O2 UK Finally Adding 5G Support to Pay As You Go Mobile Plans | ISPreview UK
Original article ISPreview UK:Read More Mobile operator O2 (Virgin Media) has confirmed that they’re currently in the process of “enhancing” their Pay As You Go (PAYG) SIM services and plans during the second half of 2025, which among other things seem to be finally adding support for their latest 5G (mobile broadband) network. At present O2’s PAYG page still doesn’t make any mention of 5G support and until recently their related FAQ section continued to state that PAYG plans didn’t support it...
Broadband ISP TalkTalk Launch New Team to Support UK Home Movers | ISPreview UK
Original article ISPreview UK:Read More UK ISP TalkTalk has today announced the launch of a new “HomeMove Squad“, which as the name suggests reflects a dedicated team of “Wi-Fi moving experts” that can provide a single point of contact, simplifying the process of transferring services and ensuring customers are connected from day one in their new home. According to a new online survey of 2,000 UK adults who have moved home and have Wi-Fi, which was conducted during late July 2025 and...
Customers of UK ISP Earth Broadband Suffer Billing Errors and Support Woes | ISPreview UK
Original article ISPreview UK:Read More Some customers of internet provider Earth Broadband (earth.) have recently established a Facebook based support group after they complained of having suffered a string of problems with billing errors, unexpected price rises and a lack of effective communication and customer support from the ISP. Earth Broadband (earth.) itself is a relatively new provider, which first popped up on our radar in 2023 alongside a commitment to plant 500,000 trees and remove...
TPG suffers data breach impacting 280,000 customers | Total Telecom
Original article Total Telecom:Read More News Attackers reportedly hacked into an order management system from TPG’s subsidiary, the broadband provider iiNet Australia’s TPG has become the latest telco to suffer a major cybersecurity breach this weekend, with data having been exfiltrated from its ISP subsidiary, iiNet. The breach occurred on August 16, where reports suggest it was quickly detected and contained. Nonetheless, the attack reportedly compromised around 280,000 active email...
Virgin Media UK Preparing New TV 360 and STREAM Software Update | ISPreview UK
Original article ISPreview UK:Read More Customers of broadband ISP Virgin Media (O2) may like to know that the provider will shortly begin rolling out a new firmware update for their TV 360 and STREAM platforms (set-top-boxes), which is expected to introduce a number of new features (e.g. enhanced search functionality that will use image tiles instead of a text heavy display). The planned development was first mentioned in a newsletter that was issued to some of the providers customers,...
Judge upholds $92m fine for T-Mobile for illegally sharing location data | Total Telecom
Original article Total Telecom:Read More News The operators had a duty to ensure customer data was not misused by third parties, the judges reiterated This week, the U.S. District Court of Appeals for the District of Columbia has sided with the Federal Communications Commission (FCC), upholding a fine against T-Mobile for illegally selling customer location information (CLI). The ruling relates to an FCC decision last year, which saw the regulator issue fines totalling almost $200 million to...
O2 UK to Upgrade 4G and 5G Mobile Signals for 22 Haven Holiday Parks | ISPreview UK
Original article ISPreview UK:Read More Mobile network operator O2 (Virgin Media) and partner Freshwave have today revealed that they’re in the process of upgrading their 4G and 5G mobile (mobile broadband) network for visitors to 22 Haven holiday parks across the UK “ahead of a summer of staycations“. We’ll overlook that it’s already the latter half of summer and the deployment won’t finish until 2026. Freshwave typically deploys small cell style solutions, which are akin to small shoebox...
Survey Claims Broadband ISPs Expect AI and Streaming to “Crush” Today’s Networks | ISPreview UK
Original article ISPreview UK:Read More A new survey of 200 “senior telecom decision-makers” from the USA, UK, and Australia, which was conducted by network technology firm RtBrick, has claimed that broadband ISP and mobile operators are at risk of being “overwhelmed by the demands of AI and streaming bandwidth” in the next 5 years – around 80% of respondents expect it to “crush” today’s networks. According to RtBrick’s State of Disaggregation’ Report, the survey finds fault with people and...
Monzo Looks to Copy Revolut by Preparing to Launch a UK Mobile Service | ISPreview UK
Original article ISPreview UK:Read More Digital banking company Monzo has revealed that they’ve begun to “explore” how they could launch their own mobile provider in the UK, which seems likely to echo the approach that rival banking and money management app Revolut recently began to take (here); although we’re still waiting for the latter to take their training wheels off. “When we heard from our customers that mobile contracts can be a pain point, we set out to explore how we could do this...
VMO2 Stick to Nexfibre UK Build Target as More Homes Get FTTP Broadband | ISPreview UK
Original article ISPreview UK:Read More Broadband ISP Virgin Media (O2) has revealed that their joint expansion of 2Gbps speed FTTP broadband with nexfibre has now reached 94,867 new homes in Belfast (Northern Ireland), 68,631 in Birmingham, 56,652 in Leeds, 65,121 in Coventry and 63,870 in Stoke-on-Trent. But interestingly, the provider still expects to reach their target of “5 million homes across the UK by 2026“. “Our latest rollout … is part of our goal to deliver high speed full-fibre...