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Alternative network operator and broadband ISP CommunityFibre, which has invested c.£1bn to deploy a 5Gbps speed full fibre (FTTP) network across 1.342 million UK homes (inc. 185k businesses within 200 metres of their network) – mostly in London, has just removed all of their mid-contract price hikes for new customers.
The provider had previously adopted a pricing policy that increased the monthly price that customers pay for their package by £2 each April. But from today that policy has been removed from all of their packages for new customers, and they’re instead now offering a “price lock“, which should remain available to take until 2nd February 2026.
Prices now start at a flat £19 per month for their 100Mbps (symmetric) speed tier with an included router and free installation on a 24-month minimum term (shorter terms also exist, albeit at extra cost), which rises to £63 per month for their top 5Gbps (5,000Mbps) package; the latter is a premium tier that adds a WiFi 7 router, “guaranteed” whole home wireless coverage, bespoke engineer setup and priority support.
Take note that a basic ‘Essential‘ plan also exists for those on lower incomes (although technically anybody can take it), which costs £12.50 per month on a 12-month term for symmetric speeds of 35Mbps and a very basic WiFi 5 router.
The only thing to be aware of is that, at the end of your contract (applicable to all contracts), the monthly price will still increase by £4 versus your last month (post-contract change rather than mid-contract). But otherwise, it’s nice to see a provider at this scale moving away from mid-contract hikes, even if it might not last. Sadly, existing customers won’t benefit from the change.