How Not to Fix an Address Problem – Openreach’s Comical Gaffe

Openreach made a somewhat comical gaffe this week after they told an end-user, who lives in a copper “stop sell” area and was trying to order a Fibre-to-the-Premises (FTTP) broadband service, that the best way to resolve a problem with getting his UK address recognised was to “place an order for a telephone service only“. […]

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