Original article ISPreview UK:Read More
Network access provider Openreach (BT) has indicated, via a new briefing, that they are “making a limited volume” of Saturday provision (installation) appointments available for Fibre-to-the-Premises (FTTP) based broadband line deployments. Retail ISPs will be able to select these if they so desire, at least for a limited time.
The briefing itself contains precious little information, and our hails to Openreach yesterday have thus far gone unanswered. The network operator does not typically offer Saturday FTTP provisions as standard, but in the past they have used such methods in order to cope with high demand, clear a backlog or as part of premium (flexible appointment) provisions.
Internet providers can of course choose whether or not to partake in this, and if they do then that should show up as part of the usual broadband order process (i.e. when you select to book an appointment). Consumers would no doubt welcome the greater availability of Saturday appointments, but such things do often come at extra cost and hassle for the network operator.