A couple of years have now passed since Plusnet announced that it would no longer be providing managed broadband and phone services to new customers under the John Lewis brand (here). But until now the ISP has continued to provide a service to remaining customers who haven’t yet moved to Plusnet or another provider, yet that is now about to end.
According to a new report in The Sun (via Birmingham Mail), JLB will finally switch off its remaining broadband and email services for good on 28th May 2024. A spokesperson for the provider said: “John Lewis Broadband, provided by Plusnet, is closing its service. We’re no longer offering packages to new customers. We’ve worked with Plusnet for over 10 years and you can get the same great service by signing up for an award-winning broadband deal from Plusnet.”
The above statement is, however, not entirely correct since customers won’t be able to get exactly the “same great service” via Plusnet because they will lose access to the JLB associated email addresses (e.g. @john-lewis.com, @greenbee.net or @waitrose.com).