Vodafone UK Named Best Broadband ISP in Expert Reviews Awards 2026 | ISPreview UK

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Consumer website Expert Reviews has published the winners of their annual Best Broadband Awards 2026 event, which surveyed UK consumers in an effort to identify the best Internet Service Providers (ISP) across a range of categories. Overall most of the awards were scooped up by Vodafone, followed by Plusnet.

The results were drawn from fairly small sample of 1,544 UK adults, which was undertaken during September 2025. Respondents were then asked about the performance, value, support, reliability and quality of the service they received etc.

NOTE: Only providers with more than 50 respondents were eligible for awards, which given the small sample size effectively excluded any smaller providers.

Across the 12 award categories, Vodafone managed to come top in half (6) of them, while Plusnet won 4 and the last two were split between BT and EE. But with a sample size this small, we’d take all the results with a big pinch of salt.

Expert Reviews Award Winners for 2026

Best Broadband Provider
Winner: Vodafone

Best Value Broadband Provider
Winner: PlusNet

Most Recommended
Winner: Vodafone

Best for Customer Service
Winner: PlusNet

Best for Families
Winner: BT Broadband

Best for Speed
Winner: Vodafone

Most Reliable
Winner: PlusNet

Best for Bundles
Winner: Vodafone

Best Provider Equipment
Winner: PlusNet

Best for Streaming
Winner: Vodafone

Best for Online Gaming
Winner: Vodafone

Best for Working From Home
Winner: EE

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