Ofcom cracks down on mid-contract price rises
News The new rules are designed to make pricing easier for customers to understand Starting today, UK telecom providers must clearly display any future price increases in plain monetary terms at the point of sale, following new regulations introduced by Ofcom. The rules are designed to eliminate confusion around mid-contract price hikes, and help customers make better-informed choices. In the past, telecom companies often linked price rises in their contracts to inflation rates, leaving...
EXA Infrastructure enters into agreement to acquire Aqua Comms
Press Release EXA Infrastructure has announced today that it has signed binding agreements to acquire Aqua Comms – a specialist operator of Transatlantic and intra-European subsea infrastructure. EXA Infrastructure, a London based portfolio company of I Squared Capital – a leading independent global infrastructure investment manager, operates over 150,000km of digital infrastructure across 37 countries, including 20 cable landing stations that provide critical connectivity to subsea systems....
Three UK Provide Brief Progress Update on 3G Mobile Switch Off
Mobile operator Three UK, which was previously aiming to complete the process of switching off their old 3G (mobile broadband) network by the end of 2024 (here), has told ISPreview today that the “vast majority” of their 3G sites were switched off in September 2024. But a “small number” of sites are still live to avoid customers losing service. As part of the process, most mobile operators have generally been compensating for the 3G switch-off in some areas by introducing upgrades to newer 4G...
Zen Internet Claim a Third of Brits Unaware of Analogue Phone Switch-off
A new Censuswide survey conducted on behalf of broadband ISP Zen Internet, which involved 2,000 nationally representative UK consumers aged 16+, has revealed that 34% of respondents are still “unaware” of the upcoming switch from the old Public Switched Telephone Network (PSTN) to IP-based digital phone (VoIP etc.) services. Just to recap. The big switch-off was last year delayed to 31st January 2027 in order to give broadband ISPs, phone providers, telecare operators and consumers more time...
BT Scrap Pilot to Convert Openreach UK Broadband Cabinets to EV Chargers
Only a few months have passed since BT’s awkwardly named UK digital incubation team, Etc., “powered up” their first Electric Vehicle (EV) charger under a 2-year pilot, which was one of potentially tens of thousands that could have been established by repurposing Openreach’s old broadband street cabinets. But it’s now being powered down and the whole scheme shelved. Just to recap. The pilot scheme had been in the works since mid-2023 (here), although the process of actually getting it underway...
Neos Networks Helps LightSpeed Expand UK FTTP Broadband Network
Alternative network operator and ISP LightSpeed Broadband, which has built a gigabit-capable (FTTP) network across 250,000 premises in the East of England, has today signed a new agreement that will enable them to expand their services by gaining access to Neos Networks dark fibre, 100Gbps and 10Gbps optical links, and backhaul services etc. Neos currently runs one of the biggest (34,000km long) business fibre networks in the UK – spanning 550 exchanges, 90+ data centres and 676 Points of...
BT’s First Real-World UK Deployment of 5G Standalone Network Slicing
Telecoms giant BT has today said they recently conducted their “first real-world deployment” of a 5G Standalone (5GSA) mobile broadband network using network slicing technology, which formed part of a trial that brought “superfast payments” to the Belfast Christmas Market last month. Just for some context. 5G SA networks are pure end-to-end 5G that remove the legacy of 4G connectivity and can thus deliver ultra-low latency times, greater energy efficiency, better upload speeds, network...
Ofcom Begin Process of Imposing Age Verification on UK Internet Sites
The UK telecoms and media regulator, Ofcom, has today moved forward with implementation of the government’s tedious new Online Safety Act (OSA) by publishing industry guidance on how websites and social media services should introduce “effective age checks“. The goal is to prevent children from encountering online porn and protect them from other harmful content. The focus around the new age verification requirement is frequently expressed as being something targeted towards pornography...
Report Examines Customer Take-up of Openreach vs AltNet Broadband ISPs
Strategic consultancy firm Eight Advisory has today launched a new Takeup Tracker, which examines the steady rise in take-up across the UK’s many alternative full fibre broadband (altnet) networks and compares it with that of incumbent operator Openreach (BT). The new tracker paints a mixed picture, albeit one with some positives to share. Overall, altnet penetration has slowly increased over the last 6 months, along with their focus on profitability. While some continue to build at pace, many...
Netgem TV Adds Sports Channels via Supporting UK Broadband ISPs
Digital entertainment platform provider Netgem TV has today announced that their IPTV box and service, which is typically bundled by broadband ISPs like Brsk, TalkTalk, Connect Fibre, CommunityFibre and a few others, will benefit from a new partnership with Sports Studio that adds more than 40 free sports channels from its Free Live Sports streaming platform their TV Guide. The set-top-boxes that they provide – like the Netbox 4K (inc. HDR, bluetooth pairing, Ethernet, WiFi, USB and Dolby...