Clarifying Virgin Media Policy on Exit Charges for Off Net Home Moves

Some of Virgin Media’s (VMO2) UK broadband and TV customers have complained that the ISP, which recently scrapped exit fees for those that move into off-net areas (here), is now sending mixed messages by failing to clearly communicate the change and instead stating that Early Disconnection Fees (EDFs) “may” apply. The change, which was introduced […]

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