TEOCO’s New Framework drives Zero Touch Operational Automation at Magenta Telekom

By automatically reacting to changes in the network, updating and re-configuring cell parameters without manual intervention, Magenta Telekom Austria moves one step closer towards a ‘zero-touch’ network operation.

FAIRFAX, VA., USA – February 22, 2024 – TEOCO, the leading provider of analytics and optimization solutions to over 300 communication service providers worldwide, is helping Magenta Telekom Austria, a subsidiary of Deutsche Telekom, to optimize its radio network operations through automation. SmartCM, TEOCO’s industry-leading configuration management platform, now includes an automation framework that allows Magenta Telekom to not only monitor and adjust how its radio network is configured without any human intervention, but also create automated responses to changing network conditions.

“Mobile networks require constant fine-tuning,” said Robert Schneider, Senior Manager Mobile Engineering & Lifecycle Management of Magenta Telekom. “Monitoring hundreds of millions of cell parameters is an important but time-consuming, labor-intensive task. SmartCM detects discrepancies and adjusts cell parameters instantly and automatically, helping Magenta Telekom provide superior network coverage in a more scalable, cost effective way. The new framework moves us a step further, allowing engineers to define enabling workflows that react to external triggers and automatically take corrective action.”

Magenta Telekom began using TEOCO’s SmartCM solution in 2018 to help configure its 5G radio network. The SmartCM automation framework enables Magenta Telekom to inject data, services, and existing and proven optimization algorithms into an automated end-to-end process to speed up a variety of tasks. For instance, if traffic exceeds a particular threshold, the algorithms will detect this and automatically adjust cell parameters to help balance the load. The new framework can be customized to automate a variety of network optimization tasks for immediate cost savings, while also improving network performance.

“Magenta Telekom has always been an industry innovator that’s willing to think outside of the box,” stated Atul Jain, CEO of TEOCO. “These new automation capabilities will allow them to optimize their network operations for the many opportunities that lie ahead. We are looking forward to working on more exciting projects with them in the future.”


TEOCO is a leading provider of analytics, assurance, planning, and optimization solutions to over 300 communication service providers (CSPs) worldwide.  Our solutions enable the digital transformation of CSPs while enhancing their network QoS, improving their customer experience and reducing their operational costs.

Through advanced analytics, TEOCO products provide actionable and measurable insights into network and customer behaviour. This includes the optimization, effective monetization, and delivery of new and existing services, such as 5G.

Our commitment to network flexibility and agility makes TEOCO the obvious choice for CSPs looking to maximize the revenue potential of 5G investments and capitalize on new opportunities tied to the emerging Internet of Things (IoT).

For more information please visit: www.teoco.com

About Magenta Telekom

Magenta Telekom (T-Mobile Austria GmbH) is a leading provider of internet and mobile communications, entertainment, and business solutions in Austria. The company has around 2,500 employees and generated revenues of 1.391 billion Euro in 2022.

As part of the Deutsche Telekom Group, the company benefits from the innovative strength and financial stability of the Group, one of the world’s largest players in the telecoms market. In the 2022 financial year, the Group generated revenue of 114.4 billion Euro. Magenta Telekom acts as a competence center for the Internet of Things (IoT) for the entire Deutsche Telekom Group.

For more information, visit www.magenta.at

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