London ISP Community Fibre Expand Availability of Free FTTP Broadband

Network operator and broadband ISP CommunityFibre, which has built a 10Gbps capable Fibre-to-the-Premises (FTTP) network across 1.4 million UK premises – mostly in London, has today announced an expansion of their initiative offering “free access to 100% full fibre broadband to eligible Londoners struggling to get online“.

Just to recap. The initiative, which first launched in May 2024 (here) alongside support from the Department for Work and Pensions (DWP) and Jobcentre Plus, was initially only available to Londoners across six Jobcentre Plus sites within the Woolwich, Peckham, Tower Hamlets, Harlesden, Barnsbury and Finsbury Park areas.

NOTE: The offer is only open to DWP customers who are “disabled, carers or have been in receipt of benefits for more than three months“.

Eligible people within this area would get 12-months of free 50Mbps full fibre broadband under the offer. But for those who are not eligible, CommunityFibre still offers a separate 35Mbps social broadband tariff at £12.50 a month (rising to £16.50 after the first 12-months), although their 35Mbps plan isn’t technically a true Social Tariff because it’s available to everybody covered by their network (i.e. not just those on state benefits).

The main change today is that the provider has now expanded the availability of this scheme to include people covered by the Streatham and Hoxton sites of Jobcentre Plus.

Andrew Western, Minister for Transformation, said:

“I’m so pleased we are able to expand this offering to even more people, after having already helped so many Londoners gain access to free high-speed internet.”

Access to the internet is vital, be it to apply for jobs or to simply stay connected. I urge anyone who thinks they may be eligible to check in with their Work Coach.”

Graeme Oxby, CEO of Community Fibre, said:

“Our research has shown that two-thirds (69%) of Londoners view broadband in the same way they view their gas, water, and electricity services. To apply for new jobs, contact a GP or access government services, a reliable internet connection is key, and we’re proud to be working alongside the DWP and Jobcentre Plus to bring fibre broadband to those who need it most.”

It’s worth pointing out that the provider has separately connected more than 650 community spaces with a free 1 Gbps full fibre connection, as well as providing free digital skills training for residents and supporting community-led initiatives through sponsorship.

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