Significant Job Cuts Set to Strike Workers at UK Broadband ISP Cuckoo | ISPreview UK

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Internet service provider Cuckoo, which is the consumer broadband outlet for the associated AllPoints Fibre (Fern Trading) network – as well as several third-party full fibre operators (Openreach, CityFibre), has confirmed to ISPreview that they’ve had to put a sizeable proportion of their current staff under notice of potential redundancy.

The redundancy notice (staff were told via email), which has been seen by ISPreview, informed employees that the broadband ISP was committed to “rightsizing our business” and “improving profitability” over the coming year (e.g. acquiring customers at the “lowest cost“, retaining them for as long as possible, and reducing operating expenses).

In line with all that, the provider has been conducting a review of their business and has now begun a related redundancy consultation that will begin on 28th July and last for at least 45 days before any redundancies take effect (take note that some people may voluntarily agree to leave before this period has elapsed).

A Cuckoo Spokesperson told ISPreview:

“Over the past 24 months, we’ve brought together four Internet Service Providers (ISPs) into one group, now running off a single system stack and a simpler operating model. With this complete, we’ve taken a close look at the business to see if we’re structured effectively for growth in an increasingly competitive market, in a way that still allows us to provide great broadband to our customers at a fair price.

From this review, we have made the incredibly difficult decision to reduce the size of our team. It’s not a decision we’ve taken lightly, and we know it will have a real impact on people who have made a huge contribution to our journey so far.

We would like to thank every individual affected by today’s news for their hard work and dedication, and our priority now is to support them through this process.”

Cuckoo did not clarify to ISPreview how many jobs would be cut, but the government’s legal requirements suggest that such lengthy consultations are usually only used when 100 or more employees are expected to be impacted. This is significant because Cuckoo is believed to employ a little over 200 people.

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