News

Plusnet UK Discounts 900Mbps FTTP Broadband to £36.99 with £100 Reward | ISPreview UK

Original article ISPreview UK:Read More UK ISP Plusnet has today introduced a bunch of new Easter discounts across their home broadband plans for new customers, which for example has cut the monthly price of their top 900Mbps Fibre-to-the-Premises (FTTP) package to just £36.99 per month on a 24-month term (mid-contract price hikes apply). Plus there’s a £100 reward card thrown-in. The internet provider’s fibre broadband packages are typically data-only plans (no home phone) that include...

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Which? Awards the Best and Worst UK Mobile Operators for H1 2025 | ISPreview UK

Original article ISPreview UK:Read More Consumer magazine Which? has published the results from their latest UK mobile network satisfaction survey, which questioned 4,153 adults in January 2025 about their chosen operators. Overall, Smarty topped the table with a customer satisfaction score of 82%, while Three UK placed last on just 62%. The survey itself typically questioned respondents about their experiences across several categories, including network reliability, overall value for money,...

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UBS Predicts Openreach to Lose 800k UK Broadband Lines in 2025 | ISPreview UK

Original article ISPreview UK:Read More The latest analyst note from Swiss Bank UBS has maintained their long-running “sell” rating on the BT Group and predicted that Openreach could lose 800,000 broadband lines to rival networks in 2025 (up from 707k in 2024). The analyst warned that the operator needed to “deploy fibre faster” to stem the bleed and “accelerate [its] cost-cutting“, otherwise they claim it may face a downside risk to free cash flow in FY26. “We reiterate our view that BT is...

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No sign Baltic subsea cable damage was deliberate, say Swedish authorities | Total Telecom

Original article Total Telecom:Read More News Multiple cables in the Baltic Sea were severed in November, with authorities initially suspecting deliberate sabotage Today, Swedish authorities have released the initial results of their investigation into the Baltic submarine cable cuts, saying that there is no evidence of foul play. “It cannot be determined with certainty whether a Chinese ship intentionally damaged data cables in the Baltic Sea,” concluded the government authority in a...

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UK ISP TalkTalk Business Recovers Email After Long Outage | ISPreview UK

Original article ISPreview UK:Read More Customers of broadband ISP TalkTalk Business (TTB) are once again able to use the provider’s email service after a protracted service outage, which lasted nearly a full week and appears as if it was caused by a misconfiguration of their Domain Name System / Servers (DNS). The outage, which started on Wednesday of last week (9th April 2025), didn’t seem to get fully resolved until the start of this week. According to feedback shared via The Register, TTB...

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A Northern Ren-AI-ssance | Total Telecom

Original article Total Telecom:Read More Partner Article As the UK’s most geographically diverse digital infrastructure provider, Pulsant champions regional thinking.  Every day, there’s a push for technological innovation to go beyond the M25 and drive the brightest businesses nationwide. This has led to our focus in the Northern Powerhouse. Pulsant have invested extensively in data centres across Manchester, Rotherham, and Newcastle.  Across all their sites, Pulsant have seen the same thing:...

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Ookla Study Finds London 5G Mobile Performance Lags Behind Other UK Cities | ISPreview UK

Original article ISPreview UK:Read More Network testing firm Ookla (i.e. Speedtest.net, Downdetector.co.uk) has today published a new study that examines the performance of 5G mobile (mobile broadband) networks across the major UK cities of Belfast, Birmingham, Bristol, Cardiff, Edinburgh, Glasgow, Leeds, Liverpool, London, Manchester and Sheffield. But the UK’s capital city was found to be lagging behind. The new study uses crowdsourced data collected during the first quarter of 2025 via...

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Big Move as UK Civil Engineering Giant M Group Acquires Telent | ISPreview UK

Original article ISPreview UK:Read More Street works firm M Group, which was last year acquired by private equity firm CVC (here) and also harbours a telecoms (broadband and mobile) focused division, has today announced that they’ve acquired rival UK and Ireland focused technology, telecoms and civil engineering firm Telent for an undisclosed sum. On completion of the transaction, which is currently still subject to regulatory approval, M Group said they would be “even better placed to tackle...

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EE and BT to Raise Price of UK Social Broadband Tariffs After Earlier Denial | ISPreview UK

Original article ISPreview UK:Read More Broadband ISP EE (BT) has this morning caused a degree of surprise by appearing to reverse last week’s denial (here) and announcing a price increase of £1 per month across their low-cost home broadband social tariffs for those on state benefits (Home Essentials). The provider had previously indicated to ISPreview that no such price increases would be introduced in 2025. The Home Essentials plans reflect a mix of “fibre” (FTTC/P) and call bundles that are...

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Opensignal Find Ultrafast UK Broadband ISPs More Reliable vs Superfast Ones | ISPreview UK

Original article ISPreview UK:Read More Network benchmarking firm Opensignal has today published a new report that examines how the UK’s broadband experience varies across speed tiers, with homes on “ultrafast” (300Mbps+) connections enjoying a “smoother and more reliable” service than those on “superfast” (30-300Mbps) ones. ISPs EE, Vodafone and Plusnet topped the performance rankings. Opensignal typically leverages crowdsourced data collected via end-users on their benchmarking app and...

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