How can telecoms providers transform how they service their corporate customers in digital?

As corporate customers are presented with more choice, telecommunication providers (telcos) need to look for opportunities to present themselves as strategic partners for business-critical solutions, beyond the standard offering of connectivity. Digital technologies are disrupting core telecommunications products in a variety of ways: nimble entrants to the sector are proving that they can provide similar products with an innovative digital flavour. This means that Chief Information Officers (CIOs) have many more options…

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