UK telcos agree to increase support for vulnerable customers during cost of living crisis

Yesterday, the Digital Secretary Nadine Dorries and Cost of Living Business Tsar David Buttress chaired a consultation with the UK telecoms industry, encouraging them to do more to support customers struggling with bills due to the worsening cost of living crisis. 
 
The meeting, which was reportedly attended my representatives from BT Group, Openreach, Virgin Media O2, Vodafone, Three, TalkTalk, Sky, and others, saw the telecoms industry agree to the adoption of various measures to make accessing connectivity services easier for financially vulnerable customers…

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