Vodafone Grow UK Broadband to 1.38 Million Users as Mobile Hits 18.64M

Mobile operator and UK ISP Vodafone has today published their Q4 FY24 financial results, which saw their fixed broadband base grow to total 1.383 million customers (up by 52k in Q4 vs 39k in the Q3) and their mobile base reach a total of 18.638 million (up by 66k in Q4 vs 330k in Q3).

In terms of their UK fixed broadband services, the operator has continued to report strong growth, with a quarterly addition of 52,000 customers – thanks in part to being widely available across both Openreach’s and CityFibre’s national networks. The provider’s full fibre FTTP network coverage can now reach a combined total of 15.3 million UK households (up from 14.5m in Q3).

As for their mobile base, Vodafone reported a quarterly fall of 9,000 in Pay Monthly customers (down from 18k added last quarter) and a rise of 75,000 in Prepaid / PAYG customers (down from 312k added last quarter). Meanwhile, the operator’s digital prepaid sub-brand, VOXI, continued to grow, with 120,000 customers added during the year.

Finally, quarterly mobile broadband (data) usage across their UK network actually fell a bit to 439,462 TeraBytes (down from 461,048 TB last quarter), which is the first time we’ve seen a fall.

NOTE: The Data usage figure above represents the sum of downlink and uplink traffic, all APNs (e.g. web, wap, corporate APNs, MMS), femto traffic (if applicable), inbound roamers and MVNOs – excluding data resulting from voice over LTE traffic.

Margherita Della Valle, Vodafone Group CEO, said:

“A year ago, I set out my plans to transform Vodafone, including the need to right-size Europe for growth. Since then, we have announced a series of transactions and we are now delivering growth in all of our markets across Europe and Africa.

We performed slightly ahead of expectations in the financial year, with good organic service revenue growth of 6.3% and organic EBITDAaL growth of 2.2%. Our Business division – a key growth driver – achieved 5.4% revenue growth in the fourth quarter.

Much more still needs to be done in the year ahead. We will step-up investment in our customer experience, improve our underlying performance in Germany and accelerate our momentum in Business, whilst also continuing to simplify our operations throughout the group. We are fundamentally transforming Vodafone for growth.”

Finally, the operator saw their quarterly UK service revenue reach €1,409m (up from €1,400m in the previous quarter). The full report is here (PDF).

Recent Posts