News

Despite Poor Mobile – London Named Most Popular European City for Startups | ISPreview UK

Original article ISPreview UK:Read More Network benchmarking firm Opensignal, which uses crowdsourced speedtests from users of its apps and services, has examined the 15 most popular start-up hubs in Europe and warned that the leading city – London – still has a major weakness when it comes to the performance of local mobile connectivity (4G and 5G). According to DEEP Ecosystems’ Start Up Heatmap Europe 2025 study, London currently ranks top of the table – – putting the United Kingdom’s...

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Mobile Operator Giffgaff Hunts for New UK Boss as CEO Steps Down | ISPreview UK

Original article ISPreview UK:Read More Mobile network operator giffgaff, which is owned by Telefónica and naturally uses O2’s virtual operator (MVNO) platform (they’re also trialling FTTP broadband via nexfibre and Virgin Media – here), has announced that its CEO – Ash Schofield – has decided to step down, and they’ve begun the hunt for his replacement. Ash is currently due to remain in the role until the end of this year to support the transition to a new CEO. Recruitment for Ash’s successor...

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Ofcom Updates on UK Satellite Broadband Fees and Project Kuiper | ISPreview UK

Original article ISPreview UK:Read More The UK communications regulator has today published a shotgun blast of new satellite broadband consultations, which cover everything from changing satellite gateway fees to introducing another new gateway licence for Amazon’s future Project Kuiper network. Ofcom has also proposed short duration licences for mobile (4G/5G) networks in the lower 2.3GHz band. We’ll start with Amazon’s Project Kuiper, which is already in the process of building a global...

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Broadband ISP EE UK Adds Stream Mode to WiFi Enhancer Service | ISPreview UK

Original article ISPreview UK:Read More Mobile and broadband ISP EE (BT) has today added the new ‘Stream Mode’ feature to their existing WiFi Enhancer service, which works by claiming to “intelligently prioritise a customer’s favourite streaming apps, helping customers enjoy smooth, high-quality streaming … even when the entire household is online.” Just to recap. The Wi-Fi Enhancer service is an app-controlled feature that enables you to prioritise traffic to your connection (e.g. you can...

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Broadband ISP TalkTalk UK Adopt NiCE’s AI-Powered Customer Service Platform | ISPreview UK

Original article ISPreview UK:Read More Debt troubled broadband ISP TalkTalk today claims to have taken “another step forward” in its “mission to become the UK’s most recommended Wi-Fi provider” by adopting a new AI-powered customer service automation platform from NiCE (tough ask in the current climate), which is called CXone Mpower. The internet access provider sees the new solution, which aims to help them combine multiple existing operating systems into one unified platform, as being part...

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Openreach Name 21 New UK Locations for FTTP Broadband Build Plan | ISPreview UK

Original article ISPreview UK:Read More Network operator Openreach (BT) has today published an updated build plan for the ongoing roll-out of their Fibre-to-the-Premises (FTTP) based gigabit broadband ISP network, which is the first update since December 2024 and adds 21 new locations – covering 80,000 extra UK premises – to their national deployment plan. Just to recap. The BT Group is currently investing up to £15bn to expand the coverage of their new full fibre network to 25 million...

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Rural UK Full Fibre Broadband ISP Gigaclear Sees More Job Cuts | ISPreview UK

Original article ISPreview UK:Read More Abingdon-based alternative rural gigabit broadband ISP Gigaclear, which has already deployed their full fibre (FTTP) network to cover 600,000 premises (mostly in remote rural parts of England), sadly appears to have suffered another round of redundancies over the past few weeks. The provider, which is home to a customer base of 150,000 (i.e. 25% take-up, with a goal of reaching 29% by the end of this financial year), last suffered a noticeable level of...

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Study Highlights Rising Broadband Prices on Guernsey and Jersey | ISPreview UK

Original article ISPreview UK:Read More A new report from Jersey Statistics (PDF) has revealed that, between 2020 and 2024, the average monthly spend by fixed broadband customers on the English Channel Islands of Guernsey went up by 16% to £86.55, and on Jersey it increased by just under 8% to £82.17. But over the same period, inflation on the islands went up by 27.3% and 30% respectively. The same report (credits to the BBC News) also revealed that Guernsey had 41.6 broadband subscriptions...

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Mobile Operators to Test UK Wide Emergency Alerts Later in 2025 | ISPreview UK

Original article ISPreview UK:Read More Get ready to jump out of your skin.. again. The UK Government recently announced that mobile network operators will conduct a second nationwide test of the Emergency Alerts service later in 2025, which is normally only intended to be used if there’s a “danger to life nearby” (e.g. severe flooding, fires and extreme weather). The government has not yet agreed a firm date for the new Emergency Alerts test, which will usually only show-up on modern 4G and...

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Ookla Study Reveals In-Flight WiFi Performance of Major Airlines | ISPreview UK

Original article ISPreview UK:Read More Network testing giant Ookla, which collects data from consumers via their popular Speedtest.net service, has published the results from a new study that reveals the onboard WiFi (wireless broadband) speeds of various major airlines (e.g. British Airways, Virgin Atlantic) and their satellite-based network partners. As anybody who has tried in-flight WiFi could probably attest, it’s far from a perfect experience. The internet connectivity can be fairly...

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