Giffgaff Offers 100GB Mobile Data SIM to UK Students for £10 | ISPreview UK

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Mobile provider giffgaff, which is owned by Telefónica and harnesses O2’s virtual network operator (MVNO) platform in the UK, has today launched a new mobile plan specifically for students that offers them 100GB (GigaBytes) of mobile broadband data for just £10 per month on a 12-month term.

The new deal can be snapped up by any student with an .ac.uk email address. Plus everyone that activates their eSIM or SIM with an ac.uk email address will also gain the chance to win a £500 gift voucher in a prize draw, and will get a guaranteed £20 just for entering.

The student plan (giffgaff.com/students) also includes unlimited UK texts and minutes, as well as 5GB of inclusive data for EU roaming.

Trump rattles Asian chip market with threat of 100% tariffs | Total Telecom

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Samsung and TSMC are notably exempt from the tariffs due to their US manufacturing investments

Edited by Harry Baldock, Total Telecom

Donald Trump’s announcement of a 100 percent tariffs on imported semiconductors has triggered a major shift across the Asian chip markets, with a distinct divide between firms punished by the measure and those benefiting from exemptions linked to U.S. investment.

The announcement underlines the intensifying global competition for high-end chips, crucial components underpinning artificial intelligence and advanced computing.

At a White House briefing, Trump declared that the tariffs would apply to all chip imports apart from those coming from companies that manufacture or commit to manufacturing semiconductors within the United States. Prominent players such as Taiwan Semiconductor Manufacturing Co. (TSMC) and Samsung Electronics have emerged as key beneficiaries, buoyed by their strategic investments in U.S. facilities.

TSMC, the world’s largest contract chipmaker and supplier to tech giants like Apple and Nvidia, surged nearly five percent on Taiwanese markets following confirmation from Taiwan’s National Development Council that it would be exempt due to its substantial U.S.-based factories. Similarly, Samsung Electronics, which plans billions of dollars in U.S. investment, saw its shares rise by around two percent in Seoul.

Non-exempt Asian tech companies, on the other hand, are facing a tough road ahead. In Japan, manufacturers heavily involved in chip production and related equipment saw share prices tumble: Tokyo Electron dropped 3.2 percent, Renesas sank 3.4 percent, and other chip component producers like Disco Corporation and Sumco also lost value. South Korean chipmaker SK Hynix too initially experienced a significant share decline of 3.1 percent before South Korea’s trade envoy clarified that SK Hynix and Samsung would be exempt due to their U.S. manufacturing plans, easing some market apprehension.

Industry experts view the tariff policy as a clear attempt to reorient global semiconductor supply chains toward America and reduce dependence on foreign imports. Alicia Garcia-Herrero, chief economist for Asia Pacific at Natixis, speaking to Agence France-Presse, noted that the move would leave many of the highest-end semiconductor producers unaffected, but would potentially cripple the producers of less advanced chips in Malaysia and China.

“This kills producers of low-end chips,” she said.

The tariffs mark yet another departure from Biden-era economic policy, which focussed on government subsidies to incentivise US investment. The CHIPS Act pledged $52.7 billion for semiconductor manufacturing, R&D, and workforce development in the US, sparking multi-billion dollar investment announcements from the likes of TSMC, Samsung, Intel, and GlobalFoundries.

Trump, however, has called CHIPS Act a “horrible, horrible thing”, preferring to pursue an aggresive economic policy based on tariffs over subsidies.

This article was partially generated by AI and edited by a journalist

Also in the news:
US judge rules Huawei must face charges of fraud and racketeering
Optus ditches football rights to focus on telecoms
Nokia launches digital twin platform Enscryb to digitalise energy sector

Nexfibre Publish Q2 2025 UK Full Fibre Broadband Build Update | ISPreview UK

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Network operator nexfibre, which shares some of its parentage with ISP partner Virgin Media (O2), has published their latest quarterly (Q2 2025) build update and confirmed that their new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband network now covers 2.3 million UK premises. But its future remains uncertain.

Just to recap. Back in 2022 Telefónica, Liberty Global and InfraVia Capital Partners setup nexfibre as a new £4.5bn joint venture (here), which aimed to deploy an open access (wholesale) full fibre network to reach “up to” 7m UK homes (starting with 5m by 2026) in areas NOT served by Virgin Media’s own network of 16m+ premises. The funding reflects £3.3bn of fully underwritten financing and up to £1.4bn in equity commitments.

NOTE: Virgin Media is the only major ISP on nexfibre’s network via an “exclusive partnership” (here), although giffgaff are currently conducting a customer pilot.

However, as existing readers will already know, nexfibre’s roll-out plan recently suffered a significant blow after Telefonica launched a Strategic Review of their global business (here and here). The decision has since resulted in nexfibre scaling back their roll-out – now aiming to reach just 2.5m premises in 2025 (down from c.3m) – and Virgin Media scrapping their related NetCo plans for opening up their existing consumer broadband network to wholesale (here).

The latest Q2 2025 build update from nexfibre continues to reflect this change and confirms that their full fibre network has now reached 2.3 million premises as ready for service (up from 2.2m in Q1). Much uncertainty now exists in the build plans for 2026 and beyond, which will probably only be answered once Telefonica and Liberty Global have decided on the best way forward. Not that you’d know it from listening to the company’s boss, where the focus continues to hint at a switch toward consolidation (waters where CityFibre and possibly Netomnia are also playing).

Rajiv Datta, CEO of nexfibre, said:

“nexfibre continues to make substantial progress in bringing full-fibre broadband to underserved communities across the UK. With coverage now exceeding 2.3 million premises, we are among the country’s largest alternative fibre operators.

Our optimised build plan remains on track, driven by the agility and commitment of our unique ecosystem of dedicated team members and partners. Together, we are delivering a technologically-advanced, XGS-PON-only network designed to serve generations to come. This long-term focus informs our view of the need for sustainable, nationwide competition in the fibre access market, which today is fragmented and subscale, yielding constrained business models and substantial financial stress.

Backed by strong investors and significant financial resources, nexfibre remains committed to creating a wholesale fibre access platform that will play a key role as the market moves toward meaningful consolidation and a structure capable of unlocking the full potential of world-class digital infrastructure.”

Plusnet, Sky and EE Win UK Broadband Awards in Telegraph Readers Survey | ISPreview UK

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A new survey of broadband ISPs by Telegraph readers has handed out awards across several categories to Sky Broadband, EE and Plusnet, with the latter scooping wins across three categories. But neither BT, Vodafone, Virgin Media nor TalkTalk were deemed good enough to win anything, which is despite Virgin technically being the fastest provider.

The survey itself, which was conducted between 6th June and 14th July 2025, was fairly small (i.e. take it with a pinch of salt) and only collected feedback from just 1,019 adult Telegraph readers. This explains why the results could only focus on the market’s largest seven broadband providers (smaller players don’t factor).

NOTE: Total respondents were split as follows: BT (242 customers), EE (115), Sky (191), Virgin Media (158), Vodafone (86), TalkTalk (64) and Plusnet (51). A further 112 respondents used smaller providers, none of which represented a sample size large enough to include.

In addition, broadband providers that won awards needed to both excel in the relevant category and still score consistently well in others. This is why Sky Broadband was given the “Best Broadband Provider for Speed” award below, despite Virgin Media actually delivering faster speeds in the study (i.e. Virgin’s lowly scores for reliability and customer service dragged it down).

Similarly, Vodafone and TalkTalk actually scored reasonably well across all categories, but not well enough in any one category to warrant an award. But BT had a generally weak showing, coming in dead last for both speed and value, albeit while doing well for reliability.

2025 UK Best Broadband Survey Award Winners

Best Buy Broadband: Plusnet

Best Value Broadband: Plusnet

Best Broadband for Speed: Sky Broadband

Most Reliable Broadband: EE

Best Broadband for Customer Support: Plusnet

Full Satisfaction Survey Results

Provider Speed Reliability Value for Money Ease of Contact Quality of Support
BT 69% 78% 39% 58% 60%
EE 75% 77% 56% 66% 67%
Plusnet 71% 78% 65% 80% 75%
Sky Broadband 80% 75% 56% 70% 71%
Vodafone 73% 77% 59% 66% 67%
TalkTalk 77% 73% 53% 63% 58%
Virgin Media 80% 73% 56% 53% 59%

Ofcom Shame TalkTalk and O2 for UK Broadband and Mobile Complaints in Q1 2025 | ISPreview UK

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Ofcom have today published their latest quarterly (Q1 2025) study of UK consumer telecoms complaints, which names TalkTalk as attracting the most negative feedback from customers for fixed broadband, while O2 took the most heat for Mobile and Virgin Media were put on the naughty step for Pay TV services.

Take note that the regulator’s report only covers complaints that Ofcom itself has received and not those sent directly to an ISP, the ISPA or an Alternative Dispute Resolution (ADR) complaints handler (i.e. Communications Ombudsman or CISAS). Ofcom does not deal with individual complaints, but they do monitor them and can take action if enough people raise a concern.

NOTE: Ofcom received 57,374 complaints via calls, web forms, emails, social media and letters directly from consumers in 2022/23, which is down from 76,135 in 2021/22 and 96,051 in 2020/21.

Otherwise, the results below reflect a proportion of residential subscribers (i.e. the total number of quarterly complaints per 100,000 customers per provider), which makes it easier to compare providers in a market where ISPs can vary significantly in size. But sadly, the study only covers feedback from the largest ISPs due to limited data (i.e. those with a market share of at least 1.5%).

Take note that Ofcom’s most recent May 2025 study of telecoms provider quality (here) revealed that the proportion of UK consumers who were satisfied with their communications services stood at 73% for landline services (down from 77% two years earlier), 84% for broadband (up from 82%) and 88% for mobile services (up from 87%).

Fixed Line Home Broadband Complaints

Debt troubled ISP TalkTalk attracted the most broadband complaints in Q1 2025, with 41% of them being driven by service faults and provisioning issues. On the flip side, Plusnet attracted the fewest complaints of all the listed providers, which makes a change from Sky Broadband almost consistently inhabiting the same spot.

  Q2 2024 Q3 2024 Q4 2024 Q1 2025
BT 10 10 10 11
EE 14 13 12 11
NOW Broadband (NOW TV) 18 12 13 9
Plusnet 6 8 5 5
Sky Broadband 5 5 6 7
TalkTalk 10 14 13 13
Virgin Media 15 12 11 12
Vodafone 12 11 11 11
Industry Average 10 10 9 10

Fixed Line Phone Complaints

Both EE and TalkTalk jointly attracted the most complaints for fixed line (landline) phone services, which were mainly driven by issues with service faults and provisioning. By comparison, Utility Warehouse continued to attract the fewest complaints for the fifth consecutive quarter, followed closely by Sky.

  Q2 2024 Q3 2024 Q4 2024 Q1 2025
BT 7 6 7 7
EE 15 8 8 8
NOW Broadband (NOW TV) 10 7 9 4
Plusnet 5 6 4 3
Sky Talk 2 2 2 2
TalkTalk 5 8 7 8
Utility Warehouse 0 1 1 1
Virgin Media 8 7 6 5
Vodafone 3 3 3 3
Industry Average 5 5 5 5

Mobile Complaints

Mobile operators enjoy lower complaint levels than fixed line providers, but somebody has to attract the most complaints and once again that turned out to be O2, where 28% of the quarterly problems were primarily driven by issues with complaints handling. By comparison, both Vodafone and Tesco Mobile attracted the fewest gripes.

  Q2 2024 Q3 2024 Q4 2024 Q1 2025
EE 2 2 2 2
O2 7 5 4 3
Sky Mobile 2 1 1 2
Tesco Mobile 1 1 1 1
Three UK 3 3 3 2
Vodafone 2 2 2 1
iD Mobile 3 2 3 2
Industry Average 3 3 2 2

Pay TV Complaints

Finally, Virgin Media attracted the most complaints for Pay TV services (closely followed by EE), while Sky TV received the fewest complaints.

  Q2 2024 Q3 2024 Q4 2024 Q1 2025
EE (prev. BT) 9 8 6 7
Sky TV 1 2 2 2
TalkTalk 2 2 2 3
Virgin Media 9 9 7 8
Industry Average 4 4 3 4

Interestingly, Virgin Media sent in a comment to highlight how much they’ve improved since last year, although this reflects a comparison between Q1 2024 and Q1 2025, which overlooks that their broadband and TV complaints got worse over the last quarter. But O2 has at least continued to improve in mobile.

A Virgin Media O2 spokesperson said:

“Six months after we drew a line in the sand and committed to improving our customer service, this data from the regulator shows real green shoots with overall complaints in the first quarter of 2025 down by 42% year-on-year.

Our more recent figures paint an even stronger picture, giving us confidence that our strategy of increased investment, simplification, upskilling agents and removing persistent pain points, is making a genuine and tangible difference in improving our customers’ experience with us. We’ll continue to make progress and get this right for good.”

Ofcom’s Consumer Complaints Report Q1 2025
https://www.ofcom.org.uk/../telecoms-and-pay-tv-complaints

UPDATE 11:49am

We’ve added a comment from TalkTalk below.

A TalkTalk spokesperson said:

“We’re very disappointed with this latest report and are working hard to improve how we handle customer complaints as well as reducing the need for them in the first place. We continue to invest heavily in a range of projects focused on our customers, giving our frontline colleagues better tools to understand problems, and improving the way we communicate with our customers. We believe these efforts will be reflected in future reports.”

New Civil Engineering Firm Allestra Group Setup to Tackle UK Telecoms | ISPreview UK

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The former MD of street works firm Light Source, Steve Hill, this week announced that he’d established the Nottingham-based Allestra Group to serve the telecommunications (broadband etc.), renewable energy, multi-utilities, network design, and traffic management sectors with similar engineering solutions.

The core focus of the new company will initially be on telecommunications and multi utility services, where they already appear to be working with the likes of Openreach and Vodafone. But the group also plans to transition toward renewable energy with a focus on Electric Vehicles (e.g. building charging infrastructure) etc.

The announcement represents an interesting development for a market that has recently been placed under a lot of strain, not least due to many alternative network (altnet) operators opting to slow or pause their fibre broadband builds (fuelled by issues of high interest rates, rising build costs and competition etc.).

The current situation has had knock-on impacts for street works firms (contractors), some of which even fell into administration. But where some see only problems, others clearly sense an opportunity.

Steve Hill, CEO of Allestra Group, said:

“I’m thrilled to announce the launch of Allestra Group, where I’m delighted to step into the role of Group CEO.

Allestra isn’t just a business group — we’re a bold, future-focused collective dedicated to driving innovation across critical industries.

With a strong presence in telecommunications, renewable energy, multi-utilities, network design, and traffic management, Allestra is committed to delivering integrated solutions that connect people, power communities, and build smarter, more sustainable infrastructure.

Through our companies—Upscale Utilities, Trent VC, Upscale TM, and Upscale Managed Services—we’re expanding high-speed networks, developing smart utility systems, enhancing road safety, and advancing green technologies to shape the future.

I am looking forward to working with our partners, excited for what the future holds and proud to lead a team that’s going to shape it.”

Broadband ISP Fusion Fibre Group Joins F&W’s UK Full Fibre Network | ISPreview UK

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Rural network builder and ISP Fusion Fibre Group, which has deployed a few of its own FTTP broadband networks to various remote communities, has today entered into a new strategic partnership with alternative network operator F&W Networks (Fibre and Wireless) to “accelerate the rollout of ultrafast, reliable full-fibre broadband across Southern England“.

Just to recap. F&W claims to have so far managed to extend their gigabit-capable broadband network to cover 410,000 UK premises read-for-service (Feb 2024 data) across 30 locations in parts of South East of England, such as Greater London, Buckinghamshire, Hampshire, Hertfordshire, Oxfordshire, Surrey, and West Sussex. The operator is also home to a growing customer base of over 35,000.

NOTE: F&W is backed by Maestro Capital and Foresight Group LLP. A number of retail ISPs sell packages via this network, such as Hey! Broadband, Octaplus, Link Broadband, Home Telecom and more.

However, under the new agreement, the Fusion Fibre Group will integrate access to F&W Network’s open access fibre infrastructure to help extend their coverage, although it doesn’t sound as if F&W will gain access to Fusion’s much smaller patchwork of FTTP networks in the North East of England (not mentioned in the PR).

José Luis San Martín, CEO at F&W Networks, said:

“Our mission is to deliver future-ready digital infrastructure to communities that need it most. We’re delighted to partner with Fusion Fibre Group, whose customer fist ethos and rapid growth make then and ideal collaborator in our ongoing network expansion. Together, we’ll bring high quality full fibre connectivity to thousands more homes and businesses.”

Adrian Marsham, MD of Fusion Fibre Group, said:

“We’re thrilled to partner with F&W Networks, whose commitment to building high quality fibre infrastructure aligns perfectly with our mission. This partnership enables us to extend out full fibre services to more communities across the South of England, ensuring that both rural and growing urban centres benefit from the kind of full fibre connectivity that transforms lives.”

We wouldn’t say that this announcement will directly “accelerate the rollout” of FTTP, but it does improve the availability for those looking to sign-up via Fusion Fibre and that may in turn boost take-up, which helps support the economic model for future expansion.

Tele2 to spin off Baltic towers with GCI | Total Telecom

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The new joint venture will own 2,700 sites in Estonia, Latvia, and Lithuania

Today, Swedish telco group Tele2 has announced that it will spin off its Baltic tower assets, forming a joint venture with Global Communications Infrastructure (GCI).

The newly formed business will include own 2,700 telecoms towers and rooftop sites across Estonia, Latvia, and Lithuania.

The business will be split 50:50 between the two owners, with Tele2 to serve as an anchor tenant for the tower company in all three markets under a 20-year service agreement.

“We want to develop our tower assets together with a partner who brings both capital and expertise. This is a way for us to create additional value from the assets we have, together with an experienced partner who knows this business well,” said Jean Marc Harion, President and CEO of Tele2.

The agreement values the new company at around €560 million on a debt-free basis, with Tele2 expecting cash proceeds of around €440 million from its creation.

The deal includes a 10-year investment plan for new sites across all three countries.

Assuming regulatory approvals, the deal is expected to be finalised in Q1 2026.

Until now, the Baltics has broadly remained untouched by Europe’s independent tower giants, like Cellnex, with most of the countries’ mobile operators preferring to own and operate their own tower assets. The only notable exception to this rule is Bitė Group’s subsidiary TeleTower, which was spun off in 2009 and operates a few hundred towers in both Latvia and Lithuania.

As such, the launch of the new JV will make the company the largest independent towerco in the region.

Keep up with all the latest telecoms news with the Total Telecom newsletter

Also in the news:
US judge rules Huawei must face charges of fraud and racketeering
Optus ditches football rights to focus on telecoms
Nokia launches digital twin platform Enscryb to digitalise energy sector

EchoStar teams up with MDA Space for LEO satellite plans | Total Telecom

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EchoStar has taken another critical step towards plans to launch a new constellation of low Earth orbit satellites by 2029.

By: Brad Randall, Broadband Communities

MDA Space has been selected as the prime contractor for EchoStar’s low-Earth orbit (LEO) satellite constellation, which has an estimated price tag of $5 billion.

Colorado-based EchoStar announced the decision to land with MDA Space for an initial contract, valued at approximately $1.3 billion, late last week.

The contract covers design, manufacturing, and testing for “the first tranche” of over 100 direct-to-device (D2D) satellites, according to the global connectivity provider’s release.

“The full initial configuration of the system consists of 200 satellites with future growth to thousands, as demand requires,” the announcement stated.

“The full initial configuration of the system consists of 200 satellites with future growth to thousands, as demand requires,” the announcement stated.

Mike Greenley, the CEO of MDA Space, said the contract represents the Ontario-based company’s continued momentum in the marketplace.

His remarks continued, adding that MDA Space seeks “to be the prime contractor of choice for satellite operators in the direct-to-device and broadband connectivity.”

Overall, EchoStar has invested over $18 billion in non-terrestrial network satellite connectivity since 2012, according to the company.

Hamid Akhavan, the president and CEO of EchoStar, says it’s that past experience that helps make EchoStar uniquely positioned to execute on their plans for a new LEO constellation.

“Critically, this will foster U.S. leadership in the growing space economy,” said Akhavan, who was quoted in EchoStar’s announcement.

According to EchoStar, the new constellation will utilize 25×20 MHz of AWS-4/S-band 2GHz frequencies.

In addition to messaging, voice, broadband data, and video services, EchoStar says the constellation will also “connect to an array of sensor and mobile vehicles.”

The company expects the delivery of satellites in 2028, and the launch of commercial service in 2029, according to their August 1 announcement.

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Study Claims UK Public WiFi Networks Failing Child Safety Standards | ISPreview UK

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A new study from Guest Metrics, which has a vested interest in selling content filtering solutions, claims to have identified “widespread failures in public WiFi compliance” after it identified that 80% of the venues it tested had no content filtering (no age checks, no splash pages, no logging) to protect children from adult content – a key part of the UK government’s new Online Safety Act (2023).

According to the study, many of these networks were powered by BT WiFi and Sky WiFi, which — despite offering filtering capabilities — had not configured or enforced safeguards at the “infrastructure level” (network level). At least one national leisure operator, partnered with a local council, was also found to have a fully open WiFi network in children’s areas. In addition, one venue certified under the “Friendly WiFi” scheme failed to block pornography.

The study doesn’t name and shame any of the venues, but it does go on to claim that public WiFi networks are “increasingly used by offenders to bypass home filtering, remain anonymous, and access illegal material“. For example, it highlights how the Internet Watch Foundation (IWF) reports that offenders actively use public networks to avoid detection, while the UK’s CEOP command (Child Exploitation and Online Protection) lists unfiltered public access points as a known vector for grooming and content access.

J.Robinson, Founder of Guest Metrics, said:

“The venues are at risk, but so are the infrastructure providers. If your WiFi is publicly accessible, unfiltered, and used by children — you’re now legally exposed, whether you’re the venue or the provider.

We’re not just talking about compliance gaps — we’re talking about venues where a child could access Pornhub on their phone in a swimming lesson waiting area.”

The risk here is that, under the new act, operators of such public networks face new responsibilities and requirements to ensure the connectivity they provide keeps to the law. Failing to do so could, at an extreme, result in an Ofcom investigation, as well as the potential for hefty fines (up to £18m or 10% of global annual turnover with larger firms) and reputational harm. But the rules are a bit softer for smaller operators.

However, we had to dig a little bit deeper than the press release in order to discover that this survey was actually based on direct testing of just 32 businesses in Hampshire of various sizes and types (conducted last week), which is a tiny sample size for such claims. But it does still flag up an area that some people may have overlooked, even if a more detailed, extensive and independent study is really required to do this justice.

At the same time we shouldn’t forget that there are also growing concerns about the OSA going too far, particularly with systems like Age Verification, which are being applied to systems and services that extend well beyond the politically promoted areas like pornography (here). Not to mention the data privacy and security implications of all this.