Original article ISPreview UK:Read More

Back in November 2024 we reported that global tech company Dotlines (Dotlines UK) were preparing to launch a new broadband ISP called Carnival Internet UK during “early 2025” (here). The good news today is that this has now gone live and pledges to donate 1% of customer bills to charities to fight digital poverty in the UK (they’ll also plant one tree or kelp plant for every month a customer stays).

The new provider claims to be “promising ultra-reliable, full-fibre broadband without hidden fees, or mid-contract, annual price increases” and will “reward customer loyalty in unique ways” (as above). The service also “guarantees” that all customers, new or existing, pay the same rate for the same package, with a choice of two different routers and speed options ranging from 100Mbps to 900Mbps speeds at the initial launch.

Like some other ISPs, Carnival appears to have adopted Amazon’s eero range of mesh Wi-Fi routers that incorporate TrueMesh, TrueRoam and TrueChannel technologies. The provider’s “Max” plans also include eero’s fastest, most powerful router yet that supports the latest Wi-Fi 7 standard – the eero Max 7.

Olly Sedden, Director of Product, Commercial and Marketing at Dotlines UK, told ISPreview:

“We believe the broadband industry has long neglected its responsibility to loyal customers and the planet. Carnival Internet’s launch comes at a time when the industry is under scrutiny for rising prices and poor service. By combining sustainability, fairness, and high-performance technology, we hope to lead by example and reshape how broadband providers operate in the UK. Our goal is to build a happy customer community by delivering brilliant, highly automated, and effortless customer experiences – putting people and the planet first.”

In terms of the packages on offer, Carnival’s services start at £35 per month for a 115Mbps (20Mbps upload) pro package on a 24-month term with £20 one-off setup fee, which rises to £45 for their top 1000Mbps (115Mbps) tier. The Max packages tend to cost an additional £5 per month to get that Wi-Fi 7 router. So far as we can tell, these are Openreach based FTTP packages.

There is a link at the bottom of their web page to a “Price & charges list” too, but this returned a page not found error when we tried it while writing this article. Otherwise, in a market that is already crowded with choice, it may be a challenge for any newcomer to get noticed. But this one does at least have some strong backing behind it.

Original article ISPreview UK:Read More

Mobile operator O2 UK (Virgin Media) has today announced, in a “railway first“, that 4G and hopefully 5G connectivity too (mobile broadband) has received a “major boost” after the London North Eastern Railway (LNER), Network Rail and the private sector completed deployment of a new custom-built Distributed Antenna System (DAS).

As we reported over a year ago, the hope is that this work will ensure that customers travelling through the two tunnels (‘Gasworks’ and ‘Copenhagen’) will eventually receive a “more reliable and consistent mobile phone and on-train Wi-Fi connection” (calls, texts and data / broadband), as well as “the removal of ‘not-spots’” (here).

Thousands of O2 customers will now be able to keep their calls connected and meetings online as they approach and leave London King’s Cross station. In the coming weeks, O2 added that customers of Three UK are also expected to benefit from the same improved connectivity.

The antennas are said to have gone through “rigorous testing” at Network Rail’s Innovation and Development Centre and were fitted to the tunnels by rail connectivity and technology integration specialists, Aureos. The Gasworks and Copenhagen tunnels are the first on the UK’s operational railway to benefit from this specific capability, which complements the work that Transport for London (TfL) are currently doing on the underground.

Dr Robert Joyce, Director of Mobile Access Engineering at O2, said:

“As part of our Mobile Transformation Plan, we are focusing investment into parts of the network that experience the highest levels of demand and areas where connectivity is most critical. Our work with LNER and Network Rail will bring reliable coverage to the Gasworks and Copenhagen tunnels and provide dependable connectivity to our customers in moments that matter.”

Rail Minister, Lord Peter Hendy, said:

“This is a perfect example of track and train coming together to provide tangible improvements ahead of Great British Railways and shows our commitment to putting passenger experience at the top of the rail agenda. An integrated railway can be a driving force for innovative and smart solutions that make train travel more comfortable and convenient and deliver changes that passengers actually want.”

The development follows the publication of a separate study from Streetwave (here), which found that O2 and Three UK delivered some of the poorest mobile coverage and performance on the line, while EE offered some of the best. But the latest development may well change that dynamic and the team have also published a supporting video:

Original article ISPreview UK:Read More

Openreach (BT) has released the next May 2025 batch of exchanges (Tranche 20) in their “FTTP Priority Exchange Stop Sell” programme, which reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option).

Currently, there are two schemes for moving away from old copper lines and services, which can sometimes cross over. The first starts with the gradual migration of traditional legacy voice (PSTN / WLR) services to digital all-IP technologies (e.g. SOGEA), which is due to complete by 31st January 2027 and is occurring on both copper and full fibre products (i.e. ISPs are introducing digital voice / VoIP services). The national “stop sell” on legacy phone services began on 5th September 2023 (here).

The second “FTTP Priority Exchange” programme involves the ongoing rollout of gigabit-capable Fibre-to-the-Premises (FTTP) lines – using light signals via optical fibre instead of electrical signals via slow copper lines. Only after this second programme has largely completed (75%+ FTTP coverage) in an exchange area can you really start to completely switch-off copper-based products, which will come later as you have to allow time for natural customer migrations.

Between the scrapping of legacy phone services, the full fibre rollout and the gradual switch away from copper lines themselves, this process will take several years in each area to complete, and the pace will vary (i.e. some areas have better coverage of full fibre than others). Naturally, premises that can’t yet get FTTP will continue to be served by copper-based broadband products.

163 New Exchange Locations (Tranche 20)

In this programme, the migration process away from legacy services starts with a “no move back” policy (i.e. no going back to copper) for premises connected with FTTP, which is followed by a “stop-sell” of copper services to new customers (12-months of notice is given before this starts and that is what today’s list represents). This stage is then followed by a final “withdrawal” phase, but that comes later.

The stop sell is applied at premises level, so it shouldn’t impact you if you don’t yet have access to FTTP, although edge-case conflicts may still occur due to rare quirks of network availability.

The 163 exchanges announced today takes the total number of exchange upgrades that have already been notified as part of the aforementioned process (including trial exchanges), or which are actively under “stop sell” to 1,516. The “stop sell” in the Tranche 20 areas will be introduced from 5th June 2026.

The operator also has a Stop Sells Page on their website, which makes it easy to see all the planned changes. Otherwise, the following list is tentative, so changes and delays will occur (exchanges can and are often shifted around into different tranches).

163 Stop Sell Exchanges in Tranche 20

Original article Total Telecom:Read More

London, United Kingdom, 6^th May 2025 – XConnect, a Somos Company, the provider of world-class numbering intelligence solutions has launched a report with Mobilesquared, the leading provider of business messaging intelligence, revealing that over 50% of telecoms service providers expect SMS to experience an increase in fraud in 2025, with less than a third expecting SMS to become a cleaner channel in this period.

The report, ‘How Do We Create a Sustainable Future for A2P SMS?’, found that total SMS traffic is expected to fall by 25.9% between 2024 and 2029. This drop in traffic can also be attributed to the overall health of the SMS marketplace. At the same time, the average cost to send an SMS internationally leapt by 85.2% between 2020 and 2024. The research revealed that exclusivity agreements between an aggregator and mobile operator are one of the main contributing factors for excessively driving up international termination rates (ITR).

“After the meteoric growth and global adoption of SMS over the last decade, the channel has been exposed to a set of dynamics that come with maturity: over-monetisation, price increases, interconnect fraud and artificially inflated traffic (AIT)”, said Tim Ward, at XConnect. “The users of SMS have been responding to these challenges in many different ways. One of the key conclusions from the report is that there are precautions that can be taken by identifying the high-risk destinations and applying simple real-time checks to guarantee the safe passage of traffic. This becomes essential to restoring trust in SMS as the messaging market grows more complex.”

According to Mobilesquared’s findings, markets have the ideal conditions for fraudulent activity where the average failed/invalid Number Information Service Query (NISQ) percentage is over 20%. The majority of these markets are in Africa (16), Asia (7), and the Caribbean (5). Mobilesquared trend analysis highlighted Africa as the next hotbed for AIT fraudulent activities, which are already prevalent in Asia and the Caribbean. The research found that NISQ customers are looking to increase their protection against fraud, while maximising SMS revenues and margins via efficient and accurate routing of SMS traffic.

“Our analysis of market data reveals that the overall state of the SMS market is actually improving, in spite of the harmful traffic and associated activities that have blighted the landscape since 2021 and created the lasting damage that we’re now tackling,” said Nick Lane, Chief Messaging Officer, at Mobilesquared. “Despite this, SMS is still the business messaging channel of choice and continues to be the platform upon which brands are building their rich messaging offerings for the long term. The findings of the report pinpoint where fraudulent traffic levels are expected to increase and the challenges facing the industry. In turn, this will help contribute towards building a more sustainable and trusted future for A2P SMS.”

The ‘good’ markets (NISQ growth below 500% and an international termination rate below $0.10) account for 84.2% of total A2P SMS traffic in 2024. By region, 67% of North America and 60% of West Europe are good markets. The ‘bad’ markets (NISQ growth in excess of 500% and an ITR over $0.10) accounted for 3.58% of total traffic. Almost 80% of total NISQs in 2024 occurred in good markets, 13.5% in bad markets, and 6.94% in indifferent markets. This confirms the research data from XConnect customers that they are using NISQ to ensure safe passage of their SMS traffic.

Download the full report here to learn more.

Methodology

Mobilesquared created a survey exploring how XConnect customers use Number Information Services and whether the potential threats from fraud are having a greater impact than in previous years. Over 400 companies were invited to participate across the globe, focussing on the 2020 -2024 period. By focusing on the failed and invalid number queries, XConnect and Mobilesquared have compared their data to find the benefits for NISQ customers, specifically with efficient routing and the elimination of fraud threats.

About Mobilesquared

THE WORLD LEADER IN MESSAGING INTELLIGENCE

Mobilesquared is the #1 global authority on business messaging and CPaaS, with our data shaping business plans, strategy, and customer engagement modelling, for some of the world’s leading brands, mobile operators, and messaging providers.

In 2025 we merged with roaming and IOT specialists Kaleido Intelligence.

mobilesquared.co.uk

About XConnect

XConnect, a wholly owned subsidiary of Somos Inc, consolidates, maintains and delivers trusted telephone number intelligence to world leading telecommunication service providers. It processes information from hundreds of different global datasets and ensures that customers solve routing, validation and fraud challenges in real time.

XConnect’s Number Information Services are used for voice and messaging routing, fraud protection and to identify and validate insights. They also support the deployment and evolution of next-generation communications, such as VoLTE and RCS.

Its service is accessed through its global distributed hybrid cloud platform using simple, secure, scalable real-time protocols and APIs.

Learn more: https://www.xconnect.net/

Original article Total Telecom:Read More

Rome/Washington, 5 May 2025

Sparkle, the first international service provider in Italy and among the top global operators, has entered into a strategic agreement with Orchest Technologies, a leading LATAM connectivity and automation provider, to enhance mutual network coverage and streamline service orchestration, accelerating the adoption of Network-as-a-Service (NaaS) solutions..

Under the agreement, presented in Washington during International Telecoms Week (ITW), Sparkle and Orchest will interconnect their networks in an automated and dynamic way, enabling seamless end-to-end service provisioning across Latin America, the Caribbean, and Europe through global optical and IP backbones. This initiative will allow both operators to offer reliable, real-time, scalable, and flexible connectivity solutions to their customers, reinforcing their commitment to open and standards-based innovation.

The agreement leverages MEF LSO APIs for automated service orchestration across networks, enabling dynamic quoting, ordering, and delivery of services at scale. This strategic move supports the industry’s shift towards NaaS, defined by MEF as a combination of on-demand connectivity, application assurance, cybersecurity, and multi-cloud networking within an automated, standards-based ecosystem.

“The collaboration with Orchest Technologies marks a pivotal step in our commitment to develop a truly global NaaS ecosystem,” said Daniele Mancuso, Chief Marketing and Product Management at Sparkle. “By seamlessly interconnecting our networks, we are enabling next-generation services, fueled by Sparkle’s global footprint and strong innovation capabilities.”

Jeremy Villalobos, CEO of Orchest Technologies, added: “Joining forces with Sparkle is a significant milestone in our journey toward global automation. Our shared commitment to delivering an automated, transparent, and customer-centric experience positions us to unlock new levels of value across regions.”

This agreement is part of a broader vision to support NaaS federations, enable real-time serviceability across partner networks, and ultimately empower enterprises with intelligent, agile network solutions on a global scale.

About Sparkle

Sparkle is TIM Group’s Global Operator, first international service provider in Italy and among the top worldwide, offering a full range of infrastructure and global connectivity services – capacity, IP, SD-WAN, colocation, IoT connectivity, roaming and voice – to national and international Carriers, OTTs, ISPs, Media/Content Providers, and multinational enterprises. A major player in the submarine cable industry, Sparkle owns and manages a network of more than 600,000 km of fiber spanning from Europe to Africa and the Middle East, the Americas and Asia. Its sales force is active worldwide and distributed over 32 countries.

Find out more about Sparkle following its X and LinkedIn profiles or visiting the website tisparkle.com

About Orchest Technologies

Orchest Technologies is a US-based carrier and pioneer of the fully automated end-to-end customer experience with presence in 17 countries in Latin America and The Caribbean and more than ten years delivering innovative Network Solutions, Cloud Connection and Data Center Services throughout the Americas. Over the last five years it has rewritten the rules of data transport and connectivity services in LATAM by providing a holistic approach to network intelligence and transparency, groundbreaking process automation, and a world-class customer engagement.

Sparkle Media Contacts

sparkle.communication@tisparkle.com

X: @TISparkle

Orchest Media Contact

Erwind Martinez

390440@email4pr.com

Original article ISPreview UK:Read More

Some customers of Sky’s broadband-based Sky Glass pay TV streaming service and device, including those on both their first and latest second generation TV sets, appear to be suffering from a frustrating bug that is disrupting their ability to view content (TV channels, streaming apps etc.) – often showing black screens, incorrect audio or error messages.

The majority of the problems appear to have started in early April 2025, although we did find some sporadic reports dating back to last year. In most cases, those impacted find that, when they turn their TV on, it just sits there saying “waiting for programme to load” and the screen stays blank. On other occasions, it can happen while you’re in the middle of watching something.

The same TVs can also manifest other problems and error messages (e.g. “technical fault“, “device not working” etc.), such as the wrong audio playing on the wrong channels or audio that plays with a blank screen. Customers can often resolve these problems with a quick device reset, but the issues usually come back (often within a few minutes, or the next day if you completely unplug the TV for a short period). Sadly quite a few users report that they’re now having to reset Sky Glass multiple times every day.

Several other customers have been able to resolve the problem by conducting a factory reset of their Sky Glass TV, although it’s wise to discuss this with Sky first, as their TVs can sometimes throw up other problems and annoyances when needing to perform such an operation (i.e. you might end up with a bigger problem during the setup phase). Furthermore, quite of few of these customers have found that the problem returns again after a few days.

In a few cases, Sky even appears to have replaced the odd TV set, only for the problem to reoccur. The fact that these issues all started at around the same time, and impact both older and newer kit, does tend to indicate that a firmware update or remote device / software configuration change may have gone a bit wrong somewhere. Sadly, it wouldn’t be the first time that’s happened (here), but they seem to be taking a longer time to resolve this one.

Sample Sky Customer Complaint 1

“So this last week When i turn the Sky Glass on, on a morning it comes up with the usual page, i go to put a channel on and it says Channel loading then says technical fault after a few mins. Internet is all working and hasn’t changed.

If I take the plug out and plug it back in it seems to then work but has gone blank screen with sound a few times.”

Sample Sky Customer Complaint 2

“I’m having this issue every morning I have to do a restart or I only get sound no picture.”

Sample Sky Customer Complaint 3

“I have the same issue, it’s happened every morning this week. When I turn the TV on it just says ‘waiting for programme to load ,then just stays blank. I unplug the TV, wait, plug it back in then a channel will come up. Sometimes after a few minutes I have to do the same process again. I thought I would try to kick the TV into life by going to Netflix, I can sign into Netflix and select a programme but I’m told my device is not working and I need to power off the TV.”

The issues are currently being discussed in a mega thread on the Sky Community Forum, where Sky itself acknowledges that the problem exists and are continuing to investigate the cause. A Sky support agent said on 2nd May 2025: “Thank you for your patience as our support teams continue to investigate this issue. To gain a broader understanding and examine individual disruptions and stream performance, we’re looking for more customer examples.”

We have asked Sky for an update and will report back later (credits to Cord Busters for spotting the bug).

Original article ISPreview UK:Read More

Alternative operator Netomnia (Brsk and YouFibre), which last week reported expanding their 10Gbps speed Fibre-to-the-Premises (FTTP) broadband network to cover 2.4 million UK premises (RFS) and connecting 310,000 customers (here), has today published their Q1 2025 results and seen take-up grow to 12.4% (up from 11.5% in Q4 2024). But revenues fell.

The network access provider is now currently in the process of completing their merger with Brsk (here) and aims to expand their full fibre (FTTP) broadband network to reach 3 million premises by the end of 2025, which will be followed by 5 million come the end of 2027 (inc. 1 million customers by 2028). The service is currently available across parts of over 90 UK cities and towns.

The latest results for Q1 2025 represent slightly older data than some of the figures that were released last week as part of their £160m funding (debt) announcement (inc. an increased coverage commitment). But we also get some useful new updates on customer take-up, revenue, net debt and EBITDA (i.e. earnings before interest, tax, depreciation and amortisation).

The group is currently still expecting to achieve positive EBITDA in 2025. “We’re poised to reach 3 million premises serviceable and achieve EBITDA positivity in 2025. Our success is underscored by securing a £160 million junior debt facility, affirming our robust business model. In a UK market ripe for consolidation, we stand out as the premier platform to lead this transformation,” said Group CEO, Jeremy Chelot.

Key Figures from Netomnia’s Q1 2025 Results

➤ Revenue:

Q1 2025 Result: £19.9m (304% YoY increase), but a quarterly fall

Q4 2024 Result: £38.6m (321% YoY increase)

➤ Premises Serviceable:

Q1 2025 Result: 2.32m (up 239k in the quarter)

Q4 2024 Result: 2.08m (up 255k in the quarter)

➤ Premises Connected:

Q1 2025 Result: 288k (up 50k in the quarter)

Q4 2024 Result: 238k (171k added in 2024, 48K in the quarter)

➤ Take-up Rate:

Q1 2025 Result: 12.4% (up 9% Quarter-on-Quarter)

Q4 2024 Result: 11.5% (up 38% YoY)

➤ Adjusted EBITDA (excludes exceptional items):

Q1 2025 Result: (£5.3m) (up 21% YoY) – suggesting Q2 may turn positive

Q4 2024 Result: (£29.6m)

➤ Net Debt (debt drawn to date including accrued interest less cash.):

Q1 2025 Result: £610m (up 15% Quarter-on-Quarter)

Q4 2024 Result: £531m (up 223% YoY)

We note that Netomnia doesn’t shy away from proclaiming itself in the results to be the “UK’s 2nd Largest Alt-Net“, which is likely to remain true now that nexfibre seems to have taken a backseat with their own roll-out plans due to changes at Telefonica (here) – unless they go aggressive on their proposed talk of a consolidation drive. Meanwhile, CityFibre remains the largest alternative network with around 4.4 million premises passed (4.2m RFS).

Original article ISPreview UK:Read More

Alternative network ISP CommunityFibre (CF), which has deployed their 5Gbps speed full fibre (FTTP) broadband network to cover 1.35 million UK premises (mostly in Greater London), has reportedly “posted its maiden profit” after recording earnings before interest, tax, depreciation and amortisation (EBITDA) of £8m in 2024. Customers also grew to 336,000.

The provider, which is currently being backed by funding of around £1.1bn, has had a rough couple of years due to the rising cost of build, strong market competition and high interest rates (a common challenge in the current market). This all caused a previous slowdown in network build and related redundancies during 2023 (here and here), which resulted in CF pivoting their strategy to focus more on growing customer uptake.

The current situation was well reflected in the company’s most recent annual accounts to the end of 2023, which were published in October 2024 (summary). At the time CommunityFibre separately noted that it had been EBITDA positive since April 2024, although the specifics of this now appear to have been confirmed by a new FT (paywall) report, which put the figure at £8m for 2024 (we’ll have to wait until later in 2025 for the full results).

The ability to achieve a positive EBITDA (i.e. earnings before interest, taxes, depreciation, and amortisation) can indicate that a company’s core operations are becoming profitable (banks use this to help assess whether a company is able to pay off its debts). But the catch is that it doesn’t fully consider non-core financial expenses, which can make a great difference to the financial health of a business.

As the newspaper noted, CommunityFibre is also expected to report a pre-tax loss of £118.5mn last year off the back of substantial investments in its network. By comparison, the operator’s most recent accounts reported total losses before tax of £134.6m for 2023 (2022: £50.4m).

The CEO of CommunityFibre, Graeme Oxby, said their latest preview of results for 2024 proved “broadband competition could be financially sustainable in the long run“. The provider is also said to have reported an 82% increase in annual revenue to £76m in 2024 (up from £41.7m in 2023 and £20m in 2022) and its customer base grew to 336,000 (up from 222,000 in 2023 and 310,000 on 24th Oct 2024).

Original article ISPreview UK:Read More

Alternative network provider Freedom Fibre (Lila Connect), which have so far grown their FTTP based gigabit broadband network to cover 315,000 premises (Nov 2024) across parts of Cheshire, Greater Manchester, Shropshire, Staffordshire, Suffolk and Essex, has over the past week notified staff of more redundancies.

The operator, which originally aspired to cover 2 million premises across England and Wales with their full fibre network, has gone through quite a few changes over the past couple of years. For example, last year saw the completion of their merger with InfraBridge-backed VX UK Holdings ltd / VXFIBER (here), but this was recently followed by the loss of their £43m Project Gigabit contract for 15,000 rural premises in Cheshire (here).

Suffice to say that the operator, which still retains the £24m Project Gigabit contract for “around” 12,000 hard-to-reach rural homes in North Shropshire (here), has some challenges to deal with. But at the same time they’ll also still been feeling many of the same strains as other network builders, not least with respect to rising build costs, high interest rates (this also makes securing new funding more difficult) and competition.

The ideal solution would perhaps have been to either secure a fresh round of funding or to be consolidated by a larger player, but so far neither appears to have materialised. In that sense it’s not surprising that, given the difficult environment, ISPreview last week started to spot a good number of employees, mostly from Freedom Fibre’s network build team, suddenly announcing that they’ve been put on notice of redundancy.

As it stands, LinkedIn is littered with many posts from Freedom Fibre’s employees, all of which have suddenly been listed as #OpenToWork and tend to be copy and pasting a similar sort of message: “Hi everyone! I’m seeking a new role due to being placed at risk of redundancy and would appreciate your support. If you hear of any opportunities or just want to catch up, please send me a message or comment below. I’d love to reconnect.”

We have attempted to seek comment from Freedom Fibre, but have thus far not received a response, which could be either due to the redundancies or, more likely, the bank holiday weekend.

The service that Freedom Fibre provides is typically offered via wholesale to a variety of supporting broadband ISPs, such as TalkTalk, iDNET, Home Telecom, Fusion Fibre Group, Squirrel Internet, Yayzi etc. The company’s most recent accounts (here) reveal that their revenues grew by 114% to total £623,185 in 2023 (up from £291k in 2022) on capital expenditure of £30.69m (up by 50% from £20.49m) and a total loss for the year of -£12.65m (vs -£7m).

Like many other smaller players in this market, Freedom Fibre may now be having to focus more of their efforts upon commercialisation (growing take-up) than build – something that may be difficult as they still have a Project Gigabit contract to deliver.

Original article ISPreview UK:Read More

The shortlist for the fourth annual UK Fibre Awards event, which is due to take place next month (5th June 2025) at the London Marriott Grosvenor Square Hotel, has recently been released. The event sees various broadband ISPs and full fibre network builders across several categories pick up awards for their achievements.

The event, which appears to be quite similar to many existing industry award ceremonies (e.g. the ISPA Awards and Connected Britain), is currently being backed by telecoms / ICT centric media and event organisation firm BPL Business Media. Last year’s (2024) event saw Wildanet picking the award for ‘Best Rural Fibre Provider‘ and Brsk being named ‘Best Urban Fibre Provider‘, among others.

The winners for each category are typically chosen by a judging panel of six industry and IT experts (here), including various senior managers, analysts and so forth. But there’s not much to reflect the consumer perspective in this group, and no technical testing is performed.

UK Fibre Awards 2025 – Shortlist

Best Rural Fibre Provider

County Broadband
Fibrus Broadband
Gigaclear
GoFibre
Highland Broadband
Quickline
Wessex Internet

Best Urban Fibre Provider

2580 Group Ltd
4th Utility
MS3 Networks
toob

Best Wholesale Fibre Provider

Elevate Wholesale
Freedom Fibre
MS3 Networks
Neos Networks
PXC
VeloxServ
Virgin Media Business Wholesale
Zayo Europe

Best ISP Partnership Award

Calix
MS3 Networks
Ogi

Rollout Challenge Buster Award

4 Fibre
Cluttons
Up-Connect
Virgin Media O2
Xantaro

Take-Up Champion Award

4th Utility
Lightning Fibre
Ogi

Fibre Sector Innovation (Deployment) Award

4 Fibre
Adtran
Deepomatic
Emtelle
Freedom Fibre
Glide
IQGeo
Omelcom
Virgin Media 02
Xantaro

Fibre Sector Innovation (Support Service) Award

ACOME Group
Dalcour Maclaren
Fibre Café
Intuita Consulting
Linksys
Prodapt
Totalmobile

Best Vendor/Supplier Award

4Fibre
Adtran
Cable & Things
CL Electrical Controls LTD (CLELEC)
NETS International Group
Prodapt
Totalmobile
UP-Connect
VETRO Inc

Best Business Services to the Fibre Community

Buyapowa
Calix
Cluttons
GoCardless
Intuita Consulting
NETS International Group
Up-Connect
Xantaro

M&A/ Investment Award

AllPoints Fibre
CityFbre
Fibrus
Hyperoptics
Netomnia
Ogi
Zzoomm

Best Sustainability Programme

BT Wholesale
Cable & Things
Earth Broadband
Freedom Fibre
MS3 Networks

Digital Inclusivity Award

Gigabit IQ
KCOM

Community Champion Award

County Broadband
Gigabit IQ
GoFibre
KCOM
Quickline

Best Company to Work for

4th Utility
Dalcour Maclaren
GoFibre
L3 Optics
MS3 Networks
NETS International Group
Ogi
Telecom Acquisitions
Vorboss
Wessex Internet

Best Training Development & Recruitment Programme

Dalcour Maclaren
The Institute of Telecommunications Professionals (ITP)
MS3 Networks
Ogi
Quickline

Marketing Team of the Year Award

4th Utility
Connect Fibre
Gigabit IQ
GoFibre
KCOM
Lit Fibre
NETS International Group
Ogi
PXC
Technetix
VeloxServ
Vorboss

Sales/Commercial Team of the Year Award

4th Utility
AllPoints Fibre
Connect Fibre
Lightning Fibre
MS3 Networks
PXC
VeloxServ

Service Delivery Team of the Year

Gigabit IQ
NETS International Group

Executive Leadership Team of the Year Award

4th Utility
Cuckoo
MS3 Networks
Ogi
Telecom Acquisitions

Overall Fibre Provider of the Year

4th Utility
Connect Fibre
Cuckoo
Fibrus Broadband
KCOM
MS3 Networks
Ogi
Vodafone
Wessex Internet