Broadband ISP BT Confirms Closure of UK Cloud Storage Service

Existing customers of BT’s online Cloud storage service, which was once frequently offered alongside their various broadband packages, have been notified that the long-running service will finally be switched off on 31st October 2024. At this point “all information will be deleted“, so now might be a good time for users to download anything of relevance.

The move, which was spotted by one of ISPreview’s forum community members – ‘Some Edinburgh Guy‘ (here), should not come as too much of a surprise. BT stopped making BT Cloud available to new customers almost exactly two years ago (here), which occurred at the same time as they did the same for their Email service.

Thankfully, there is a fair bit of choice to be found online when it comes to Cloud storage services (Dropbox, OneDrive etc.), although not all of them provide a free option. The official statement can be found below.

BT Cloud is closing

From 31 October 2024, our BT Cloud will close, and all information will be deleted.

We’ll start reaching out to customers to let them know that the BT Cloud is closing and advise them to download/move their data.

From 9 September the BT Cloud will become read-only.

Content will still be viewable, and available to download, but you won’t be able to upload anything new.

If you pay for additional storage, you won’t be charged from 9 September 2024.

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