Original article ISPreview UK:Read More
Network operator PlatformX Communications (PXC), which is a trading name of TalkTalk that sells wholesale solutions to broadband ISPs and other network providers, yesterday notified hundreds of staff that they could be made redundant by around the end of this year. Some support teams will also be moving offshore from the UK.
ISPreview started to notice problems yesterday after a number of PXC’s staff suddenly began reporting that they expected to be made redundant and were now open to work elsewhere. The expectation is that around 350 workers could be on the chopping block and technical support is also expected to be moved largely offshore (a small number will stay on in the UK’s Network Operations Centre).
The move comes shortly after the group secured another £100m funding deal (here), which itself following last year’s £400m refinancing package and related job losses (here, here, and here) – necessary to avoid a default on its debts. Suffice to say that the group is still doing everything it can to cut costs and tackle the underlying debt problem.
On the flip side, we understand that approximately 70 new roles may also be created by the business, which means that the net figure for job losses is more likely to settle at somewhere around the 280 mark.
A PXC Spokesperson told ISPreview:
“PXC continuously reviews its operations to ensure it remains efficient and dynamic in an evolving marketplace. The company’s ongoing focus is on rolling out new product innovation and delivering exceptional service for its partners.”
The risk with offshoring support as part of this is that it could potentially result in degraded quality, which is something that PXC’s partners may not appreciate. We should point out that PXC currently has roles in both the UK and North Macedonia.