Original article ISPreview UK:Read More
City-focused broadband ISP Hyperoptic, which claims to have already deployed their full fibre (FTTP/B) network to cover 1.9 million UK homes passed, has informed ISPreview that they’re making some “modest adjustments to our teams working on multi-unit residential buildings” and as a result there may be a few redundancies. Less than 5% of employees are said to be affected.
The operator, which is home to 400,000 active subscribers (9th Jun 2025) and at the start of this year suffered a round of redundancies (here), is currently still going through a strategic shift that has seen their own network build switch to focus more on commercialisation. At the same time, they’re also working to harness Openreach’s growing national FTTP network in order to reach other parts of the UK (here), which will go live during early 2026.
The main development today is that it looks like a further 5% of the provider’s employees may be at risk of redundancy just before Christmas, which we estimate may impact around 70 jobs and seems to reflect their evolving build strategy toward multi-unit residential properties (MDUs). This largely reflects the fact that their own fibre build (on-net) is due to reach completion once it hits the c.2 million homes passed mark.
From early 2026, “new activity will be guided by customer demand, helping us focus our investment where it can make the most meaningful difference,” said a spokesperson for the operator. In short, they’re continuing to switch their focus from network build to commercialisation of what already exists. But there’s also a little bit more to it than that.
A Spokesperson for Hyperoptic told ISPreview:
“As Hyperoptic matures, and with most of our planned build now complete, we are evolving our multi-unit residential build strategy. From early 2026, new activity will be guided by customer demand, helping us focus our investment where it can make the most meaningful difference.
In addition, we recognise the importance of the Building Safety Regulations and are fully committed to meeting all compliance requirements. These regulations have introduced new processes for connecting buildings over seven storeys or 18 metres, and we are in constructive discussions with the Ministry of Housing, Communities & Local Government to ensure we have the clarity needed to continue delivering safe, compliant connections for residents.
With these developments, we are proposing modest adjustments to our teams working on multi-unit residential buildings, with fewer than five per cent of employees affected.
Hyperoptic continues to evolve and expand its network, progressing strongly with new-build developments and strengthening coverage in existing areas. We remain focused on delivering our strategic goals for 2026 and continuing our growth trajectory, both on our own network and through the launch of services on the Openreach network.
Our ambition remains unchanged: to exceed 2 million homes passed and surpass the 500,000-customer milestone.”
The company’s most recent accounts (here), which covered the period to the end of 2024, show they generated maiden adjusted earnings of £2.7m in 2024 (vs a loss of £4.7m in 2023) and gross profit rose 20% to £87m. The operator’s statutory pre-tax losses for the year stood at £144m, albeit roughly similar to 2023. Revenues also grew by 22% to £114m and their customer base jumped 20%, while EBITDAi increased significantly to £24m.