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Openreach (BT) has today published the next (Tranche 21) batch of 137 exchanges in their “FTTP Priority Exchange Stop Sell” programme, which reflects areas where over 75% of premises are able to get full fibre lines and will thus stop selling copper based legacy phone and broadband products (i.e. FTTP becomes the only product option).
Currently, there are two schemes for moving away from old copper lines and services, which can sometimes cross over. The first starts with the gradual migration of traditional legacy voice (PSTN / WLR) services to digital all-IP technologies (e.g. SOGEA), which is due to complete by 31st January 2027 and is occurring on both copper and full fibre products (i.e. ISPs are introducing digital voice / VoIP services). The national “stop sell” on legacy phone services began on 5th September 2023 (here).
The second “FTTP Priority Exchange” programme involves the ongoing rollout of gigabit-capable Fibre-to-the-Premises (FTTP) lines – using light signals via optical fibre instead of electrical signals via slow copper lines. Only after this second programme has largely completed (75%+ FTTP coverage) in an exchange area can you really start to completely switch-off copper-based products, which will come later as you have to allow time for natural customer migrations.
Between the scrapping of legacy phone services, the full fibre rollout and the gradual switch away from copper lines themselves, this process will take several years in each area to complete, and the pace will vary (i.e. some areas have better coverage of full fibre than others). Naturally, premises that can’t yet get FTTP will continue to be served by copper-based broadband products.
137 New Exchange Locations (Tranche 21)
In this programme, the migration process away from legacy services starts with a “no move back” policy (i.e. no going back to copper) for premises connected with FTTP, which is followed by a “stop-sell” of copper services to new customers (12-months of notice is given before this starts and that is what today’s list represents). This stage is then followed by a final “withdrawal” phase, but that comes later.
The stop sell is applied at premises level, so it shouldn’t impact you if you don’t yet have access to FTTP, although edge-case conflicts may still occur due to rare quirks of network availability.
The 137 exchanges confirmed today – reflecting some 854,000 UK premises – takes the total number of exchange upgrades that have already been placed under “stop sell” rules to 1041. Put another way, by 19th August some 8.9 million premises will be under active Stop Sell – i.e. premises where Full Fibre is available to a majority of premises and copper products cannot be sold – equal to 46.4% of Openreach’s total FTTP footprint.
James Lilley, Openreach’s Managed Customer Migrations Manager, said:
“The stop sell programme is a critical part of ensuring that the UK’s communication infrastructure is ready to meet the demands of the future. Taking advantage of the progress of our Full Fibre build and encouraging people to upgrade where a majority can access our new network is the right thing to do as it makes no sense, both operationally and commercially, to keep the old copper network and our new fibre network running side-by-side. As copper’s ability to support modern communications declines, the immediate focus is getting people onto newer, future proofed technologies.
We’re moving to a digital world and Openreach is helping with that transformation by rolling out ultrafast, ultra-reliable, and future-proofed digital Full Fibre across the UK. This game changing technology will become the backbone of our economy for decades to come, supporting every aspect of our public services, businesses, industries, and daily lives. Already, our Full Fibre network is available to 19 million homes and businesses, with more than seven million premises currently taking a service.”
The operator also has a Stop Sells Page on their website, which makes it easy to see all the planned changes. Otherwise, the following list is tentative, so changes and delays will occur (exchanges can and are often shifted around into different tranches).
137 Stop Sell Exchanges in Tranche 21
| Exchange Name | Exchange Location |
| Glarryford | Antrim |
| Aghadowey | Londonderry |
| Pomeroy | Tyrone |
| Clogher | Tyrone |
| Fintona | Tyrone |
| Dromore/Tyrone | Tyrone |
| Drumquin | Tyrone |
| Ashby De La Zouch | Ashby-de-la-Zouch |
| Freeland | Long Hanborough |
| Adderbury | Kings Sutton |
| Broomfield | Chelmsford |
| Woodham Ferrers | South Woodham Ferrers |
| Framingham | Poringland |
| Newhaven | Newhaven |
| Sacriston | Sacriston |
| Hoghton | Bamber Bridge |
| Penrith | Penrith |
| Dalston | Dalston |
| New Brancepeth | Esh Winning |
| Annbank | Mossblown |
| Newton Stewart | Newton Stewart |
| Ballingry | Ballingry |
| Lockerbie | Lockerbie |
| Chudleigh | Chudleigh |
| Milford Haven | Milford Haven |
| Bala | Bala |
| Llandrindod Wells | Llandrindod Wells |
| Stourport | Stourport-on-Severn |
| Fernhill Heath | Worcester |
| Kessingland | Kessingland |
| Teversham | Cambridge |
| Silsoe | Bedford |
| Saint Faith | Horsham St Faith |
| Great Dunmow | Great Dunmow |
| Girton | Cambridge |
| Dymchurch | Dymchurch |
| Shildon | Shildon |
| Whitley Bridge | Eggborough |
| Whaley Bridge | Whaley Bridge |
| Pencaitland | Wester Pencaitland |
| Durrington | Bulford Camp |
| Romsey | Romsey |
| Plymstock | Plymstock |
| Midsomer Norton | Midsomer Norton |
| Forden | Forden |
| Alsager | Alsager |
| Haslington | Crewe |
| Dyserth | Dyserth |
| Sandbach | Sandbach |
| Stonehouse | Stonehouse |
| Hengoed | Newport (Newport) |
| Amlwch | Amlwch |
| Pershore | Pershore |
| Menai Bridge | Menai Bridge |
| Llandovery | Llandovery |
| Manningtree | Manningtree |
| Dickleburgh | Diss |
| Chestfield | Whitstable |
| South Milford | Sherburn in Elmet |
| Dolgellau | Dolgellau |
| Avebury | Marlborough |
| Lockeridge | Lockeridge |
| Newton Tracey | Bideford |
| Ogbourne St.George | Ogbourne St George |
| Sandon | Stafford |
| Llanbedrog | Llanbedrog |
| Llanfrynach | Brecon |
| Eskdalemuir | Eskdalemuir |
| Long Bredy | Litton Cheney |
| Berriedale | Newport (Highland) |
| Sanday | Lady |
| Llandyrnog | Llandyrnog |
| Dolwen | Betws-yn-Rhos |
| Dolgarrog | Dolgarrog |
| Chapelton | Chapelton |
| Pennyghael | Carsaig |
| Ulva Ferry | Ballygown |
| Buckland St Mary | Bishopswood |
| Steele Road | Hawick |
| Tottington | Greater Manchester – Bury |
| Eastwood | Southend-on-Sea |
| Purfleet | Grays |
| Locks Heath | South Hampshire |
| Hook | Hook (Hart) |
| Felling | Gateshead |
| Southbourne | Bournemouth |
| St Austell | St Austell |
| Stubbington | Stubbington |
| Lynemouth | Lynemouth |
| Starcross | Starcross |
| Loughborough | Loughborough |
| Easton | Bristol |
| Wolverhampton | Wolverhampton |
| Ashford | Ashford (Spelthorne) |
| Uxbridge | Greater London – Hillingdon |
| Woodford | Greater London – Redbridge |
| Smallbrook | Birmingham |
| Wood St | Greater London – City of London |
| Aylesbury | Aylesbury |
| Ingleby Barwick | Ingleby Barwick |
| Leytonstone | Greater London – Waltham Forest |
| Stockton | Stockton-on-Tees |
| Sutton In Ashfield | Sutton in Ashfield |
| Washington | Washington |
| Worle | Weston-Super-Mare |
| Darlington | Darlington |
| Holmfirth | Holmfirth |
| Bedford | Bedford |
| Goscote | Syston |
| Bishops Cleeve | Bishop’s Cleeve |
| Wolviston | Wolviston |
| Armthorpe | Armthorpe |
| Barnwood | Gloucester |
| Desborough | Desborough |
| Coppull | Coppull |
| Trentham | Stoke-on-Trent |
| Sale | Greater Manchester – Trafford |
| Hexton | Bedford |
| Appley Bridge | Greater Manchester – Wigan |
| Manningham | Bradford |
| Stoke City | Stoke-on-Trent |
| Warsop | Market Warsop |
| Clay Cross | Clay Cross |
| Hathern | Loughborough |
| Adwick Le Street | Adwick le Street |
| Horton Bank | Bradford |
| Penwortham | Bamber Bridge |
| Marine | Southend-on-Sea |
| Higher Bolton | Greater Manchester – Bolton |
| Cleland | Cleland |
| West Wickham | Greater London – Bromley |
| Bartestree Cross | Lugwardine |
| Grays Thurrock | Grays |
| Colinton | Edinburgh |
| Kinghorn | Kinghorn |
| Leigh Sinton | Great Malvern |
| Bovey Tracey | Bovey Tracey |