Alternative network operator toob, which has deployed a gigabit-capable full fibre (FTTP) broadband network across parts of Southern England (parts of Hampshire, Dorset and Surrey), appears to have been suffering from a service outage “across our network” this afternoon.
The situation appears to have started at just after 5:30pm this afternoon and promptly spread to a significant portion of their customer base. According to a statement posted via X/Twitter (here): “We’re aware of an issue currently impacting customers across our network. Telephone lines are extremely busy at this time but please be assured engineers are working hard to restore service. Our teams thank you for your patience.”
The provider has also posted a related update to their Service Status page, although it’s a bit more generic. The good news is that in the last few minutes customers have started to report that their connections have returned to normal, which hopefully means that the issue is resolved.
UPDATE 7:13pm
Toob’s service status page now reports that “there are currently no known service interruptions.”