£25 Missed Appointment Fee Angers Virgin Media UK Customers

Customers of fixed broadband ISP Virgin Media UK (VMO2) reacted angrily over the weekend after several newspaper reports (e.g. Mirror) criticised the provider for its so-called “doorbell tax“, which hits you with a £25 one-off charge if their engineers show up for a scheduled appointment and nobody answers the door. On the one hand, it’s […]

Colchester’s UK Dark Fibre Network Benefits from New High Density Cable

The Colchester Borough Council‘s recent multi-million pound project to build a new Dark Fibre network across the Essex town (here) appears to have also been one of the first places in the UK to deploy the Prysmian Group’s latest Sirocco HD cable, which can fit 552 fibres into a diameter of just 8.2mm. High density […]

ISP Aquiss Lowers Price of UK Family Full Fibre Broadband Plans

Shropshire-based UK ISP Aquiss has today reduced the standard monthly pricing on several of their Openreach based and higher speed Fibre-to-the-Premises (FTTP) broadband packages for families. Some packages, such as their top 1000Mbps (gigabit) tier, have seen prices fall by up to £10 per month. All of their full fibre packages come with an unlimited […]

BDUK Publish Another Batch of Gigabit Broadband Coverage Reviews

The Building Digital UK team has today published another round of Public Reviews (PR) for the Government’s £5bn Project Gigabit broadband rollout – this time covering West Yorkshire and Parts of North Yorkshire, South Yorkshire, Nottinghamshire and West of Lincolnshire, Leicestershire and Warwickshire in England. In case anybody has forgotten, the project seeks to ensure […]

Openreach Still Coy on Plan to Fix 330Mbps Capped UK FTTP Lines

Openreach has informed ISPreview.co.uk that they recognise the plight of the less than 50,000 premises that are still stuck on older ECI based Fibre-to-the-Premises (FTTP) broadband lines, which limits such homes to a top download speed of 330Mbps. But there’s still no certainty about when this will be resolved. The operator’s new full fibre network […]

Virgin Media O2 UK Fix Midnight Broadband Connectivity Fault

Some customers of broadband ISP Virgin Media (VMO2) may be pleased to know that the operator has now resolved a curious connectivity problem, which for the past few days has been causing a short period of internet disruption at just before midnight every single night. On each occurrence, the problem would typically start at around […]

Malaysian govt won’t budge on 5G deadline

The Malaysian government is this week standing firm against pressure from telcos to change its strategy surrounding 5G mobile services. 
Rather than auctioning off 5G spectrum, as is the norm in most countries around the world, in 2021 Malaysia chose to set up a national wholesale 5G network operator, DNB. The government reasoned that this would allow for a faster and more equitable rollout of the new technology across the country and greatly reduce unnecessary overbuild by rival operators…

read more on TotalTele.com »

Telus doubles down on digital health with C$2.3bn LifeWorks purchase

Today, Telus has announced its purchase of human-resources firm LifeWorks for $2.3 billion, including debt, with plans to combine it with the operator’s existing healthcare subsidiary, Telus Health.
Toronto-based LifeWorks currently runs pension plans, absence management, and other health support services for corporate clients…

read more on TotalTele.com »

Military junta using Mytel SIMs to track deserters

This week, reports from the covert activist group Justice for Myanmar (JFM) suggest that Burmese operator Mytel is helping the military junta track defecting soldiers via their SIM cards. 
Back in 2018, before the commercial launch of Mytel, the operator launched a sales campaign called Aung Ta Khon (‘Banner of Victory’), handing out free SIM cards to soldiers with the backing of military leadership. 
Having been given access to data pertaining to the soldiers&rsquo…

read more on TotalTele.com »

Ofcom Add New Protections for UK Broadband and Mobile Users

Ofcom has reminded us that communications providers, such as those ISPs and companies offering broadband, mobile, phone and pay TV services, are today required to introduce a number of changes, including simpler contract details, more rights to exit your contract early and the introduction of an emergency video relay service. The changes, most of which […]