News

Broadband ISP Zen Internet Discounts CityFibre’s UK FTTP Packages | ISPreview UK

Original article ISPreview UK:Read More Rochdale-based UK ISP Zen Internet appears to have recently discounted the monthly prices of their CityFibre based full fibre (FTTP) home broadband packages by between £2 to £3. For example, the provider’s top 2.3Gbps (symmetric speed) plan has fallen from £57 to £54 per month. But Zen’s Openreach based packages remain unchanged. The other discounts, as spotted by one of our readers (John), include their 155Mbps package falling from £30 to £28 per month,...

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BDUK and Gigaclear Modify Oxfordshire UK Project Gigabit Broadband Rollout | ISPreview UK

Original article ISPreview UK:Read More Abingdon-based broadband ISP Gigaclear, which has so far built their full fibre (FTTP) network to cover 612,000 premises (inc. 160,000 customers) across rural England, have modified their Project Gigabit roll-out contract for South Oxfordshire (Lot 13.01) – reducing its coverage target from c.5,500 to 5,034 premises and public subsidy from £17.04m to £15.49m. Just to recap. The original contract was first awarded all the way back in November 2023 (here),...

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CEO of Broadband ISP Grain Pens Open Letter to UK Gov Over “Shameful” Price Hikes | ISPreview UK

Original article ISPreview UK:Read More The CEO of Carlisle-based altnet broadband ISP Grain, Richard Cameron, has written a new open letter to Liz Kendall MP, the UK Government’s Secretary of State for Science, Innovation and Technology, in order to highlight the “shameful” price hike practices of their rivals, which he says will not be resolved by the new Telecoms Consumer Charter. Just to recap. The Government announced the new charter last week, which succeeded in getting the major UK...

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Research Claims 5G Enhancements May Save UK 25 Million Metric Tons of CO2 | ISPreview UK

Original article ISPreview UK:Read More New research from the University of Surrey has claimed that an “optimal combination of energy-efficient” 5G (mobile broadband) network features, such as AI systems that let mobile mast and antenna base stations go into sleep mode when usage is low and phones that avoid unnecessary background network checks, could cut “indirect carbon emissions” across the UK by c.25 million metric tons. Regular readers will know that a number of mobile network operators...

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Price Cut for Customers of Giffgaff’s 200Mbps UK Full Fibre Broadband Plan | ISPreview UK

Original article ISPreview UK:Read More In a small but welcome development. Mobile and internet provider giffgaff has announced that both new and existing customers of their home broadband products – powered by nexfibre’s UK full fibre network (covers 2.5 million premises) – will benefit from a change of standard price on their 200Mbps tier that reduces it by -£1 to £29 per month. On the surface such a charge is hardly much to write home about, but it’s important to reflect that this isn’t a...

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Global Ookla Study Reveals UK Progress on 5G Standalone Mobile Broadband | ISPreview UK

Original article ISPreview UK:Read More A new study into the global progress of 5G Standalone mobile broadband networks, which was conducted by Ookla, has revealed that global 5G SA availability – based on Speedtest.net sample share – reached 17.6% in Q4 2025 (i.e. one in six 5G speed tests were conducted on SA networks). The UK was also identified as an accelerator and saw its share rise from 1.7% to 7% in the last year. Just for some context. Earlier deployments of 5G were largely...

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Hackers pose as IT department to break into Odido’s systems | Total Telecom

Original article Total Telecom:Read More News The breach, which was reported earlier this month, jeopardised the data of 6.2 million customers On Thursday, Dutch mobile operator Odido notified customers that the company had been hacked and their personal data may have been leaked. The incident, which took place earlier in the month, saw data from 6.2 million customers compromised, according to an Odido spokesperson. Both Odido’s direct customers and those of its mobile virtual network operator...

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Global tech giants combine to create Trusted Tech Alliance | Total Telecom

Original article Total Telecom:Read More News The participating companies pledge to follow the same standards of transparency, security, and data protection Fifteen international tech giants have joined forces to launch the Trusted Tech Alliance, an initiative aimed at promoting transparency and trust across the tech sector. The founding members – which includes the likes of Anthropic, Google, and Ericsson – are pledging to adhere to a set of shared principles to help foster a more open and...

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Zone Broadband UK ISP Users Complain About Loss of Service and Support | ISPreview UK

Original article ISPreview UK:Read More Concerns are growing for one of the UK market’s smaller providers of retail internet services, Zone Broadband, which since earlier this month seems to have been attracting a rising number of complaints from customers who appear to have lost connectivity and are struggling to get any support from the ISP. ISPreview first became aware of the issues over a week ago after some of our industry sources indicated that the ISP might be experiencing difficulties....

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Customers of EE’s 1.6Gbps UK Broadband Package Suffer Sharp Speed Loss | ISPreview UK

Original article ISPreview UK:Read More Some customers of mobile and broadband ISP EE (BT), specifically those on their top 1.6Gbps speed full fibre (FTTP) package via Openreach’s national network, appear to have spent the weekend suffering from a significant reduction in download speed (some down to c.50-70Mbps), connectivity problems and a lack of effective support. At present, EE’s premium 1.6Gbps speed broadband package (includes 120Mbps uploads) doesn’t have a huge number of subscribers,...

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