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The UK telecoms and media regulator, Ofcom, has warned consumers that fraudsters are attempting to impersonate them. In short, some people have received calls from scammers, which claim that services (e.g. broadband, phone etc.) have been fraudulently taken out in their name, when this is not the case.
The scammers will then ask for personal information (inc. financial details) and falsely claim they will transfer the victim to the police. So far, Ofcom says the scammers have successfully spoofed telephone numbers which make it appear as though the calls are legitimately coming from Ofcom. These include 020 7981 3040, 020 7981 3000 and 0300 123 3333.
However, while these calls might look legitimate, the regulator states “there are no circumstances in which Ofcom will call you out of the blue to ask for your personal or financial details“. Consumers who receive such a call should thus not share any personal/financial details and put the phone down. After that it’s recommended to report the call to Action Fraud.