Starlink Refresh UK Biz Broadband Plans, But Adds 1Mbps Speed Cap | ISPreview UK

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SpaceX’s Starlink service, which offers ultrafast broadband speeds via a mega constellation of satellites in Low Earth Orbit (LEO), has this week refreshed their range of plans for business customers and made them more affordable for those with lower data usage requirements. But there’s a nasty catch for some customers in the form of a 1Mbps speed cap.

At present Starlink has over 7,100 satellites in Low Earth Orbit (c.3,300 are v2 Mini / GEN 2A) – mostly at altitudes of c.500-600km – and they’re in the process of adding thousands more by the end of 2027. Residential customers in the UK typically pay from £75 a month for a 30-day term, plus £299 for hardware on the ‘Standard’ unlimited data plan (inc. £19 postage), which promises latency times of 25-60ms, downloads of 25-100Mbps and uploads of 5-10Mbps.

NOTE: By the end of 2024 Starlink’s global network had 4.6 million customers (up from 2.3m in 2023) and 87,000 of those were in the UK (up from 42,000 in 2023) – mostly in rural areas.

However, Starlink also offers a range of plans for business customers too, which have just been refreshed (credits to PC Mag) and reorganised around whether you want to take a “local” or “global” priority service. On the surface, there’s now a much cheaper entry-level tier for business users with only basic needs (i.e. £39 +vat per month for 50GB of data), which is good. But those who require 1TB (TeraByte) of data or more will find it more expensive.

The following comparison shows the difference, but pay close attention to the small print, if you can.

Starlink’s Old Business Plans

Starlink-old-business-plans

Starlink’s New Business Plans

Starlink-new-business-plans

The casual observer could easily be forgiven for missing the small grey print on the new plans, where it states: “Unlimited Data at up to 1Mbps download and 0.5Mbps upload speeds“. Put another way, if you use beyond the package’s “priority” allowance (e.g. 50GB or 2TB) and don’t top-up with extra data, such as by adding another 50GB for +£15 per month or 500GB for +£75, then your download speeds will be capped to just 1Mbps (0.5Mbps upload). For the avoidance of doubt, this is what the T&C’s say:

Top-Up Data.

➤ Top-Up Data Opt-In. For Priority Plans, if you exhaust the Data Block(s) purchased for a given monthly billing cycle, you can, at any time during a given monthly billing cycle, elect (opt-in) to be assigned and charged a fixed amount of “top-up” Priority data (“Top-Up Data”). Once the initial Top-Up Data is exhausted, additional Top-Up Data will be automatically assigned. Top-Up Data charges will be reflected on the invoice for the following monthly billing cycle. Unused Top-Up Data does not rollover to the next monthly billing cycle. You can track your Top-Up Data usage at any time via the Starlink App or via your Starlink account. Once you opt-in, you will be automatically billed for Top-Up Data used until you opt-out, including in following monthly billing cycles. You may opt-out of purchasing additional Top-Up Data at any time via your account in the Starlink Customer Portal or via the Starlink App. Changes to the Top-Up Data Setting mid-month will take effect immediately. Additional details can be found in the Starlink FAQs and Starlink Fair Use Policy.

➤ Top-Up Data Opt-Out. If you purchase a Priority Plan, the default setting is you will be opted-out of being assigned and charged Top-Up Data. You may either (i) opt-in to Top-Up Data as described in Section 5.2(a)(i) above, or (ii) manually purchase additional Top-Up Data as needed once your Data Block(s) is exhausted. If you exhaust your Data Block(s) purchased for a given monthly billing cycle and you do neither (i) nor (ii), your Service will be limited to substantially slower speeds (e.g., up to 1Mbps download and 0.5Mbps upload speeds) for the remainder of the month. If you consume your Data Block(s) in a given month and are opted-in for Top-Up Data, you will automatically be assigned and charged Top-Up Data to cover the remaining data consumed that month. See Section 2.4(b) and the Fair Use Policy for payment details on opting in and out of Top-Up Data.

Previously, if users used up their data allowance and didn’t top-up with more, then they could still expect usable broadband speeds, albeit much slower. The problem with capping a service to 1Mbps is that the modern internet really doesn’t play well with connection speeds that slow, including many regular websites.

Some web browsers even allow you to simulate the impact of such slow speeds, and the experience is horrible. Even Ofcom recommends 10Mbps as a minimum under their Universal Service Obligation (USO) and that’s likely to be raised in the next review, which is due imminently.

Not to mention that even many older copper ADSL broadband lines in remote rural areas can deliver better than 1Mbps. Likewise, 4G mobile in rural areas will often be a lot faster, assuming you’re within range of those. Suffice to say that we think Starlink should have set a faster minimum, although the goal here is clearly to entice business users to spend more on top-ups or bigger plans.

Vodafone UK Add Disney+ Premium to Mobile Entertainment Plans | ISPreview UK

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Customers of broadband and mobile network operator Vodafone UK may like to know that the provider has today added support on their Pay Monthly Airtime plans (i.e. those with the “Entertainment” feature) for Disney+ Premium Plans (video streaming service), which complements their existing choice of Amazon (Prime Video) and YouTube Premium plans.

The move means that, from today, Vodafone claims customers can save up to £119 on an Airtime Plan with inclusive entertainment by choosing Disney+ Premium (RRP £12.99 per month) as their Entertainment option, for only £8 per month versus Airtime plans without entertainment (i.e. saving the equivalent of £4.99 per month across a 24-month contract).

The Disney+ Premium Plan offers up to 4K UHD and HDR video, Dolby Atmos audio, ad-free movies and series, up to 4 concurrent streams, and downloads on up to 10 devices. Customers can also save more by combining Vodafone’s Full Fibre (FTTP) broadband packages with an Entertainment Plan, which saves a further £4 off combined broadband and Airtime Plan bills each month.

O2 UK Complete 4G and 5G Upgrades for 3500 Postcodes in Liverpool | ISPreview UK

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Mobile network operator O2 (Virgin Media) has today announced that they’ve completed a project to upgrade the capacity of their 4G and 5G mobile services across “over” 3,500 postcodes in the Merseyside city of Liverpool (England), which should mean “faster” mobile broadband speeds and greater reliability.

The work, which the operator said began at the “beginning of the year“, forms part of O2’s ongoing effort to invest around £700m this year into their mobile network, which enables them to deploy new technologies and keep up with increasing customer demand. All mobile operators have to conduct similar work. This comes against a backdrop of rising demand, with the amount of mobile data traffic more than doubling over the past 5 years, and the need to withdraw their old 3G network.

Dr Robert Joyce, O2’s Director of Mobile Access Engineering, said: “With customers using more data than ever before, the improvements we’ve made at over 3,500 postcodes in Liverpool will ensure local people and businesses can access reliable connectivity that is so essential in powering our customers’ digital lifestyles. As part of our Mobile Transformation Plan, we are continuing to invest in our network with future upgrades planned to ensure that we can continue to support our customers both now and in future.”

Ofcom Set Out Changes to Boost UK Broadband in 2026 Market Review | ISPreview UK

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The national telecoms regulator, Ofcom, has today published their proposals for the new Telecoms Access Review 2026 (TAR), which it hopes will help to “promote competition and investment” in gigabit broadband and business connectivity. Broadly speaking, the regulator will be updating and tweaking their existing approach, with few radical changes this time around.

The regulator only conducts a single holistic review of the markets for both Business Connectivity (i.e. Leased Lines / Ethernet and Dark Fibre etc.) and the more residential focused Wholesale Local Access (i.e. broadband products like FTTP and FTTC etc.) sector every 5 years, which makes this very important. The review also covers inter-exchange connectivity (IEC) and wholesale access to existing physical infrastructure (PIA etc.).

NOTE: Ofcom states that their last review helped to push gigabit-capable broadband to cover more than 25 million UK homes (83% of the UK) and full fibre (FTTP/B) to 20m (69%). But they predict full fibre alone could reach 96% by 2027 “with the right regulation and support“. 

The last review, which was published in March 2021 (here), introduced lots of changes, such as regulation of Openreach that varied by geography, a new Dark Fibre Access (DFA) product, measures to help retire legacy copper line networks (ADSL, analogue phone etc.), limited restrictions on broadband discounts and new Quality of Service (QoS) standards.

Some of those changes helped to accelerate the roll-out of Fibre-to-the-Premises (FTTP) coverage across the UK, which has been supported by a wide mix of alternative networks (Summary of UK Full Fibre Builds), albeit with the likes of Openreach, Virgin Media (inc. nexfibre), CityFibre, Netomnia (inc. Brsk), CommunityFibre and Hyperoptic having the biggest impacts. But many operators have recently suffered a slowdown due to the worsening economic climate (high interest rates, rising build costs and aggressive competition etc.).

Ofcom’s latest review will thus face a particularly difficult challenge because they will need to avoid doing anything that might upset the current inward flow of investment, particularly while that flow is already under strain.

Ofcom’s TAR 2026 Proposals

The regulator has spent the past year gathering evidence on the state of the current market and industry feedback, which has today resulted in the publication of their first tentative proposals for the next Telecoms Access Review 2026 (TAR).

The goal of all this remains the same as it was before, which is “incentivising investment and promoting network competition.” But as usual it means that Ofcom still has the incredibly difficult job of trying to balance the many competing (vested) interests of different operators, and inevitably there will always be winners and losers.

Summary of the Key TAR 2026 Proposals

We are proposing that BT has significant market power (SMP) in a number of markets, and so are proposing a regulatory framework to address the competition concerns that arise as a result.8 Our proposed remedies are the same as in our last review, except where recent or prospective market developments indicate an update is necessary to provide regulatory stability and maintain incentives for investment and network competition. Our proposals are:

➤ Maintaining access to Openreach’s telegraph poles and underground ducts:

We propose that Openreach will continue to be required to allow all network operators to deploy and operate their own fibre networks using its infrastructure through its Physical Infrastructure Access (PIA) products. To ensure a level playing field between Openreach and other network operators, we propose that Openreach will continue to be subject to a strict no undue discrimination obligation and that the charges paid by other operators should reflect a fair share of Openreach’s costs, based on their use of Openreach infrastructure. While our approach to PIA rental charges is broadly consistent with that set out in 2021, we have made some adjustments to ensure that there is a level playing field.

➤ Continuation of our approach to regulating wholesale broadband differently in different parts of the UK, to reflect the potential for effective network competition:

We recognise that competitive conditions are different across the UK for the supply of wholesale broadband services, and so propose to maintain our overarching approach to reflect this. While we have seen significant network investment since 2021 by rivals to Openreach, we do not think there are any areas yet where competition is sufficiently well-established or effective (i.e. ‘Area 1’). We therefore propose to define two distinct geographic areas:

• Area 2, where there is, or there is likely to be potential for, material and sustainable competition. We propose that this area is expanded from 70% to cover 90% of UK premises, reflecting more widespread build (actual and planned) by altnets than envisaged in 2021. We propose to continue setting regulation that promotes investment and competition by alternative providers (including maintaining a stable regulatory environment for those investments already made), while also providing protection to consumers as competition develops.

We propose to do this by continuing to set flat, inflation-adjusted prices for a basic superfast broadband product whilst allowing flexibility on pricing for other speed services. To ensure this price cap remains effective, we propose to move the regulation from Openreach’s products that support download speeds of up to 40 Mbit/s to those supporting up to 80 Mbit/s, in line with changes in the market driven by the increasing use of data by consumers.

• Area 3, where there is not, and there is unlikely to be potential for, material and sustainable competition. In the remaining 10% of the UK, we will continue to focus on allowing Openreach the opportunity to recover the reasonable costs of its investments in rolling out its full-fibre network commercially, but recognise the important role public subsidy will play in rollout in this area.

We also seek to promote competition based on access to Openreach’s network to protect consumers. As in Area 2, we propose to move the price cap regulation from Openreach’s products that support download speeds of up to 40 Mbit/s to those supporting up to 80 Mbit/s, and set flat, inflation-adjusted prices for these products.

➤ Fair wholesale prices for Openreach and other networks:

While Openreach is able to make its full-fibre services attractive to its Internet Service Provider (ISP) customers, we propose to maintain restrictions on deals that could stifle investment and the development of sustainable network competition. Specifically, we propose to continue to restrict Openreach’s ability to set geographic discounts and to extend this to cover all charges (not just rental charges as in the previous review).

We are also concerned that Openreach could offer commercial terms that deter ISPs from using competing networks, depriving these networks of demand and undermining the development of network competition in the long run. We propose that Openreach should continue to be required to give notice of the introduction of certain commercial terms, and that this notice period be extended from 90 days to 120 days. This allows us to assess any deals before they take effect. We are also providing updated guidance on the types of commercial offers that we might consider to be problematic.

➤ Supporting migration from legacy networks and exchange exit:

As Openreach lays a full-fibre network to replace the ageing copper network, it should not have to incur unnecessary costs in running two parallel networks. We propose to continue our support for a gradual transition away from Openreach’s copper-based network, while facilitating the wider objectives of this review, including promoting network competition and protecting consumers. We propose to progressively transfer regulation (including price protections) from copper to full-fibre services in line with the approach set out in 2021.

Openreach will also start to exit exchanges during this review period and is currently negotiating with its customers on specific terms of exit. We are supportive of Openreach’s objectives, which provide the opportunity for both Openreach and other providers to consolidate infrastructure, reduce energy consumption and increase efficiency. We are proposing to maintain our existing regulation where appropriate, to mitigate risks to competition and consumers during this review period, as well as proposing changes to rules for services that connect exchanges together, to reflect exchange exit.

➤ Continuation of our approach to regulate leased lines differently in different parts of the UK, to reflect the level of current or prospective competition:

We recognise that competitive conditions are different across the UK for the supply of leased lines services, and we propose different market boundaries compared to wholesale broadband services reflecting differences in how the markets have developed since 2021. We are not revisiting our previous assessment of the Central London Area (CLA), which has been deregulated since 2019. Elsewhere, we propose different regulation in different areas as follows:

• High Network Reach (HNR) area, where there is significantly more leased lines network competition, but BT still has SMP. In this area, which covers 9% of UK postcode sectors, we propose that Openreach should provide access to its leased lines services at fair and reasonable prices.

• Area 2 where there is, or there is likely to be the potential for, material and sustainable competition. In this area, which covers 42% of UK postcode sectors, we propose to continue to require Openreach to provide access to its active leased lines services, and to set flat, inflation-adjusted price caps.

• Area 3 where there is not, and there is unlikely to be potential for, material and sustainable competition. In this area, which covers 46% of UK postcode sectors, we propose to continue to require Openreach to provide dark fibre and to set prices based on its reasonable costs. In addition, we propose to continue to require Openreach to provide access to its active leased lines services. For higher bandwidth active services, we propose to maintain flat, inflation-adjusted price caps while the market transitions to dark fibre. For lower bandwidth active services (1 Gbit/s and below), we propose to reduce prices in line with costs as dark fibre is a less attractive alternative than we expected in 2021.

➤ Inter-exchange connectivity (IEC) market:

IEC services are used by telecoms providers to connect BT exchanges located in different geographic areas in order to deliver traffic between their customers and their own networks. IEC services typically use similar products to those in the leased lines access market, such as leased lines at different bandwidths and dark fibre. We propose to deregulate exchanges where there has been an increase in competitor presence since our last review such that Openreach now faces two or more competitors.

In cases where Openreach faces one or no competitor at an exchange, we propose to require Openreach to provide dark fibre, with prices set to reflect reasonable costs. Compared to our approach in 2021, this extends the availability of dark fibre to exchanges where there is one competitor present or nearby, because we do not expect further material competitive investment in these exchanges.

Our proposals seek to promote competition through access to dark fibre, which we consider to be an attractive remedy for IEC services, and to protect consumers from high prices. We also propose to continue to require Openreach to provide active IEC services from these exchanges and propose to set flat, inflation-adjusted prices.

➤ Quality of service (QoS):

We are proposing to broadly maintain the existing rules for how quickly Openreach must carry out repairs and installations of its main network access products in regulated markets including copper-based broadband, Ethernet and dark fibre. However, to reflect the decline in Openreach’s copper-based broadband services over the review period, we are proposing an adjustment in how performance is assessed. Where customers have no choice but to rely on Openreach for their full-fibre broadband services (i.e., Area 3), we are proposing new backstop QoS standards.

➤ Our approach beyond 2031:

Consistent with the approach we set out in 2021, we recognise that the investments being made by all network operators in gigabit-capable networks have long payback periods and material competition takes time to develop and become sustainable. While our future decisions will depend on the circumstances that exist when we carry out our next reviews, we are reiterating how we would approach future decisions. If we consider that investment and sustainable competition are still in the process of emerging beyond 2031, we would expect to continue to regulate in a way that continues to support this.

If there is a need to move to cost-based regulation of Openreach in the future, we will honour the fair bet principle. This means that in setting any price controls, we would expect to allow BT to keep the upside (i.e. returns in excess of its cost of capital it has earned up to that point), as well as ensuring it can earn its cost of capital going forwards. This means that BT would have the opportunity to earn a return above its cost of capital over the whole fibre investment cycle.

Overall, Ofcom appears to have chosen to maintain much of what their 2021 review introduced, albeit with some big tweaks here and there to reflect natural changes in the market and current levels of network coverage / competition. Some notable changes include the shift to take Openreach’s 80Mbps (20Mbps upload) tier on FTTP/C as the regulated product instead of 40Mbps. Many ISPs already view 80Mbps as their entry-level, but the impact of this will be limited, particularly for those still stuck on slower FTTC lines as the only option.

Ofcom also appears to have got a little bit tougher on Openreach’s ability to discount the wholesale price of their FTTP broadband products for ISPs, which could have implications for a hypothetical “Equinox 3” price cut in the future. But the regulator hasn’t completely blocked this avenue, so it remains to be seen how the operator and rivals will respond.

Alternative networks, which are carrying a lot of financial risk, often complain that any price cuts by Openreach makes it harder for their own rival FTTP networks to gain a return on their investment – allowing the incumbent to use its scale against them. On the flip side, Ofcom can’t completely block Openreach from responding to the growing competition, particularly as they lose hundreds of thousands of broadband lines to altnets each year and consumers benefit from such competition via lower prices.

However, one potential risk in the changes could yet stem from Ofcom’s decision to identify more of the UK as being competitive, which is understandable given the rise in competing networks. But at the same time it may serve, in those new areas now deemed to be competitive, to soften some of the protections that altnets previously enjoyed vs Openreach. We are still assessing this as the documents are extremely long and complex.

Natalie Black, Ofcom’s Group Director for Networks and Communications, said:

“The roll out of full fibre across the UK is a British infrastructure success story. Four years ago, less than a quarter of UK homes and offices had access, and it now stands at nearly seven in 10. But we do not take this momentum for granted, and today we are setting out how we can work with the sector to finish the job.

It means that people and businesses in nearly all corners of the country will get faster, better broadband, fuelling economic growth and enabling technologies like artificial intelligence to benefit everyone.”

On the surface we couldn’t spy any truly radical or massive surprises, which is to be expected as the rules that Ofcom set down in 2021 were largely designed to foster a stable market for the next decade (i.e. Ofcom seem to be keeping their options open for bigger changes in the next post-2031 review). But on the other hand, the regulator’s review is MASSIVE (many hundreds of pages) and devils can often be found in the detail, which may take us more time to fully uncover.

The closing date for this consultation is 12th June 2025 and Ofcom then intend to publish their final decisions in March 2026.

Ofcom’s Telecoms Access Review 2026 (TAR) Consultation
https://www.ofcom.org.uk/../consultation-promoting-competition-and-investment-in-fibre-networks-telecoms-access-review-2026-31/

New Which Survey Award Best and Worst UK Broadband ISPs for 2025 | ISPreview UK

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Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 4,347 UK adults (Dec 2024 to Jan 2025) about their internet providers. Overall three ISPs were labelled ‘Recommended Providers‘ – Zen Internet, Plusnet and Utility Warehouse, while NOW TV (NOW Broadband) and Virgin Media were ranked at the bottom.

The survey itself typically questioned respondents about their experiences across several categories, including broadband service speeds, connection reliability, value for money, ease of contacting, customer service, technical support, overall communication and ease of setup.

In addition, the survey also ranked each provider by “Customer Score“, which is based on the respondent’s satisfaction and their likelihood to recommend the service. One catch with a survey of this limited size is that they needed at least 50 responses to include a survey result, which tends to exclude many smaller ISPs from the survey, although the likes of Hyperoptic and CommunityFibre did make it into the table.

Most of the largest broadband ISPs ended up featuring in the bottom half of Which?’s table, with Virgin Media receiving the lowest customer score of 60% (tied with NOW Broadband). Virgin was rated poorly for several areas including ease of contact, customer service, communication, technical support and value for money.

A Virgin Media spokesperson countered that they were “committed to providing consistently excellent service“, before noting how “complaints to Ofcom about [us] were at their lowest levels since 2017 at the end of last year, while 92% of complaints raised in the past three months were resolved within 24 hours, and call transfers and waiting times have fallen significantly.” Virgin Media believes these “green shoots are a more accurate reflection of the improvements we’re making than Which?’s survey, which represents just 0.01% of our customer base.

Which? 2025 UK Broadband Survey Results (Customer Score)

RECOMMENDED PROVIDER
Zen Internet – 77%

RECOMMENDED PROVIDER
Plusnet – 73%

RECOMMENDED PROVIDER
Utility Warehouse (UW) – 72%

CommunityFibre – 71%

Hyperoptic – 69%

Vodafone – 69%

EE – 68%

BT – 64%

Sky Broadband – 62%

TalkTalk – 61%

NOW TV / NOW Broadband – 60%

Virgin Media – 60%

Sky Mobile UK Simplifies eSIM Setup for Apple Devices | ISPreview UK

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Customers of the Sky Mobile (Sky Broadband, Sky TV etc.) service, which harnesses O2’s Mobile Virtual Network Operator (MVNO) platform, may like to know that they’ve recently made it even simpler for you to activate your eSIM on Apple devices (iPhone etc.) with iOS 18 or later. No more scanning of QR codes.

The change means that when you purchase an eSIM and choose to install it on an Apple device, you’ll now receive a ‘Quick Install’ link instead of a QR code. “This new feature takes you directly to the installation and activation stage — making it a seamless experience right from the start,” said Sky. Customers can get the link by logging into their Sky account and then entering the eSIM confirmation code that is sent by email.

NOTE: eSIMs embed an electronic SIM into your device (Smartphone) that could – once fully implemented – make it easier and quicker to switch between operators (e.g. not having to wait for a SIM card to arrive) and to use additional networks alongside your main mobile service (e.g. eSIMs for travel when abroad).

However, Android users, and those on older versions of iOS, will still have to follow the regular eSIM activation steps by scanning a QR code.

Broadband ISP Zen Internet Moves to Become UK Altnet Aggregator | ISPreview UK

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In recent months’ we’ve been reporting on how Rochdale-base ISP Zen Internet has expanded the reach of their “full fibre” (FTTP) broadband network by signing wholesale access agreements with a number of alternative network providers, such as Trooli and Freedom Fibre. But their ambitions aren’t limited to retail packages.

Zen previously only supplied services to homes and businesses using broadband products from Openreach (BT) and CityFibre, but as above they’ve been busily expanding that range of networks. However, the provider has also spoken of its “aspirations to become the UK’s alt-net aggregator of choice“, which could provide an alternative choice to the likes of PXC (TalkTalk Wholesale), AllPoints Fibre and others in the wholesale space for rival ISPs (partners) to harness.

In keeping with this, Zen has this week announced that it will be making its “entire full fibre footprint” available to its channel partners via their soon to launch Fibre Hub platform (not a router). Zen’s CEO, Richard Tang, has hinted about doing this before (December), but it’s now becoming a reality.

Zen also confirmed the unsurprising news that they were currently in discussions with “several other alt-nets“, including those focused on the B2B market, to help further expand the range of options available to partners.

Richard Tang said:

“There are about 100 companies building full fibre networks in the UK at the moment. One of these is Openreach, and of the others, there are about 20 or so scale players. We want to offer our partners access to as many of those alt-nets as possible.

The alt-nets are leading the best free market infrastructure competition since the internet began. That’s great news for Zen and it’s great news for our partners in terms of choice and competitive pricing. We’re not stopping with the deals we’ve made. We’re talking to a number of other alt-nets already.”

The provider added that they’re currently expecting to make CityFibre’s full fibre footprints available to partners in April 2025, while Trooli will follow “later this summer” and Freedom Fibre are due to be introduced into their Partner Portal “soon“.

The new Fibre Hub itself will launch to existing Zen Partners towards the end of April, “offering a one-stop shop for full fibre residential and business availability“, said Zen. Sales and marketing campaign data and materials will also be integrated, helping Zen Partners to seize the opportunity.

Virgin Media O2 UK Slowly Phasing Out TV 360 Mini Boxes | ISPreview UK

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Customers of broadband ISP Virgin Media (O2) may like to know that the provider recently began the slow process of phasing-out their old TV 360 Mini boxes, which are usually deployed to support for multi-room systems. But the company is now increasingly working to replace these with their modern ‘Stream’ set-top-boxes (STB) instead.

The change, which was spotted by Cord Busters, appears to have started around November 2024 and marks somewhat of a shift from how the ‘Stream’ boxes were initially only being targeted at new customers. Similarly, until recently, the TV 360 platform wasn’t fully compatible with Stream at all, but that’s no longer the case.

In short, customers with a TV 360 box have, in recent weeks and months, started receiving Stream boxes with new multi-room orders instead of the TV 360 Mini boxes. The exception is if you already have TV 360 Mini boxes in your setup and wish to add more, then you will still get a TV 360 Mini instead of Stream. But a spokesperson for Virgin Media did say that this too will switch to Stream boxes “in the near future.”

Naturally this also means that Virgin Media’s Stream boxes are now able to properly sync with the main TV 360 box for features like video recordings and watch lists etc. Virgin Media also argues that the move to adopt Stream allows for more boxes per household (up to 6 per account), can be delivered via self-installation (TV 360 Mini’s required an engineer visit) and do not require new cabling as they work over your existing broadband link.

But there is a rather unusual aspect to all this. Virgin Media has confirmed that multi-room is still not available with Flex, which is the service that runs over their Stream Box. This means if you’re on their newer Flex service, rather than TV 360, then you’re limited to just one Stream box. This creates an awkward situation where customers on the older TV 360 platform now have access to more Stream boxes than those on the actual Stream/Flex platform itself.

Huawei outlines framework for ‘industrial intelligence’ at MWC 2025  | Total Telecom

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Partner Article 

As AI technology continues to mature, it is increasingly clear that the industrial sector is poised to be one of the biggest beneficiaries of integrated digital intelligence. From AI-powered robots to advanced real-time analytics and automation, the scale of the market opportunity is enormous; indeed, AVEVA’s Industrial Intelligence Index (III) Report 2024 saw 97% of manufacturing executives agree that industrial AI solutions will be required to remain competitive, with 74% prioritising investments in industrial intelligence solutions in the next 12 months. 

But despite this acknowledgement of the technology’s necessity, exactly how to incorporate industrial intelligence into daily operations remains a challenge for most industrial players. These companies not only have very specific needs when it comes to digital infrastructure and ICT architecture but are also typically working with a wide range of legacy systems that cannot be easily replaced without major disruption.  

At Huawei’s Industrial Digital and Intelligent Transformation Summit, hosted this year at Mobile World Congress in Barcelona, Leo Chen, Huawei’s Corporate Senior Vice President and President of Enterprise Sales moved to address these pain points, presenting a framework for accelerating intelligent transformation across industries.  

The four pathways to intelligent industry 

Speaking on the keynote speech, Chen introduced four key areas that must be considered to rapidly advance industrial intelligence: “Firstly, we must deeply integrate technologies into industry scenarios and build a target ICT architecture for industrial intelligent transformation based on industry requirements, pain points, and development stages. Secondly, we need to build advanced, AI-oriented ICT infrastructure to support the exponential growth of AI workloads. Thirdly, we must develop high-performance AI products that seamlessly integrate with open-source models, enhance AI development toolchains, and collaborate with industry partners, enabling AI to shift from technical showmanship to broad, inclusive accessibility, accelerating transformation in industries like healthcare and education. And fourthly, we must train ICT talent in a more targeted manner.” 

Taken together, these four focus points will create a powerful foundation for success in industrial intelligence. 

Successes already on show with global partners 

The results of this four-pronged approach are already bearing fruit for Huawei, who demonstrated 83 global showcases across 71 key industrial scenarios at MWC, proving a valuable reference point for industrial companies just beginning their digital and intelligent transformation.  

More impressive, however, was the launch of 10 solutions co-developed with industry partners across different sectors. These solutions, based on Huawei’s Industrial Intelligence Reference Architecture released last year, provide a suite of technologies aimed at supporting these sectors on their digital transformation journey. 

For example, the launched Digital Training 2.0 Solution offers courses in 22 technical directions and project management globally, encompassing overseas training labs in 11 technical disciplines, such as AI, cloud computing, and big data. 

Additional solutions here cover some of the world’s largest industrial sectors, including the Inclusive Connectivity – Digital Village Solution (for public utilities), the Government Service Digitalization Solution (for public utilities), the Digital Training Solution (for education), Financial Data Center Resilience Solution (or finance industry), the Intelligent Distribution Solution 2.0 (for electric power companies), the Smart Railway Yard & Station Solution (for rail), the Intelligent Multi-level Port Operation Management Solution (for ports and shipping), and the Intelligent Chemical Solution (for manufacturing). 

Collaborate and grow 

At the heart of these solutions – and indeed Huawei’s philosophy throughout the Summit – was the close collaboration with industry partners, and this was clearly reflected. 

Speaking at the summit, Ciyong Zou, Deputy to the Director General and the Managing Director of the Directorate of Technical Cooperation and Sustainable Industrial Development, UNIDO (United Nations Industrial Development Organisation), highlighted “the power of multi-stakeholder cooperation”.  

“Huawei has been instrumental in the AIM Global, playing a key role in accelerating the sustainable adoption of cutting-edge technologies,” he said. “These partnerships reinforce our shared belief that technology must serve humanity—not the other way around. As we look ahead, three principles must guide us: equity, sustainability, and collaboration. Equity ensures that digital transformation benefits all, sustainability ensures that technology contributes to a greener future, and collaboration ensures that no country, industry, or entrepreneur is left behind.” 

Other partners, including French retail technology company VusionGroup, echoed this sentiment. “At VusionGroup, we aim to help build a more sustainable future by digitising physical stores, as they play a pivotal role in this respect. By partnering with Huawei, we design innovations that serve this purpose, driving a greater impact for business and society,” said Guillaume Portier, the company’s EVP. 

Huawei will continue to work with a wider range of partners to expand its industrial solutions portfolio. As AI continues to shape industries such as energy, retail, transportation, and finance, Huawei’s focus on collaboration will help deliver tailored solutions that meet the evolving needs of these sectors. This ongoing commitment to working with diverse partners will play a key role in supporting the broader adoption of industrial intelligence. 

 

EE announces 5G SA upgrade for 28 million Brits  | Total Telecom

Original article Total Telecom:Read More

EE flagship store, London

News 

Since launching its 5G standalone network in September 2024, EE has expanded its availability to over 21 million people, equating to around a third of the UK population 

EE has announced the expansion of its 5G standalone (5G SA) network, meaning it will cover 50 cities and 28 million people by the end of this month, which works out at around 40% of the population. 

Alongside the rollout, from today, the company is making 5G SA available to all new and upgrading customers taking any EE handset plan. The company have said a location is only announced once 95% outdoor coverage is confirmed, to ensure as smooth a user experience as possible. The locations available by the end of the month include: 

  • Altrincham 
  • Blackburn 
  • Bridgend 
  • Caerphilly 
  • Corby 
  • Cwmbran 
  • Doncaster 
  • Exeter 
  • Huddersfield 
  • Hyde 
  • Middlesbrough 
  • Milton Keynes 
  • Port Talbot 
  • Rotherham 
  • Sale 
  • Sunderland 
  • Wakefield 
  • Walkden 
  • Wilmslow 

The 5G SA upgrade promises a more reliable mobile experience, particularly in high-traffic areas like city centres, train stations, and stadiums. Users can expect smoother video calls, better live streaming, and improved online gaming, even at peak times. 

However, to access the 5G standalone network, customers will need a compatible smartphone. Supported brands include Apple, Samsung, Google, Motorola, Nokia, TCL, and Honor, many of which feature built-in AI applications designed to improve user experience.  

“5G standalone is giving many customers a better and more reliable mobile experience, especially in busy locations. As we rapidly expand our network footprint to cover more than 40 percent of the UK population, we are widening its accessibility so more people can benefit – especially those looking to harness the power of cutting-edge features on the newest smartphones,” said Malcolm Cubitt, Director of Mobile in a press release.

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