Ofcom UK Launches Investigation into BT’s Weekend 999 Failure

As expected, Ofcom has today formally launched an investigation into telecoms giant BT, which follows the significant UK-wide disruption to emergency call services that occurred as a result of a fault on their 999 service during Sunday 25th June 2023. The regulator’s existing General Conditions rules (i.e. General Condition A3.2 and sections 105A and 105C […]

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