Confusion on Ascension Island as Local Broadband and Mobile Suffers Shakeup | ISPreview UK
Original article ISPreview UK:Read More The remote Ascension Island, which is a British Overseas Territory that sits in the middle of the South Atlantic Ocean and is home to almost 900 people (many of them visitors and rotating military personnel), appears to be going through a dramatic shake-up of local broadband and mobile connectivity; some of which may risk the island being temporarily cut off. In short, Sure South Atlantic, the incumbent telecoms provider for the volcanic island, is...
FullFibre and Zzoomm Complete Broadband Altnet UK ISP Brand Integration | ISPreview UK
Original article ISPreview UK:Read More Alternative UK broadband operator FullFibre Limited, which back in March 2025 completed its merger with Zzoomm (here), has today confirmed that the pair have now also completed their brand integration. Much as we leaked in June 2025 (here), this means that Zzoomm will now become the single retail ISP brand for the service (BeFibre customers will shortly be moved). The combined gigabit speed Fibre-to-the-Premises (FTTP) broadband network currently reaches...
Virgin Media O2 See Broadband Customers Fall by 16.7k as UK FTTP Build Slows | ISPreview UK
Original article ISPreview UK:Read More The latest Q4 2025 results from Virgin Media and O2 (VMO2) have just been published and reveal that their gigabit broadband network increased its UK coverage by 115,100 premises in the quarter (down from 139k in Q3), while related customers fell to total 5,687,600 (down by -16.7k in Q4 vs +60.8k in Q3). But their mobile base grew and 5G outdoor population coverage hit 87%. The results confirm that Virgin Media and nexfibre’s combined UK broadband network...
Ofcom Give Virgin Media O2 UK Green Light for Mobile Calls via Satellite | ISPreview UK
Original article ISPreview UK:Read More The UK telecoms regulator, Ofcom, has today approved a request by the parent of mobile operator O2 (Virgin Media) to vary its spectrum licence to allow for the launch of their imminent O2 Satellite service, which will harness Starlink’s satellites in Low Earth Orbit (LEO) to connect with standard smartphones in the UK. Just to recap. A good number of Starlink’s satellites support Direct to Cell (DtC) technology, which enables them to deliver “robust”...
Broadband ISP Virgin Media UK Introduce Bill Credits up to £250 for Switching | ISPreview UK
Original article ISPreview UK:Read More New customers looking to switch to broadband, phone and TV provider Virgin Media (O2) may like to know that they’ve just introduced “Bill Credits” (i.e. Switching Credits or Contract Buyout), which will be available until 1st April 2026 and are said to be worth up to £250 on their top packages. Despite the slightly generic and thus perhaps confusing name of “Bill Credits“, Virgin Media are really introducing switching credits, which are intended to help...
Competition Concern as JT Blocks Number Transfers to Coop Mobile | ISPreview UK
Original article ISPreview UK:Read More The recently launched virtual mobile operator (mvno) for the Channel Islands, Coop Mobile, has complained to the Jersey Competition Regulatory Authority (JCRA) that rival operator JT has been disrupting the ability of consumers to switch to Coop’s service by preventing them from being able to keep their existing mobile number as part of the process. Just to recap. Coop Mobile came about after the States of Guernsey last year voted to temporarily suspend...
ASA UK Criticise Virgin Media’s Walrus Broadband TV Ad After BT Complaint | ISPreview UK
Original article ISPreview UK:Read More The UK Advertising Standards Authority (ASA) has criticised a comical TV advert for Virgin Media’s (O2) UK broadband service, which featured a Walrus driving a speedboat, after rival ISP BT complained that the promotion included a claim that could not be verified of the provider being “Awarded Best Broadband Experience”. But one other BT complaint was rejected. The ASA noted that the advert, which was shown all the way back on 29th September 2024 and is...
Broadband ISP Zen Internet Discounts CityFibre’s UK FTTP Packages | ISPreview UK
Original article ISPreview UK:Read More Rochdale-based UK ISP Zen Internet appears to have recently discounted the monthly prices of their CityFibre based full fibre (FTTP) home broadband packages by between £2 to £3. For example, the provider’s top 2.3Gbps (symmetric speed) plan has fallen from £57 to £54 per month. But Zen’s Openreach based packages remain unchanged. The other discounts, as spotted by one of our readers (John), include their 155Mbps package falling from £30 to £28 per month,...
BDUK and Gigaclear Modify Oxfordshire UK Project Gigabit Broadband Rollout | ISPreview UK
Original article ISPreview UK:Read More Abingdon-based broadband ISP Gigaclear, which has so far built their full fibre (FTTP) network to cover 612,000 premises (inc. 160,000 customers) across rural England, have modified their Project Gigabit roll-out contract for South Oxfordshire (Lot 13.01) – reducing its coverage target from c.5,500 to 5,034 premises and public subsidy from £17.04m to £15.49m. Just to recap. The original contract was first awarded all the way back in November 2023 (here),...
CEO of Broadband ISP Grain Pens Open Letter to UK Gov Over “Shameful” Price Hikes | ISPreview UK
Original article ISPreview UK:Read More The CEO of Carlisle-based altnet broadband ISP Grain, Richard Cameron, has written a new open letter to Liz Kendall MP, the UK Government’s Secretary of State for Science, Innovation and Technology, in order to highlight the “shameful” price hike practices of their rivals, which he says will not be resolved by the new Telecoms Consumer Charter. Just to recap. The Government announced the new charter last week, which succeeded in getting the major UK...