Multi-agent AI environments and the importance of trust | Total Telecom
Original article Total Telecom:Read More Interview Netcracker’s Head of Strategy and Marketing, Sue White, discusses why telcos’ rapid adoption of Agentic AI must not risk compromising their operational integrity As expected, the evolution of AI was one of the major themes at this year’s DTW conference in Copenhagen, with discussions moving swiftly from Generative AI to Agentic AI. This change – allowing AI agents to go beyond recommending solutions to taking action autonomously – potentially...
Ookla Award Three UK and Vodafone Fastest for 5G Mobile Speeds in H1 2025 | ISPreview UK
Original article ISPreview UK:Read More Network testing firm Ookla, which collects data from consumers via their popular broadband Speedtest.net service, has published their Q1-Q2 2025 (H1) study into the speed of 5G based mobile broadband networks across the United Kingdom. The results reveal that Three UK continues to hold the top spot, followed by merger partner Vodafone. The catch here is that mobile broadband performance can be a very difficult thing to pin down because related users are...
Sky Broadband Launch WiFi 7 Router and 5Gbps UK Broadband via CityFibre | ISPreview UK
Original article ISPreview UK:Read More Internet provider Sky Broadband has today gone fully live via CityFibre’s growing Fibre-to-the-Premises (FTTP) based home broadband network. The change is being launched alongside a new Wi-Fi 7 router (“Gigafast+ Hub“) and two new packages – Full Fibre 2.5 Gigafast+ (2.5Gbps) and Full Fibre 5 Gigafast+ (5Gbps). The agreement with CityFibre was first officially revealed in August 2024 (here) and this finally progressed to the customer pilot phase in May...
Telstra to axe hundreds of jobs as company doubles down on AI efficiency | Total Telecom
Original article Total Telecom:Read More News A report from the Sydney Morning Herald says that the job cuts will be felt “across the board” Today, media reports suggest that Australian telco Telstra is preparing to cut “hundreds” of jobs in the coming week. The report, quoting anonymous sources, suggests that the cuts will be made across the business as part of ongoing cost cutting measures. The news should come as little surprise. Telstra has been under increasing pressure from investors to...
Ookla Bring New Features to Internet Speedtest and Downdetector App | ISPreview UK
Original article ISPreview UK:Read More Network testing firm Ookla has released an updated version of their popular broadband performance testing Speedtest.net app (Android and iOS), which further improves integration with their popular internet outage monitoring service (Downdetector) and adds new Experience Ratings to their speed tester. The biggest change, in our opinion, is that Ookla has finally integrated a feature that we’ve been wanting for a while – the ability for registered users of...
Breathe London: Vodafone’s IoT to to help monitor London’s air quality | Total Telecom
Original article Total Telecom:Read More Press Release Vodafone is leading a new consortium of partners to deliver the next phase of the Mayor of London’s pioneering Breathe London programme, delivering an advanced and comprehensive network of monitors to measure air quality across the capital and encourage action to tackle air pollution Vodafone will collaborate with experts from Global Action Plan, Airly, Ricardo, Scotswolds Ltd, Cambridge Environmental Research Consultants (CERC) and the...
Tesco Mobile Make Top 10 for UK Customer Satisfaction as Virgin Media Improves | ISPreview UK
Original article ISPreview UK:Read More The Institute of Customer Service (ICS) has today published their second biannual UK Customer Satisfaction Index for 2025 (July), which reveals that only one mobile and broadband (telecoms) provider made it into their table of the country’s top 50 organisations – Tesco Mobile (9th). But both Virgin Media and Utility Warehouse saw a big improvement. The research typically reflects the results from a large online survey of over 15,000 customers – balanced...
Ofcom Make it Quicker to Raise UK Broadband and Phone Complaints | ISPreview UK
Original article ISPreview UK:Read More The UK telecoms and media regulator, Ofcom, has today confirmed that they will make it quicker for consumers to access Alternative Dispute Resolution (ADR) providers, which are third-party ombudsman schemes that help people to resolve complaints with their phone, broadband and mobile providers. The regulator currently requires that all telecoms service providers – those offering services to consumers and small businesses – must be members of an approved...
Eir Take BT to Court in £67m Damages Claim Over N.Ireland Contract | ISPreview UK
Original article ISPreview UK:Read More Irish network operator Eir is taking BT (Openreach) to the High Court in London over a claim for damages worth £67m, which relates to a long-running dispute over the UK broadband giant’s Northern Ireland Public Sector Shared Network (NIPSSN) contract to provide connectivity services; the same one that attracted a £6.3m fine from Ofcom in 2020. Just to recap. Back in December 2020 Ofcom fined BT (Openreach) £6.3m after they were found to have “failed to...
Heathrow Ranks Poorly in Study of WiFi and Mobile Broadband at 48 Airports | ISPreview UK
Original article ISPreview UK:Read More New research from network testing firm Ookla, which operates the popular online Speedtest.net service for broadband users, has revealed that London Heathrow (LHR) in the UK ranks poorly for mobile broadband (4G/5G) and WiFi performance when compared with 48 major airports worldwide. The study, which used data from speedtest.net that had been collected during Q1 2025, compared each airport’s speeds to the FCC’s (USA) broadband benchmark of 100Mbps...