Network builder and ISP WightFibre, which operates a gigabit speed Fibre-to-the-Premises (FTTP) broadband network across the Isle of Wight – just off the South Coast of Hampshire in England, has managed to secure the ISO 27001 certification for Information Security Management Systems (ISMS).
Related certifications are a seal of approval from a recognised third-party body, which represents a series of global standards developed and published by the International Organisation for Standardisation (ISO). The idea is that by securing these certifications, companies can show that they’re safe, reliable and of good quality for particular tasks, features, management and / or services etc.
The ISO 27001 Standard is specifically intended to demonstrate that a company has a robust framework to help define, document, review, and update security controls, ensuing they are implemented consistently. Achieving ISO certification involves a rigorous process of assessment and checking that WightFibre adheres to the ISMS benchmarks, including the CIA Triad.
The CIA Triad is a model that forms the cornerstone of information security within the ISO 27001 framework. It stands for Confidentiality, Integrity, and Availability, three key principles that guide organisations in protecting sensitive information.
Benefits to Customers of the new ISO Certification
Compliance: ISO 27001 certifications demonstrates that WightFibre adheres to the highest standards for information security, meeting legal, regulatory, and contractual obligations. This minimizes the risks of any data breaches, thereby protecting you from potential fraud and identity theft.
Confidentiality: WightFibre is committed to the security of sensitive information. Our robust security policies and access management protocols ensure that your data is handled securely and confidentially.
Risk management: By adhering to the ISO Standard, WightFibre effectively minimise risk exposure, providing you with the assurance that we are proactive in managing data security risks.
Customer satisfaction: WightFibre’s dedication to constricted information security measures not only secures your data but also enhances your trust in our services, contributing to higher overall customer satisfaction.
Culture of security: WightFibre has cultivated a security-first mindset among our employees and stakeholders, ensuring that everyone is aligned with our commitment to protecting your information.
All-round protection: WightFibre’s heightened security awareness and practises extend beyond mere compliance; its integral to safeguarding our company, its assets, and everything in-between.
Securing an ISO certification requires a lot of work and is thus a significant achievement for any broadband company, although it’s worth noting that there are some broadband networks with multiple certifications, but those tend to be quite rare (e.g. Giganet and Freedom Fibre have five ISO standards under their belt, while Openreach has four).
However, as useful as ISO certifications are, they shouldn’t be conflated with expectations of always getting excellent customer support or perfect broadband service quality.