invest in the sport at all levels to engage communities across the country.”

EE will continue to support disability football through its title sponsorship of The FA Disability Cup and the England Para Lions. EE will also become a partner of The FA’s eLions – England’s official esports team.

Mark Lynch, Stadium Director at Wembley Stadium connected by EE, said: “We are delighted to continue our long-standing partnership with EE which will ensure Wembley Stadium retains its status as one of the best-connected stadia in the world.

“Over the last ten years EE has continually demonstrated its commitment to invest in developments across the stadium including the 5G network and our two sensory rooms, which are hugely popular with neuro-divergent guests, who might otherwise not be able to attend large-scale events.

“The new agreement will bring more benefits to all our guests over the next four years and enable us to deliver an improved customer experience for all.”

The English FA’s Commercial Director, James Gray, said: “We look forward to continuing our relationship with EE as lead partner for four more years.

“Over the years, we have worked collaboratively with EE across all levels of football, and I am particularly delighted to see an increased investment in our para teams.

“This is great news ahead of an important year which includes our senior women’s team competing at EURO 2025 and the men’s team starting their 2026 World Cup qualifying campaign under new head coach Thomas Tuchel.”

EE’s partnership will be activated across Wembley and St. George’s Park, The English FA’s national football centre, and will allow the company to continue its work supporting grassroots football with initiatives such as EE Playmaker, England Football’s free online entry-level coaching course.

Scottish Football Marketing Commercial Director Brendan Napier: “Our partnership with EE over the past four years has been incredibly beneficial, coinciding with back-to-back EURO finals for our men’s team and unprecedented growth in the girls’ and women’s game in Scotland.

“EE reinforcing their commitment to Scottish football through this four-year renewal is a tremendous boost to all levels of the game – from our senior national teams, right down to grassroots football.

“The renewed partnership will help us in our objectives to continue to grow the national game and make it accessible to all who want to participate, thereby cultivating the amazing social, mental and physical benefits that our wonderful sport has to offer for as wide a group as possible.”

Sharon Tuff, Chief Commercial and Engagement Officer at the Football Association of Wales: “We are delighted to continue our partnership during this exciting and transformative time for football in Wales.

“Under Rhian Wilkinson, our Cymru Women’s National Team are one of only two home nations to qualify for this summer’s UEFA Women’s EURO 2025 finals. This will be our very first appearance at a major tournament and Cymru will be looking forward to making history by rapidly scaling up participation for women and girls across Wales as part of that legacy.

“With the injection of optimism and renewed vigour under Craig Bellamy, our Cymru Men’s National Team are determined to qualify for a third FIFA World Cup in 2026 and we will continue to use on pitch success to inspire the joy, health and wellbeing of Wales, and look forward to collaborating with EE to create more cohesive communities and better outcomes for people through football in Wales.”

Stephen Bogle, Head of Commercial Operations for the Irish FA, said: “We’re delighted to extend our partnership with EE through to 2028. As the lead partner of Northern Ireland’s national teams and a key supporter of grassroots football, EE has played a pivotal role in advancing the game at every level. We’re particularly pleased to see their increased commitment to women’s football and look forward to collaborating closely in the coming years to bring their activation plans to life.”

EE customers will continue to enjoy benefits as part of the partnership including Home Nations  match offers and tickets to Home Nations events.

Join the UK’s telecoms ecosytem at Connected North, 23-24 April in London. Get discounted tickets here!  

Also in the news:
Apple secretly testing direct-to-device satellite connectivity with Starlink and T-Mobile
BT to cut 5% of Northern Irish workers
Trump targets TSMC with Taiwan chip tariffs 

Ofcom Probes Deeper into Flaws of New UK Broadband Switching Process

The UK telecoms regulator, Ofcom, has called on major ISPs – including BT, Sky Broadband, Vodafone, TalkTalk, and Virgin Media – to provide more information in an effort to help them understand why the new consumer broadband and phone switching system (One Touch Switching) is still struggling to successfully complete many consumer migration requests.

Just to recap. The OTS service, which after many delays finally went live on 12th September 2024, was part of an effort to make it both quicker and easier for consumers to change their internet and phone provider (regardless of what network they’re on). All of this is being managed through a central messaging platform via the industry-led One Touch Switching Company (TOTSCo).

NOTE: Ofcom states that all communications providers switching a UK residential customer’s Internet Access Service and/or Number-based Interpersonal Communications Service, which is provided at a fixed location, are in scope of their OTS rules, and must follow the OTS process.

However, one of the biggest challenges of this system has flowed from the difficulty of getting the “matching process” to work properly, which exists to ensure that customer switches are correctly verified and then migrated between providers. But this process still has a tendency to fail, sometimes even when providers have entered the correct customer data, and it’s not always easy for providers to figure out why.

According to the latest switching data, the daily switch match success rate has risen slightly to average around 64% over the past week (ranging between 60% to 68% per day) and it should be noted that some failed switches will still get approved later, after corrections are made. At the end of last week TOTSCo reported that, since its launch, a total of 650,000 switch orders had been placed and 455,000 successfully completed.

Ofcom has been actively examining this problem since late last year and, as part of that, the Office of the Telecoms Adjudicator (OTA) recently conducted a review of the process and suggested some improvements (here). But this largely seemed to call on ISPs to improve their testing and implementation of the platform.

On the flip side, quite a few ISPs privately complain that TOTSCo’s system does not make testing and correcting errors as easy and transparent as it could be. Such issues may not be helped by the fact that key documentation is still stuck in a “change freeze“, which makes it difficult to get certain defects addressed (this should perhaps be unfrozen so that much-needed fixes and clarifications can be made by the process group).

The latest development is that Ofcom have put in a related information request to the market’s largest providers, which looks set to inform their next course of action under their ongoing enforcement programme.

Ofcom Statement

One Touch Switch (OTS) went live on 12 September 2024. Since then, we have been monitoring the progress of providers in taking steps to ensure that increasing numbers of consumers can benefit from OTS, in accordance with General Conditions C7.18 – C.27. While we are monitoring this progress, it is important to note that it remains industry’s responsibility to ensure compliance with their obligations, and to engage with The One Touch Switching Company (TOTSCo) as appropriate.

While OTS is working well for the majority of consumers, we have been made aware of issues affecting matching rates between providers. For a switch to be successfully processed via OTS, there needs to be a customer match from the Losing Provider to the Gaining Provider. To ensure that customers can enjoy the full benefits of easier, quicker and more reliable switching, it is crucial that customers do not experience obstructions when attempting to switch away from their current provider. Providers must therefore ensure that their OTS systems and processes function correctly on both a Gaining and Losing Provider basis.

To further understand this issue and its impact on consumers, we issued information requests on 29 January 2025 to the largest providers – BT, Sky, Vodafone, TalkTalk, and VMO2. Once we receive this information, we will begin a process of analysis and decide whether further action is necessary.

It’s important to note that the system is getting better, albeit not as fast as everybody would ideally like.

Globalstar Partner Global Telesat Communications Sees Massive 35% YoY Growth in SPOT and Satellite IoT Device Sales in 2024

Dublin, Ireland – January 30, 2025 – Globalstar Europe Satellite Services Ltd., a wholly owned subsidiary of Globalstar, Inc. (NYSE American: GSAT), the next-generation mobile satellite and communications service provider, today announced that UK-based wireless and satellite technology reseller, Global Telesat Communications (GTC), a subsidiary of NextPlat Corp. (NASDAQ: NXPL), has seen 2024 sales of Globalstar SPOT and satellite IoT devices dramatically increase, a 35% boost compared to 2023.

 

“We’ve seen extraordinary growth in sales of Globalstar’s products, particularly for SPOT,” reports David Phipps, Managing Director of GTC and CEO of Global Operations of NextPlat Corp.

 

One of Europe’s most successful Globalstar resellers, GTC has achieved another milestone of having sold over 10,800 Globalstar devices in 2024, driven by SPOT Gen4, SPOT X, SPOT Trace and SmartOne C satellite IoT transmitters.

 

Phipps says that SPOT’s ease of use and economical price are the key drivers in accelerated uptake. “SPOT is really easy to use and has a very economical price; for many people, it simply ticks all the boxes,” he says.

 

In May 2024, GTC celebrated reaching a total of 45,000 Globalstar device sales overall, shortly after Globalstar announced the 10,000th rescue worldwide thanks to the reliable and ubiquitous satellite-enabled tracking and SOS capabilities in Globalstar’s product portfolio.

 

Phipps says new sales are coming from a mix of individual consumers and organisations choosing SPOT to safeguard remote-working and at-risk employees. Commercial customers include utilities suppliers, as well as civil and national defence organisations. GTC has seen accelerated demand from humanitarian aid NGOs, and other parties operating in regions affected by political instability or conflict.

 

GTC has also seen increased uptake of Globalstar’s commercial IoT devices, for applications in a range of industries. Phipps reports continuous demand for SmartOne C, GTC’s bestseller in this category, with one customer having recently procured a large number of units to monitor oil and gas pipelines.

 

“We are extremely proud of our partnership with GTC, and we congratulate the company for its ongoing success,” said Mark O’Connell, Globalstar EMEA & APAC General Manager.

 

About Globalstar, Inc.

Globalstar empowers its customers to connect, transmit, and communicate in smarter ways – easily, quickly, securely, and affordably – offering reliable satellite and terrestrial connectivity services as an international telecom infrastructure provider. The Company’s LEO satellite constellation ensures secure data transmission for connecting and protecting assets, transmitting critical operational data, and saving lives for consumers, businesses, and government agencies across the globe. Globalstar’s terrestrial spectrum, Band 53, and its 5G variant, n53, offers carriers, cable companies, and system integrators a versatile, fully licensed channel for private networks with a growing ecosystem to improve customer wireless connectivity, while Globalstar’s XCOM RAN product offers significant capacity gains in dense wireless deployments. In addition to SPOT GPS messengers, Globalstar offers next-generation IoT hardware and software products for efficiently tracking and monitoring assets, processing smart data at the edge, and managing analytics with cloud-based telematics solutions to drive safety, productivity, and profitability. For more information, visit www.globalstar.com and connect with us on LinkedIn.

 

About GTC

Global Telesat Communications Ltd (GTC), a subsidiary of NextPlat Corp. (NASDAQ: NXPL), is a supplier of mobile voice and data communications services via satellite. GTC provides equipment and airtime for use on all the major satellite networks, including Globalstar, allowing users in remote locations to make phone calls, connect to the internet and track assets or personnel anywhere in the world. www.gtc.co.uk

 

About NextPlat Corp

NextPlat is a global e-commerce platform company created to capitalize on multiple high-growth sectors and markets including technology and healthcare. Through acquisitions, joint ventures and collaborations, the Company intends to assist businesses in selling their goods online, domestically, and internationally, allowing customers and partners to optimize their e-commerce presence and revenue. NextPlat currently operates an e-commerce communications division offering voice, data, tracking, and IoT products and services worldwide serving more than 70,000 customers located in over 165 countries and also provides pharmacy and healthcare data management services in the United States through its subsidiary, Progressive Care Inc.

 

For media information

 

For Globalstar:

 

Cynthia Ritchie

White Tiger Communications

cynthia@whitetigercommunications.net

+44 20 4518 7555

 

Gavan Murphy

Globalstar Europe Satellite Services Ltd.

gavan.murphy@globalstar.com

 

For GTC and NextPlat Corp:

 

Michael Glickman

Media and Investors

MWGCO, Inc.

mike@mwgco.net

+1 917 397 2272