End of Contract Letters by UK Broadband ISPs Boost Re-Contracting

Ofcom has today posted some additional analysis on the impact of their End-of-Contract Notifications (ECN) system, which reveals that customer re-contracting on major broadband ISPs has increased as a result of its introduction – varying from a rise of 13% on Plusnet to just 3% on TalkTalk. The regulator’s ECN system – as first introduced […]

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