Exeter-based broadband ISP Jurassic Fibre, which is now part of the wider AllPointsFibre network that delivers FTTP broadband across various locations, has recently informed existing customers of a price increase to their service. The news has come as a surprise to some users, including those who previously benefitted from a 50% “Forever” discount.
A spokesperson for Jurassic Fibre told ISPreview: “Like many of our competitors, as our own costs have risen we have made the difficult decision to increase prices for customers.” As a result, the three products that they sell – 150Mbps, 450Mbps and 950Mbps – have increased in price to £32, £35 and £40 per month.
“That also applies to those customers who were on the “50%” discount but are now out of contract. We maintained that discount for the life of the contract, in line with the terms and conditions, and in many cases beyond,” added the provider. “We would like those valued customers to remain with us now that their contracts have ended and we will continue to offer them full-fibre speeds and excellent service.”