News
The internal platform, built in partnership with AWS, will help BT to integrate Generative AI (GenAI) models from numerous providers into their operations
BT’s Digital Unit has launched the GenAI Gateway, a new platform designed to streamline the company’s use of large language models (LLMs).
Built in collaboration with AWS, the Gateway represents a unified platform offering secure access to advanced AI models from multiple providers including Anthropic, Meta, and Amazon. This, BT says, will allow the company to better integrate AI into its operations, helping engineers to pick the right LLM for each use case.
By centralising resources, the GenAI Gateway reduces the risk of duplication and simplifies management of AI tools, security settings, and infrastructure. It also includes privacy features, with data stored in the UK and strong safeguards to prevent misuse.
Hosted on AWS, the platform is designed with strong security features, including UK-based data storage and separate, isolated models for different use cases. The platform also includes safeguards to prevent misuse or inappropriate interactions which ensure the responsible deployment of AI.
The platform is currently being tested ,with Openreach using it to summarise engineering notes for Ethernet and full fibre jobs, helping to simplify processes and increase productivity. BT’s legal and procurement teams are also using it to assist with contract analysis.
“AI is helping us reimagine the future of our company. We believe that where our data is a constant, we need flexibility with our LLMs,” said Deepika Adusumilli, Managing Director of Data & AI at BT Group’s Digital Unit in the announcement.
“GenAI Gateway allows us to tap into this powerful new set of technologies at scale, in a way that is safe, responsible, flexible and scalable, delivering the ambition we have for AI to unlock the human potential within BT Group, today and in the future,” she continued.
Keep up to date with the latest international telecoms news by subscribing to the Total Telecom daily newsletter
Also in the news:
Meta resumes use of UK user posts to train its AI models
Verizon’s 4,800 job cuts will cost over $1.9 billion
CMA questions Vodafone–Three merger after second probe