NTT Docomo hit by DDoS attack

News

The distributed denial-of-service (DDoS) attack caused a website failure and service disruption for around 12 hours

Today, Japan’s largest mobile operator, NTT Docomo, has revealed it has suffered a cyberattack, impacting a number of services.

The DDoS attack reportedly resulted in a system glitch at 5:27am, which disrupted access to several services – such as the company website and the company’s ‘goo’ portal – for almost 12 hours.

Mobile and other communication services were notably unaffected, though customers reported difficulty accessing the company’s ‘d payment’ mobile money service.

Cyberattacks on telecoms operators have been increasing in potency in recent years. While this attack on Docomo was relatively benign, more sophisticated attacks can put the data from millions of customers at risk. Last year, for example, a data breach at AT&T saw data from 73 million customers leaked on the dark web.

Cyberattacks are typically motivated by financial gain, primarily via blackmailing the victim or the sale of the stolen data. However, as the world becomes increasingly politically unstable we are seeing activity by state-supported hacker groups focus more on surveillance and sabotage for geopolitical ends.

Indeed, this was seemingly the motivation for a string of attacks reported at the end of last year, in which the Chinese hacker group Salt Typhoon was linked to a series of cyberattacks on the US telecoms sector. These attacks compromised data from at least nine major service providers, including AT&T, Verizon, and T-Mobile.

US Senate Intelligence Committee Chairman Mark Warner dubbed the breach “the worst telecom hack in our nation’s history – by far.”

Keep up to date with all the latest telecoms news from around the world with the Total Telecom newsletter

Also in the news:
VEON and Starlink to launch Direct-to-Cell Satellite connectivity in Ukraine
Swisscom completes acquisition of Vodafone Italia
Equinix to buy BT’s Irish data centre business for €59m

OneWeb LEO Broadband Satellites Suffer Major Outage Due to Silly Fault

European satellite operator Eutelsat has confirmed that their OneWeb network, which is the global constellation of broadband satellites in Low Earth Orbit (LEO) that is still partly supported by the UK government, suffered a “temporary, 48-hour outage” over the New Year period that started on 31st December 2024.

OneWeb (aka – Eutelsat OneWeb) has 654 small (c.150kg) first generation (GEN1) LEO platforms in space – orbiting at an altitude of 1,200km above the Earth (c.600 of them for coverage and the rest for redundancy). The network was completed in March 2023 (here), promising both ultrafast broadband speeds and fast latency times. But a further 15 satellites (plus one GEN2 prototype) were then added in May 2023 for “resiliency and redundancy to the network” (here) and then 20 more in October 2024 (here).

NOTE: Eutelsat has its HQ in Paris, while OneWeb is a subsidiary operating commercially as Eutelsat OneWeb, with its centre of operations remaining in London. BT and others have previously worked with OneWeb on several UK rural broadband trials (here and here).

However, a number of the platform’s business and other users noted that their internet connectivity was suddenly disrupted on New Year’s Eve, which then continued into the next day (the actual outage was more like 36+ hours). The issue is something that OneWeb has remained tight-lipped about, until now.

Apparently, the cause was a software glitch that occurred because OneWeb’s system timings had failed to take account of 2024 being a leap year, which is a rather surprising oversight for any company that specialises in space-based data connectivity and communications.

OneWeb’s Statement

Eutelsat (ISIN: FR0010221234 – Euronext Paris / London Stock Exchange: ETL), experienced a temporary, 48-hour outage on its OneWeb Low Orbit service, commencing on 31st December 2024.

The root cause was identified as a software issue within the ground segment. Eutelsat was fully mobilized and worked with the vendor to restore full service, while maintaining a constant dialogue with affected customers. The constellation is operating nominally once again.

Despite the somewhat embarrassing fault (that reminds us of the Y2K bug), we do still have to credit OneWeb with being honest about the cause, even if such services really need a better way of communicating with customers when outages like this occur (this has long been a problem in the satellite sector).

At the same time, this incident also goes to show the vulnerability of satellite communication systems, which can have rapid global impacts when they go wrong.

VEON and Starlink to launch Direct-to-Cell Satellite connectivity in Ukraine  

a spacex rocket is flying in the sky

News 

The connectivity could prove vital in areas where infrastructure is destroyed by Russian military activity 

Telecoms group VEON has announced a new partnership with Starlink, a division of SpaceX, to bring direct-to-cell satellite connectivity to Ukraine.  

The deal will see Kyivstar, VEON’s Ukrainian subsidiary, offer these satellite-based connectivity services to its customers across the country. 

The deal will see Ukraine become one of the first countries to benefit from Starlink’s direct-to-cell services, with T-Mobile in the US the only other operator that has agreed to roll out the technology so far.  

Service activation in Ukraine is expected in the fourth quarter of 2025 and will include SMS and over-the-top (OTT) messaging functionality. Service offerings will expand to include voice and data services in future phases. 

Global satellite constellation Starlink is currently operational in roughly 118countries worldwide, where it aims to serve customers in regions where traditional internet infrastructure is limited. Its technology has already played a significant role in connecting areas affected by natural disasters, conflict, and other infrastructure challenges. 

All of these deployments, however, currently require the use of a Starlink terminal dish. Direct-to-cell capabilities, on the other hand, will allow customers to use the satellite connectivity without any deploying any additional equipment.  

These capabilities are limited the latest Starlink satellite models, of which SpaceX has launched over 100 in the past year. 

For Ukraine, this satellite connectivity could provide customers with an invaluable emergency resource, allowing them to stay connected even when terrestrial infrastructure has been destroyed by Russian military action. 

Kyivstar has done a tremendous job in investing in Ukraine’s 4G connectivity, expanding coverage to remote areas and increasing the energy resilience of its network. Today’s announcement helps us take our commitment to Ukraine’s connectivity to the next level, exponentially amplifying the resilience of our services with satellite connectivity,” said Kaan Terzioglu, CEO of VEON Group in a press release. 

Kyivstar CEO Oleksandr Komarov emphasised the importance of the collaboration in ensuring continuous communication for customers in Ukraine, especially during ongoing challenges.  

“Kyivstar has been the backbone of Ukraine’s resilience throughout the war, and we are committed to leaving no stone unturned to keep Ukraine connected. Our collaboration with Starlink is a game-changer in our journey towards achieving our ‘LTE everywhere’ ambition,” he said. 

VEON, which has invested over $10 billion in Ukraine since 2013, has committed an additional $1 billion for the country’s recovery and reconstruction between 2023 and 2027. The company was named the top international investor in Ukraine for 2022 and 2023 by Forbes Ukraine and NV Ukraine. 

“Working with Starlink allows us to extend connectivity to underserved areas, supporting our broader mission to provide reliable services in emerging markets,” said Augie K Fabela II, Chairman and Founder of VEON.  

At the World Communication Awards held last month in London, VEON Kyivstar won the Crisis Response Award. 

Keep up to date with the latest international telecoms news by subscribing to the Total Telecom newsletter 

Also in the news:
Equinix to buy BT’s Irish data centre business for €59m
Part 2: More US broadband predictions as we approach 2025
World’s first 5G-A region in Mobile AI Era launched 

Swisscom completes acquisition of Vodafone Italia  

News 

The news follows final regulatory approval last month 

Swiss telco Swisscom has completed its acquisition of Vodafone Italia in a move set to reshape the competitive landscape of Italy’s telecoms sector.  

The deal, valued at €8 billion, was finalised on December 31 following approval from Italian regulators earlier in the month. 

The acquisition will see Vodafone Italia merged with Swisscom’s existing Italian subsidiary, Fastweb. The move will reduce the number of mobile players in the market from five to four and create a new converged (i.e., fixed broadband and mobile services) operator to take on the incumbent, TIM.  

As part of the transaction, Vodafone will also provide some services to Swisscom for the next five years. 

“I am thrilled about the successful closing, as it strengthens Swisscom Group,” Swisscom CEO Christoph Aeschlimann said in a statement, adding that the company’s ” focus on the Swiss market remains unchanged.” 

The acquisition, first announced in March 2024, required approvals from multiple regulators. It received the green light from the European Commission in August and the Italian Communications Authority (AGCOM) in November. However, the deal faced additional scrutiny when the Italian Competition Authority (AGCM) launched a Phase II investigation in September to assess compliance with Italy’s merger control rules. 

Swisscom addressed these concerns by introducing various commitments to the deal, including maintaining wholesale services for third-party operators and ensuring transparency in public tenders involving Fastweb or Vodafone Italia. The Italian Ministry of Enterprises and Made in Italy (MIMIT) granted approval on December 19.  An independent trustee will oversee compliance with these commitments for three years.  

The deal will incur integration costs of up to €200 million, which Swisscom will reflect in its 2024 financial results. Despite this short-term financial impact, Swisscom sees the merger as a crucial investment in long-term growth. The merger is expected to generate approximately €600 million in savings through increased scale and a more efficient cost structure.  

The merger positions the combined entity as Italy’s second-largest fixed-line broadband operator behind Telecom Italia (TIM).  

This move aligns with Vodafone’s global strategy under CEO Margherita Della Valle to streamline operations and focus on core markets. The company has been divesting underperforming assets, including the sale of its Spanish unit to Zegona Communications for €5 billion, and is currently in the process of mrging its British unit with Three UK.  

Keep up to date with the latest international telecoms news by subscribing to the Total Telecom newsletter 

Also in the news:
For two consecutive years, Huawei has been recognized among notable vendors in the zero trust edge field
Equinix to buy BT’s Irish data centre business for €59m
Part 1: Some US broadband industry predictions as we approach 2025

BT Win Four More UK Project Gigabit Broadband Rollout Contracts Worth £289m

The UK government has today confirmed the expected news that BT Group (Openreach) have been formally awarded several new Type C (Cross-Regional) Project Gigabit broadband roll-out contracts. This will help upgrade internet connectivity across more parts (hard to reach rural areas) of Shropshire, Herefordshire, Wales, Devon, Somerset, Essex and North East England, and Worcestershire.

Project Gigabit itself has been running for the past few years and aims to extend networks capable of delivering broadband ISP download speeds of 1000Mbps+ (1Gbps) and uploads of 200Mbps+ “nationwide” (c.99% of UK premises) by 2030 (here). But commercial builds are delivering most of this, while public money remains focused on the final 10-20% of poorly served premises.

NOTE: Nearly 86% of UK premises can access a gigabit-capable broadband network today (here), mostly via “full fibre” (FTTP) lines. Ofcom predicts this will reach around 88-89% of premises by May 2025 and then 97-98% by May 2027 (here).

However, today’s development won’t come as much of a surprise because the Government had already selected Openreach, under a Single Supplier Framework, to deliver all of their Cross-Regional (Type C) procurements – reflecting “up to£800m in total state aid to upgrade 312,000 premises in rural areas of England, Scotland and Wales. But so far they’d only formally awarded the first two Call Off contracts for this (here), which left several more to go.

The areas covered by these Type C contracts typically reflect locations where no or no appropriate market interest had previously been expressed before to the Government’s umbrella Building Digital UK (BDUK) agency, or areas that have been descoped or terminated from a prior plan.

Such areas are often skipped due to being too expensive (difficult) for smaller suppliers to tackle, which is why Openreach was favoured to scoop them up and ultimate secured the related framework. All the other Project Gigabit contracts have gone to smaller alternative networks (altnets), such as Fibrus, GoFibre, Wessex Internet, CityFibre, Gigaclear, Quickline and others.

Today’s awards include the following contracts, reflecting a total public investment of more than £289m and should reach around 148,000 premises. The official contract award notices for these are vague and don’t clarify how many premises each contract will aim to deliver or which villages/towns will benefit, but luckily BDUK’s November 2024 update did include some recent estimates (these figures may differ slightly on the final contract). The contracts were all officially awarded on 18th Dec 2024, but they’ve only been made public today.

Today’s Contract Awards for Openreach

Type C (Call Off 3): East and South Shropshire, North Herefordshire, North Wales, and South West Wales
Est. Premises: 55,900
Final Value: £108.94m

Type C (Call Off 4): Mid Devon, North Somerset, and South Devon
Est. Premises: 41,500
Final Value: £77.05m

Type C (Call Off 5): Essex and North East England
Est. Premises: 27,200
Final Value: £61.31m

Type C (Call Off 7): Worcestershire
Est. Premises: 23,800
Final Value: £41.92m

The eagle eyed among you might be wondering what has happened to the Type C contract for ‘Central and North Scotland‘ (Call Off 6), which earlier in 2024 was promising to extend gigabit broadband to around 96,900 premises via a public investment of £207.4m. We originally expected this to be awarded at around the same time as those listed above.

However, there was a clue to the above in BDUK’s November 2024 update (here), which re-labelled Call Off 6 as simply ‘Scotland‘ (no mention of central and north) and is now targeting 76,400 premises for an investment of £157.1m (clearly, it’s gone through a few changes). The contract for this is now only in the process of entering procurement and will not be formally awarded to Openreach until April 2025 (tentative estimate).

At the time of writing, neither the Government nor Openreach have issued their official press releases to announce all of the above, but that usually follows a few days or weeks later. We suspect that the Christmas and New Year period may have created a bit of a gap that means we’re seeing the formal contract award notices being listed before getting a press release. Suffice to say, we expect a more PR friendly announcement of this to follow soon-ish.

UK ISP Glide Completes Debt Refinancing and Agrees New Capex Facility

Business, student and residential ISP Glide Group, which has been busy expanding their full fibre broadband network across more of the UK (leased lines and FTTP etc.), recently announced the successful completion of a refinancing of its existing debt arrangements. The deal also included a new capex (capital expenditure) facility to support growth.

The 5-year bank financing is said to have been “oversubscribed“, which suggests there was strong demand from the banking sector. Evercore acted as financial adviser to Glide on the agreement, while Addleshaw Goddard served as legal counsel, and PwC conducted the financial, technical and commercial due diligence for the refinancing. Latham & Watkins acted as legal counsel to the banks.

Glide’s most recent company accounts to the end of January 2024 (here) noted how their revenues had grown by 15% in the year to £27.9m, “with growth in all areas of the business” and gross profit grew to £17.3m (up from £15.4m). The provider also onboarded 12,000 new student beds this year, meaning they now serve a total of over 250,000 students with internet connectivity. Glide also added 7,000 new business units to their coverage and invested over £20.9m into their network (up from £19.6m in the previous year).

The provider added that their “Fibre Cities” programme now connects 250 MDU locations (large residential buildings) and have deployed an addition 150km of fibre assets, mostly via Openreach’s PIA product (existing cable ducts and poles) – now totalling 2,450km.

Tim Pilcher, CEO of Glide, said:

“This refinancing is a significant milestone for Glide as we position ourselves for future growth. The strong interest from the banking community, resulting in an oversubscribed facility, reflects their confidence in our strategy and growth plans. We appreciate the support of Evercore, Addleshaw Goddard, PwC, and our new and existing lenders, who have helped us secure terms that will enable us to continue delivering excellence for our customers.”

2024 H2 – UK Coverage of Gigabit Broadband Nears 86 Percent

ISPreview has today published our biannual UK summary of fixed broadband coverage for H2 2024, which found that “full fibre” (FTTP) ISP networks have grown to reach 73.53% of premises (up from 67.68% in H1) and 85.87% are within reach of “gigabit” speeds (up from 83.39%). Continue on to see details for England, Wales, Scotland and N.Ireland.

Just to recap. Virtually all the new gigabit-capable (1000Mbps+ or 1Gbps+) connectivity added during 2024 has come from Fibre-to-the-Premises (FTTP) based networks via Openreach (BT), Nexfibre (Virgin Media), Hyperoptic, CityFibre, Netomnia (YouFibre), KCOM, Gigaclear and many other alternative networks (Summary of Full Fibre Builds).

NOTE: The government’s £5bn Project Gigabit scheme aims to help extend gigabit-capable (1Gbps+ downloads) network coverage “nationwide” (c.99% of premises) by around 2030 (here). Ofcom predicts (here) that gigabit coverage will reach between 97-98% by May 2027.

The reason why “gigabit” coverage is currently still higher than FTTP is down to the 14.3 million premises covered by Virgin Media’s older Hybrid Fibre Coax (HFC) network, which uses gigabit-capable DOCSIS 3.1 technology (there’s a lot of FTTP overbuild with this in urban areas).

In addition, most of the progress on gigabit-capable builds during 2024 is still down to commercial investment in FTTP (commercial builds have already delivered the first 80%+ of gigabit cover), often with only a little support from the Government’s various voucher schemes. But the £5bn Project Gigabit scheme and its subsidised rollouts are starting to have an impact on this, albeit focused on the hardest to reach premises (e.g. rural) that typically take longer to cover.

H2 2024 Broadband Coverage Figures

Listed below is the latest independent modelling from Thinkbroadband for early January 2025 (H2 – 2024). We should point out that the figure for ‘Under 10Mbps‘ doesn’t reflect 4G mobile coverage (we only look at fixed line broadband), which plays a part in the official Universal Service Obligation (USO) but isn’t included in TBB’s mapping. Sadly, it’s incredibly difficult to do an accurate model for mobile coverage, especially in terms of a specific performance level.

NOTE: The figures in brackets (%) represent the previous H1 – 2024 result, as measured at the start of July 2024.

Fixed Broadband Network Availability H2 – 2024

Area 30Mbps+ Full Fibre Gigabit % Under 10Mbps
England 98.42% (98.24%) 73.63% (67.41%) 86.66% (84.15%) 0.53% (0.59%)
UK 98.22% (98.01%) 73.53% (67.68%) 85.87% (83.39%)
0.70% (0.79%)
Wales 97.42% (97.04%) 73.13% (67.38%) 77.72% (73.65%) 1.43% (1.60%)
Scotland 96.73% (96.31%) 65.49% (61.33%) 79.62% (77.64%) 1.84% (2.09%)
N.Ireland 98.61% (98.29%) 96.06% (95.19%) 96.46% (95.73%) 0.76% (0.98%)

NOTE: It’s very important to remember that Government / political coverage targets, like the previous “85%” for gigabit by 2025, reflect a national average, which can of course be better or worse for some areas (e.g. some counties may achieve higher coverage, while others could be well below that).

Take note that each region (Scotland, Wales etc.) may also have its own policy and targets, which will feed into the central UK coverage figure. Furthermore, it’s worth highlighting how much of an impact newer alternative networks (altnets) are having on all this – excluding coverage by Openreach, KCOM (Hull) and Virgin Media.

Rival altnets were found to have covered 39.38% of the UK with FTTP by the end of H2 2024 (up from 35.28% in H1). This breaks down as 41.50% in England (up from 37.16%), just 16.89% in Wales (up from 14.23%), 32.05% in Scotland (up from 29.71%) and 39.29% in Northern Ireland (up from 34.44%). But the overall coverage improvement delivered from this will be reduced due to overbuild between so many networks, particularly in urban areas.

As stated earlier, this data is an estimate and should be taken with a pinch of salt, not least because it won’t always reflect the very latest real-world position. But it’s still one of the best and most up-to-date gauges that we have for checking against official claims (Ofcom’s own data tends to be several months behind that of TBB’s).

Solutions for Slow Broadband Areas

Finally, those still stuck in sub-10Mbps speed areas will, at least for now, be left with little option but to try harnessing the flawed 10Mbps Universal Service Obligation (USO) via BT (UK-wide) or KCOM (Hull-only). Many of those who have pursued the USO say they were offered a mobile broadband (4G or 5G) connection via EE, but those considered delivered under the USO itself usually get full fibre (FTTP) lines.

However, the reality is that some people will find they live in areas where not even the USO can cover the colossal upgrade costs of getting FTTP (here and here). The government are currently still examining support options for remote premises and are also preparing to review the broadband USO (here), which may bring some changes in the future, particularly with the new change in leadership (here).

Failing that, consumers could either try waiting to see if the problem gets resolved or consider exploring the option of a LEO satellite service (Starlink is good, if you can afford it). We would also recommend that consumers check via Three UK, Vodafone and O2 (VMO2) to see if any of those deliver better 4G or 5G mobile coverage than EE in your area (ideally by conducting your own tests, since official coverage maps are fairly useless) – see our guide to external antennas.

INCA CEO Talks Future of UK Broadband Altnets and Infrastructure Sharing

The new CEO of the Independent Networks Co-operative Association (INCA), Paddy Paddison, which represents many of the UK’s alternative broadband operators, has today told ISPreview – as part of a new interview – that he’s optimistic about financial institutions supporting altnets again “over the next year” and wants to see more sharing (infrastructure, wholesale etc.) in the sector.

The past year or two have been more than a little bumpy for the markets many altnets. On the one hand, they’ve continued to drive positive competitive change and have built full fibre (FTTP) broadband lines to millions more premises (altnets now reach well over a third of UK premises) – Summary of UK Full Fibre Builds. Many consumers are thus already able to enjoy the benefits, which is often reflected by faster speeds and lower prices.

NOTE: In April 2024 INCA reported that altnet based fibre networks had grown by 57% in 2023 to cover 12.9 million UK premises (up from 49% and 8.22m in 2022).

On the other hand, many altnets have also had to slow their deployments and make redundancies, while at the same time re-focusing toward efforts to grow customer take-up. This has been fuelled by a combination of issues, such as rising costs (build, leases, debt payments etc.), competition from rivals (e.g. overbuild, price discounts), the challenge of generating a viable level of take-up and the difficulty of securing fresh investment while interest rates remain high.

Despite the problems, INCA’s new CEO, who has only been in the job for a couple of months and is still a of altnet ISP Wildanet (a company he helped to build), remains optimistic for the future and expects financial institutions to begin supporting altnets again. “I think that phase is nearly over and the institutions will begin supporting Altnets over the next year or so,” said Paddy Paddison.

Paddy also suggests that one of the “best things” altnets can do during the current period of uncertainty is to “cooperate with each other through infrastructure sharing, wholesale agreements and generally sharing best practice“. This might help to make their roll-outs more efficient and reduce some of the gripes people occasionally have around the deployment of excess poles or duplication of street works. INCA has established a number of projects to help facilitie this, which we cover in more detail below.

The full interview also explores the current challenges with market consolidation, the impact that the new government is having, Project Gigabit’s potential pivot to be more supportive of urban deployments (as opposed to today’s laser focus on rural builds), Openreach’s pricing of FTTP lines (i.e. future Equinox discounts after April 2026) and the need for Ofcom not to unfairly favour the incumbents over altnets etc.

The INCA Interview

1. I think it’s fair to say that, between high interest rates, rising build costs and tough competition, the past couple of years have been a bit of a rough period for alternative networks. At the same time, we’ve seen some larger players, like CityFibre, predicting mass consolidation, which they suggest could leave just a handful of networks standing at the end of it. But what do you expect the picture for altnets to be, come 2030, and where might that leave INCA?

Paddy Paddison said:

It’s true that the last year or so has been difficult with financial institutions being reluctant to lend to Altnets just at the moment that their initial equity funding was starting to run out. I think that phase is nearly over and the institutions will begin supporting Altnets over the next year or so.

In my new role I hear both ends of the expectations, from “there’ll only be three networks in the UK by the end of 2025” to “there will still be over 25 Altnets thriving”. Really, I think it will be somewhere in between. I was with CableTel in 1996 which in turn became NTL and saw firsthand the acquisitions that happened and the pace that some of them came through was amazing. However, I think there were a lot of lessons learnt during that period and no one wants to repeat the final result of an over leveraged operator that happened in the early 2000s. My personal view and the one I hope to get INCA members to agree to is that consolidation will occur at whatever pace the investment community feels gives them their best outcome.

While that’s happening, the best thing Altnets can do is cooperate with each other through infrastructure sharing, wholesale agreements and generally sharing best practice. It’s going to be my role to help those ideas ferment. In terms of where a reduced number of Altnets leaves INCA, well I suppose we will still be needed to be the voice of the independent sector even if there’s only two! I’m not one for looking to the gloomy side and think that for the medium-term INCA has a major role to play in ensuring that the Altnets get a fair playing field in both regulatory and competition issues.

2. The country recently welcomed a new government, which over the past few months has been sending some mixed signals. On the one hand we’ve seen various tax rises in the budget (increasing costs in certain areas), while on the other there’s been talk about making a “renewed push to fulfil the ambition of full gigabit and national 5G coverage by 2030” and unblocking planning.

How do you think the new government is doing, with respect to supporting altnets on this front, and what more would you like to see them do?

Paddy Paddison said:

A new government is always an interesting time, as it was when I came into the industry as Tony Blair’s government began its tenure. INCA is getting good engagement with the new government and certainly we feel that they understand that a good competitive market in telecoms and broadband is critical to their plans for growth.

The increase in Employer’s NI is certainly a difficult pill to swallow, especially with little time to make plans around it. Hopefully the government will offer incentives in other ways to ensure the continued investment in our sector isn’t eaten up through higher costs.

In terms of support for the industry and the gigabit goals I applaud Project Gigabit’s aims and what it has done so far. I do worry that the final part of the project may be given to the incumbent operator as a quick and easy way to ensure the money is pushed out the door before it gets withdrawn or spent elsewhere. That would be a mistake. Altnets that have won Project Gigabit projects are delivering on time and on budget, building high quality networks that will last a generation. I don’t want to see a repeat of Superfast programmes where the incumbent cherry picked the bits it wanted to do and then seemed to leave the rest undone. Don’t forget there are still premises in the UK with ADSL2 connections.

As for 5G coverage the government’s ambitions are sound and not wanting to cross into the mobile space I would suggest that they need to think more innovatively and in a more joined up way in how MNOs and Altnets can work together to help get coverage over the whole country.

3. Speaking of the new government, we’ve recently seen a lot of talk about some of the remaining funding for the £5bn Project Gigabit broadband roll-out potentially being directed to help fill in some of the slowspots and notspots for coverage that exist in urban areas (previously the scheme has been laser focused on rural areas).

The expectation is that this may be used to support an expanded Gigabit Broadband Voucher Scheme (GBVS). What are INCA’s thoughts on this and do you think Project Gigabit’s funding should remain ring-fenced for use in poorly served rural areas?

Paddy Paddison said:

INCA feels that all parts of the UK should have gigabit connectivity, by fibre if possible, so providing support for urban areas is just as important as providing support for the rural areas. It’s almost been a forgotten problem by government and its gratifying to see left behind parts of the urban landscape being upgraded to the same connectivity as the rest of the UK. It is also important to recognise that some of the causes of urban notspots can’t be solved with money alone. Other barrier busting work such as more flexibility on street works permitting and ensuring landlords understand the importance of having fibre installed at their properties is still needed.

4. How Openreach, as an operator with significant market power (SMP), chooses to price their own FTTP broadband services – at wholesale – has often been a point of contention for altnets, particularly given the economic and competitive challenges of the current market.

In that sense, how does INCA view Katie Milligan’s (Openreach CCO) recent pledge not to initiate a further round of Equinox (3) discounts on FTTP “until at least 31st March 2026“ (here) and what do you think Ofcom needs to do, if anything?

Paddy Paddison said:

I think you should read that as Openreach will initiate Equinox 3 on the 1st April 2026 if the TAR allows them to do that. INCA’s position is that the Equinox programme is anti-competitive and OFCOM should be taking action to dissuade another round of increased anti-competitive behaviour by the incumbent. It does not help customer choice, it does not help the UK’s growth, and its intention is to retain ISP customers. The name ‘Equinox’ seems to be used ironically, as there is nothing equal about it. The argument that lower Openreach wholesale prices will benefit consumers is not evidenced by the price increases BT Retail has imposed on its hard pressed customers over the last few years.

Please click over to page 2 for the final part of this interview..

CityFibre Suffers FTTP Broadband Network Outage in York UPDATE

More than four thousand customers on CityFibre’s full fibre broadband network in the Northeast England city of York (Yorkshire and the Humber), which is used by lots of different ISPs (Vodafone, Zen Internet, iDNET, TalkTalk etc.), are this afternoon being affected by a major network outage.

The incident, which appears to have started at around 11am this morning, resulted in customers losing internet connectivity and appears as if it could be related to the failure of a core router. But at present it’s unclear why the router failed or when local services will return to normal. All of the operator’s resolver teams (FLM, ERS, and Magdalene) have been engaged to help restore the service.

We are expecting another update on the progress of this effort any minute.

UPDATE 2:38pm

One of CityFibre’s ISPs, iDNET, has just issued the following update: “Following the engineers visit a power issue was identified which has now been resolved. Any services affected should come back up shortly.” ISPreview understands from other sources that the power issue was caused by a tripped breaker at their Fibre Exchange (FEX).

2025 New Year Honours for Ofcom Director’s Services to Telecoms

The UK Government has published their annual New Year Honours List for 2025, which saw Ofcom’s Interim Group Director of Networks and Communications, David Peter Clarkson, being named a “Member of the Order of the British Empire” for his services to telecommunications.

The King’s New Year Honours list is said to recognise the achievements and public service of people across the UK, from all walks of life. Anyone can nominate someone for an honour, and nominees are then “checked by various government departments to make sure they’re suitable for an honour” (this may include checks by HMRC) and an honour’s committee will also review the nominations.

So far as we could see, the only other person to receive an award with a telecommunications connection this year was Karen Pitt, who is a Senior Telecoms Engineer Manager at the Driver and Vehicle Licensing Agency (DVLA). She received a “Medal of the Order of the British Empire” for services to Science, Technology, Engineering and Mathematics Skills.