Ofcom Investigates UK VoIP Provider Vonage over 999 Access

The UK telecoms regulator has today launched an own-initiative investigation into Vonage‘s internet phone (VoIP / Cloud) service, which follows an incident resulting in disruption for its business customers to emergency call (999) services during October and November 2023. The regulator’s existing General Conditions rules (e.g. General Condition A3.2 and sections 105A, 105C and 105K […]

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