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London-based broadband provider Pulse Fibre, which focused on deploying Fibre-to-the-Premises (FTTP) internet connections into new UK build home developments and MDUs (here), have this week said it is “proud to reaffirm its commitment to price stability” in light of Ofcom’s new regulations banning certain mid-contract price increases (here).
Pulse Fibre said they had “never engaged” in mid-contract price hikes and will offer “clear, transparent pricing with no unexpected costs“. The provider said they “guarantee that the price agreed upon at sign-up remains unchanged throughout the contract“, although they may of course still raise prices post-contract (their fixed terms typically run for 12-months).
“At Pulse Fibre, we have never raised our prices mid-contract. Our customers deserve reliable service with no surprises or hidden fees. This is what sets us apart in the industry,” said Reece Dopson, Finance Director at Pulse Fibre. But it should be said that quite a lot of other ISPs also offer fixed price contracts, although many of the largest providers still do not.