Full Fibre AltNet ISP Zzoomm Tops 25,000 UK Broadband Customers

Oxfordshire-based alternative broadband network and UK ISP Zzoomm, which has already extended their 2Gbps Fibre-to-the-Premises (FTTP) network to cover 190,000 premises (RFS) in England, has today revealed that their customer base has now grown to 25,000 (up from 23k on 5th March 2024).

The operator, which is being fuelled by an equity investment of £100m from Oaktree Capital (here) and a £100m debt facility via an international banking consortium (here), has typically focused their roll-out on smaller towns in parts Berkshire, Oxfordshire, Herefordshire, North Yorkshire, Staffordshire, Wiltshire, West Yorkshire and Cheshire. But their deployment has recently suffered from a slow-down and job cuts (here and here).

However, despite the noted challenges, Zzoomm has continued to focus on growing service take-up and have now passed the milestone of 25,000 customers.

Matthew Hare, CEO of Zzoomm, said:

“We’re delighted to welcome our 25,000th customer to Zzoomm! We are delivering a brilliant Full Fibre broadband service to happy customers. We welcome our latest family to our service and wish them many years of gigafast, faultless Zzoomming.

These now-happy Zzoommers have access to some of the fastest broadband speeds anywhere in the world! Zzoomm is all about delivering a fabulous Full Fibre broadband service to happy customers and we look forward to hitting our next major milestone as we continue to grow our share of the market.”

Customers who take their residential service typically pay from £29.95 per month for an unlimited 150Mbps (symmetric speed) package on a 12-month term with an included router, which goes up to £54.95 (normally £64.95) if you want their top 2Gbps tier. The ISP is also offering a £100 Amazon gift card to new customers.

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