Connected North 2024 returns to Manchester 

Press release 

Manchester, UK – Connected North, the North’s Dedicated Digital Economy Event is returning to Manchester Central for its third year 

Hosted by telecoms media and events specialist Total Telecom, the event builds on the success of the Connected North’s debut in 2022, which saw over a thousand stakeholders meet to discuss the industry’s hottest topics in the region.  

This year, the event will see an incredible speaker lineup of over 200 industry experts and network with 2,500 attendees. 

Post pandemic, the North of the UK is at a turning point, with the attention both locally and nationally to build back better by affording equal opportunity for previously underserved areas. 

The push for better connectivity in the North of the UK continues, as part of the government’s pledge to make gigabit capable networks available for 85% of the UK by the end of 2025. 

However, upgrading digital infrastructure across the region is about more than just hitting government targets. It’s about improving lives for local communities, creating opportunities for local businesses, and increasing the region’s global competitiveness. The entire ecosystem across public and private sectors need to collaborate to make this happen. 

Across two action-packed days, the event will delve into six key themes covering topics such as Fibre & 5G delivery, rural connectivity, regulation and investment context and The Levelling Up Fund. 

Key speakers at this year’s event include:

Martyn Taylor, Chief Commercial Officer, BDUK  
Daren Baythorpe, Chief Executive Officer, ITS 
Georgia Grimes, Director of Fibre Build, Openreach   
Conal Henry, Chair of Fibrus 
Brian Potterill, Director of Mobile Network Strategy, Ofcom   
Eamonn Boylan Chief Executive Officer of Greater Manchester Combined Authority 
Dr Aileen Jones, Executive Director – Investment and Delivery, Liverpool City Region Combined Authority   
Sean Royce, Chief Executive Officer of Quickline 

“We’re delighted to be returning to Manchester for the third year of Connected North,” said Dominic Beresford-Webb, the event’s Senior Conference Producer. “The event really is an essential dedicated forum to spotlight the way connectivity can drive social and economic growth in the region,” he continued. 

For more information or to register to attend Connected North 2024, visit: https://www.terrapinn.com/conference/connected-north/index.stm  

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About Total Telecom
Since 1997, Total Telecom has provided the connection between the buyers and sellers in the global telecom market. We do this through high quality editorial content and events to facilitate discussion on industry issues, and recognise innovation and excellence by companies and individuals.  

Our community of 120,000+ telecom professionals rely on Total Telecom for daily news and regular in-depth insight, delivered through a number of channels including online, video, social media, and at our series of events. 

Our award-winning event portfolio includes, Broadband Communities Summit, the World Communication Awards, Connected North, Connected Germany, and the UK’s largest connectivity event Connected Britain 

Recent U.S. advisory warns of threats to critical infrastructure posed by Chinese cyber group

News

A cybersecurity advisory issued last month warns that “state sponsored actors” from the People’s Republic of China are compromising and maintaining persistent access to critical infrastructure in the United States, and several other nations

This article was originally released by our sister publication Broadband Communities

A February warning from three American agencies assesses that the Chinese government is sponsoring attempts to “pre-position themselves on IT networks” to have assets in place in case there is a conflict with the United States.

The Cybersecurity and Infrastructure Security Agency (CISA), the National Security Agency (NSA), and the Federal Bureau of Investigation (FBI) released the Feb. 7 cybersecurity warning, which the advisory said was prompted by observations from U.S. agencies tasked with responding to incidents that compromised critical-infrastructure organizations.

The advisory claimed that a state-sponsored cyber group, known as Volt Typhoon, is preparing for “destructive cyberattacks against U.S. critical infrastructure in the event of a major crisis or conflict with the United States.”

According to the advisory, agencies that have “confirmed that Volt Typhoon has compromised the IT environments of multiple critical infrastructure organizations,” including the U.S. Department of Energy, the U.S. Environmental Protection Agency, the U.S. Transportation Security Administration, along with other government cybersecurity agencies from Australia, Canada, the U.K., and New Zealand.

“The U.S. authoring agencies have confirmed that Volt Typhoon has compromised the IT environments of multiple critical infrastructure organizations—primarily in communications, energy, transportation systems, and water and wastewater systems sectors—in the continental and non-continental United States and its territories, including Guam,” the advisory read.

The advisory stated that American agencies “are concerned about the potential for these actors to use their network access for disruptive effects in the event of potential geopolitical tensions and/or military conflicts.”

While the risk to Canada’s critical infrastructure may be lower, according to the advisory, the nation would likely still be affected due to cross-border integration should the critical infrastructure of the U.S. become disrupted. The assessment said risks are also present for critical infrastructure in Australia and New Zealand, which “could be vulnerable.”

According to the warning, Volt Typhoon relies on valid online accounts and leverages strong operational security, which can allow for the group to develop a long-term undiscovered persistence.

Volt Typhoon actors have maintained access within some victimized IT environments for lengthy periods of time that can sometimes last years, the advisory stated.

“Volt Typhoon actors conduct extensive pre-exploitation reconnaissance to learn about the target organization and its environment; tailor their tactics, techniques, and procedures to the victim’s environment; and dedicate ongoing resources to maintaining persistence and understanding the target environment over time, even after initial compromise.”

The advisory urged critical-infrastructure organizations to apply mitigations and hunt for malicious activity, which, if discovered, should be reported to a relevant agency.

Click here to read the full advisory about Volt Typhoon’s alleged activities.

Reach Broadband Communities Editor Brad Randall at brad.randall@totaltele.com

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Three UK publish 2023 full year results

Press Release

Growth in certain customer segments driven by B2B, 5G Home Broadband and SMARTY
EBIT loss for the first time since 2010

At Three UK our mission is to provide better connectivity, every day, for every customer. The strategy to deliver this is centred on four key objectives: improve the network experience; grow the business; transform customer experience; and achieve our financial objectives.

Financial highlights

Revenue up 3% to £2.59bn (2022: £2.52bn) driven by customer growth in certain customer segments (SMARTY, B2B and 5G Home Broadband)
Margin up 9% to £1.67bn (2022: £1.53bn)
Operating expenses increased to £1.02bn up 23%* y-o-y (2022: £828m*) due to increased network and IT running costs, greater site numbers and inflationary pressures
Reported EBITDA of £402m, down 34% y-o-y (2022: £612m)
Reported EBIT loss of £117m (2022: £147m profit), reflecting higher operating expenses and an increase in depreciation and amortisation due to recent higher network investment
Reported CAPEX of £454m, down 39% y-o-y (2022: £743m)
Active customer base up 3% or 310k y-o-y bringing the total to 10.6m (2022:10.3m)
Total contract customers up 7% y-o-y to 9.06m (2022: 8.48m) as a result of increases to B2B, 5G Home and SMARTY base

B2B customer base increased by 67% y-o-y
5G Home broadband almost doubled y-o-y
SMARTY surpassed 1m customers, with 37% growth y-o-y

Prepaid customers down 15% y-o-y to 1.56m (2022: 1.82m)

Operational highlights

Network – reduced CAPEX spend with a focus on meeting regulatory requirements:

Replaced equipment on more than 350 sites to comply with requirements of High-Risk Vendor legislation
Post year-end, launched SCONDA project to trial small cell Open RAN in an urban environment in Glasgow city centre in partnership with Mavenir
Completed construction of 150 sites as part of UK’s Shared Rural Network, which will transform connectivity for residents and businesses in rural locations across the UK
Three UK’s network now carries more mobile data traffic than any other UK operator (Enders Analysis)
UK’s Fastest 5G Network, according to Ookla with median download speeds of 226.27 Mbps in H2 23
Top UK 5G Experience, according Rootmetrics
Average data usage, per customer, per month increased by 20% to 30GB (2022: 25.1GB)
5G Home average data usage, per customer, per month of 374GB.
4700 5G sites across 650 towns and cities
Expanded 4G and 5G network in London Underground stations, with network launches at 18 stations.
Broadened agreement with Amdocs in deal to simplify IT operations

Commercial – focus on improving customer offering:

Transformed customer offering, with flexibility to customise individual plans following roll out of IT transformation programme and launch of ‘Three Your Way’
Continued to bolster and grow Three Loyalty platform, Three+, with 4m redemptions that saved our customers £13.1m
Awarded Best Network for Business at the Mobile Industry Awards

Support colleagues and customers

Ongoing cost of living support for customers, including:
Launch of a social tariff offering unlimited calls, texts, and data to customers in receipt of certain benefits
Revamped our ‘Discovery’ service, which teaches essential digital skills to communities across 295 stores, in schools and community groups. In 2023, we reached 350+ schools, colleges, and youth organisations across the UK, delivered 800 workshops with 34000 people benefitting from a Discovery workshop
Through our Samaritans partnership and Chelsea FC sponsorship we encouraged football fans to talk about their mental health with half time takeover at Stamford Bridge
Competitive benefits and perks for employees, as well as support during cost-of-living crisis:
Pay increases for all retail and head office staff, with biggest rises targeted at those earning the least
Launched our green car scheme for employees, achieving 3.2% uptake
Named in The Times Top 50 Employers for Gender Equality 2023

Robert Finnegan, Chief Executive Officer of Three UK, said:

“I am pleased to report another year of progress for Three UK.

“This year we have successfully increased our customer base, delivered topline revenue growth, and improved our margin. This was largely driven by the performance of certain segments such as SMARTY, 5G Home Broadband and B2B.

“But the cost of rolling out and maintaining our 5G network, and our commitment to improving connectivity across the UK, has impacted our profitability with negative reported EBIT for the first time since 2010.

“This financial performance is clearly unsustainable despite scaling back our 5G investment. With the current market structure of four MNOs, where there are two scaled players who have the ability to invest but do not face enough competitive pressure to do so, and two players (Three UK and Vodafone) who lack the scale to be credible challengers, the UK will continue to lag behind on 5G. The UK has the slowest data download speeds in the G7 and ranks 22nd out of 25 European countries in terms of 5G availability and download speeds.

“We are committed to improving our service for our customers and our country, creating additional jobs, and supporting the digital transformation that is taking place across the UK. The merger with Vodafone will enable the investment of £11bn in the UK over 10 years to create one of Europe’s most advanced standalone 5G networks in full support of Government targets.”

*As the tower asset deal was completed in November 2022, the 2022 opex number includes the performa contribution from the tower assets for January to November 2022

 

ISP Hey! Broadband Freezes UK Prices in F&W Networks Areas

Customers of UK ISP Hey! Broadband, which caters for areas covered by F&W Networks new full fibre (FTTP) network, may be pleased to learn that the internet provider has committed to “freeze all prices” and all at a time when others have been increasing theirs by up to 9%. Lourdes Saez, Hey!Broadband’s COO, said: “We […]

Intelsat and Eutelsat sign $500m LEO partnership 

News

Intelsat have claimed that the announcement will put the company “at the forefront of the next wave in global connectivity”
France-based Eutelsat Group and America’s Intelsat have partnered to invest $500 million to advance the OneWeb Low Earth Orbit (LEO) Constellation.  

 

The collaboration, which was announced this week, will in begin mid-2024 with a $250 million commitment, has an option of a further $250 million, the company said. 

Starting mid-2024, Intelsat will integrate OneWeb’s LEO Network with its existing GEO and terrestrial networks. This move is expected to deliver unmatched services to customers in networks, government, and mobility industries.  

Intelsat will cooperate with Eutelsat to develop its Next Generation OneWeb constellation, providing direct design and functionality input to help ensure that the new constellation will meet increasing customer needs. 

“Today’s announcement elevates that partnership to unprecedented heights, bolstering our capacity to offer cutting-edge multi-orbit services and solutions across our diverse portfolio of customers and business segments,” Dave Wajsgras, CEO of Intelsat in a press release. 

Eva Berneke, CEO of Eutelsat Group, highlighted the importance of the collaboration in a press release, saying, “This expanded collaboration with Intelsat underscores a resounding vote of confidence in the prowess of the OneWeb satellite constellation, both today and in the foreseeable future.” 

The Eutelsat Group was formed through the merger of Eutelsat and OneWeb in 2023, becoming the first fully integrated GEO-LEO satellite operator with a fleet of 35 GEO satellites and a LEO constellation of more than 600 satellites to cater to mobile connectivity needs across Europe, the Middle East, and the Pacific. 

As the partnership evolves, it promises to redefine satellite communication possibilities, offering unprecedented connectivity solutions worldwide. 

Keep up to date with the latest telecoms news by subscribing to the Total Telecom daily newsletter  

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Full Fibre Providers Move to Tackle Rising UK Thefts of Fibre Equipment

The SHIFT (Safety & Health In Fibre Telecoms) group, which aims to improve health and safety practices and standards across the UK’s fibre broadband industry, has today told ISPreview that its members (network operators etc.) are uniting to tackle the “numerous thefts of fibre splicing and test equipment amongst its members in recent weeks“. Professional […]

Honest Mobile Reduces UK 4G and 5G Plan Prices for Loyal Customers

Crowdfunded mobile network operator Honest Mobile, which harnesses Three UK’s network via a Mobile Virtual Network Operator (MVNO) agreement, has today announced that they’re bucking the industry trend of annual price hikes by decreasing some of their prices for “loyal customers“. In short, the longer customers stay with Honest Mobile, the greater their discount, with […]

Government Boosts Resilience of UK 999 Calls After BT Fault

The UK Government has today proposed a series of recommendations to help “bolster the resilience” of the 999 emergency call handling system, which is operated by BT, following a technical fault (“complex software issue”) last summer (here) that resulted in 11,470 unique emergency calls being “unsuccessfully connected“. In case anybody has forgotten, BT previously revealed […]

Three UK Sees Average Mobile Data Usage Per User Hit 30GB

Mobile operator Three UK has this morning published their annual financial results, which reveals that over 4,700 sites (up from 4,250 last year) across 650 towns and cities are now live with 5G and the average data (mobile broadband) usage per customer has reached 30 GigaBytes per month (up by 19.52% from 25.1GB). However, despite […]

YouFibre Named Best UK ISP in 2024 Broadband Genie Awards

The annual Broadband Genie 2024 Awards survey has just named UK ISP YouFibre, which harnesses Netomnia’s growing full fibre network, as the “Best Provider” of the year, while a variety of other internet service providers also scooped various other awards across several different categories. The results are partly based off a survey of 2,662 broadband […]