Original article ISPreview UK:Read More
Sky UK (Sky Broadband, Sky TV, Sky Mobile – Comcast etc.) has today begun notifying their workforce that up to 600 of them are likely to be made redundant by the end of this year, while around 300 more may be impacted by a wider business reorganisation. Many of those expected to be cut appear to come from Sky’s tech and networking teams.
Sky has had a busy few years and a big part of that has been driven by developments on their network and technology side, such as with respect to the gradual shift from satellite to IP (Internet) based TV viewing (e.g. Sky Glass, Sky Stream). Not to mention the removal of Huawei technology to meet regulatory requirements, as well as the adoption of alternative broadband networks (e.g. CityFibre) and their new WiFi 7 router etc.
The company thus indicates that they’re now entering the next cycle of investment, which for Sky is said to be less about creating entirely new platforms and more about improving what they already have. The catch is that this means Sky doesn’t need the same size of tech and networking teams as it had before, and the reorganisation that flows from this is thus expected to result in more job losses.
Sky has thus launched a new consultation on proposed changes affecting around 900 roles, with around 600 exits expected by around the end of 2025. The company said that they would provide support for those impacted by this, such as through internal redeployment opportunities, outplacement services and mental health and wellbeing support etc.
A Sky Spokesperson told ISPreview:
“Over the past few years, Sky has launched a set of market-leading products including Sky Glass, Sky Stream and our full fibre broadband service. These products are now firmly established and used by millions of customers, strengthening Sky’s reputation for innovation and great service. As we look ahead, we are shifting our approach to bring customers the next generation of experience by investing in digital-first service, unbeatable content, and even better performance from our products, powered by the best of global innovation.”
Sky insisted to ISPreview that the move was not a cost-cutting exercise and that they remain a strong and profitable business. The company expresses that these changes are more about focus and simplifying their model, although those set to lose their jobs over the next few months will no doubt take a very different view.
Some of those impacted also said they expect Sky to make greater use of AI in the future to support network services. But it remains to be seen whether or not Sky’s service and support quality will suffer a dip over the next year as today’s changes slowly begin to bite.
The news follows Sky’s announcement in March 2025 (here), which saw them indicate that as many as 2,000 workers (7% of its total workforce) could be facing redundancy as part of a plan to close three of its ten UK customer service centres (i.e. Stockport, Sheffield and Leeds Central).